--- description: Learn more about Elation price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.ie/software/147889/elationhealth Page: 1 / 5\ Next: [Next page](https://www.capterra.ie/software/147889/elationhealth?page=2) > Elation Health is the leading platform for primary care with a clinical-first EHR, integrated billing, and AI-powered tools. > > Verdict: Rated **3.8/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Elation? Elation Health supports small to medium-sized clinics focusing on primary care services, practices using traditional insurance billing, and care groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 82 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Elation Health - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Elation offers a variety of pricing options for insurance taking and enterprise solutions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Claims Management - Client Portal - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Decision Support Systems - Document Management - E-Prescribing - For Medical Purposes - HIPAA Compliant - Health Record Access - Immunisation & Allergy Tracking - Lab Order Management - Lab Results - Medical Billing - Multi-Location - Multi-Provider Practice - Online Forms - Patient Monitoring - Patient Portal - Patient Records Management - Payment Processing - Prescription Renewal - Reminders - Remote Treatment Planning - Reporting & Statistics - Secure Messaging - Self Service Portal - Telemedicine Software - Third-Party Integrations - Video Conferencing ## Integrations (18 total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce - Suki - Tebra - TextExpander - Updox - VaxCare ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.capterra.ie/directory/20028/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.capterra.ie/directory/20028/electronic-medical-records/software) - [Telemedicine Software](https://www.capterra.ie/directory/30949/telemedicine/software) - [Patient Management Software](https://www.capterra.ie/directory/30780/patient-management/software) - [Primary Care EHR Software](https://www.capterra.ie/directory/32665/primary-care-ehr/software) - [Medical Scheduling Software](https://www.capterra.ie/directory/30027/medical-scheduling/software) ## Alternatives 1. [Praxis EMR](https://www.capterra.ie/software/29328/praxis-emr) — 5.0/5 (215 reviews) 2. [athenaOne](https://www.capterra.ie/software/98735/athenaone) — 3.8/5 (911 reviews) 3. [eClinicalWorks](https://www.capterra.ie/software/120360/eclinicalworks) — 3.3/5 (396 reviews) 4. [CharmHealth](https://www.capterra.ie/software/120340/charm-ehr) — 4.2/5 (152 reviews) 5. [Practice EHR](https://www.capterra.ie/software/159036/practice-ehr) — 4.3/5 (80 reviews) ## Reviews ### "Loving it overall" — 5.0/5 > **Cordelia** | *20 December 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I left a practice which was using a clumsy and poorly-related EMR that seemed to be stuck in the 1990s. I chose Elation for my new practice, and every day it delights me. What I like most is that it is modern and able to do things one would expect to be able to do based on the technological advances of today. There are so many common sense functions that Elation can do that my previous EMR couldn't do. > > **Cons**: I worry about the customer support, because I have heard that it is seriously lacking in this product. Happily, nothing so far has gone significantly wrong for me to have to get help; every question I have had has been answerable through Elation websites and online forums or Elation Facebook groups. I do also worry about the cost; it is affordable to me now, but I worry that the company will take advantage of me in the future and that the cost will rise exponentially when it would be harder to switch. I've seen social media posts where people complain that the price gets jacked up unexpectedly with time. > > Overall my experience has been great and my worries are based on other people's social media posts about Elation. If I weren't a social media user, none of these concerns would occur to me and I'd be happy each day with my EMR choice. ----- ### "Poor support, terrible customer Service" — 1.0/5 > **Neeraj** | *28 January 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Ease of use-but that only helps when it works\! It is very sluggish once your practice grows. Sometimes taking 20-30 seconds to load a pt chart > > **Cons**: TERRIBLE customer service, no follow-up, no response to support emails. It appears they are very understaffed based on response timed and I am very concerned they are going out of business. So i would be very cautious about starting with them at this juncture > > POOR support. No follow-up, no response to support emails I sent 17 days ago. I still have not even received an acknowledgement or response. It appears they are very understaffed based on response times ----- ### "Med Review" — 5.0/5 > **Michelle** | *30 April 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Solid performance; great overture method fot the Health Scientist Field of Expertise. > > **Cons**: I couldn't even think of one abstraction to deflect against. Because of it being ao vetaatile within its nature . > > My overall experience with Elation was getting to see it for all of Dignity and worth to make sure everything is completed as projected. ----- ### "Disappointing start" — 2.0/5 > **Joshua** | *15 March 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: The workflows seem pretty efficient when I’ve seen it used and written mock notes. > > **Cons**: I’m over two weeks into my new job, and can’t schedule a single patient in until they complete mapping with our scheduling software. With my practice model, no patients = no income, despite a rapidly growing list of patients wishing to sign up. Our office manager has been emailing daily, and gets generic messages saying they’re “working on it”. Getting an estimated wait time has been like pulling teeth. I emailed them directly, asking for a rough estimate of wait time, and to better explain why there are delays. No response after 3 days. Also, the training videos are quick, soundless videos of someone clicking through charts, with no further detail. Also, I’m paying for this, but unable to use it. > > So far, not a good start. I’m only using this because it is the established EMR for my clinic. ----- ### "Terrible experience and getting worse" — 1.0/5 > **Vanessa** | *7 November 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: When I joined they had great auto text reminders for appts and a great option to hire a part time employee > > **Cons**: Choosing Elation for my business has resulted in significant and immeasurable losses in both time and money. I had stringent criteria when selecting an EMR, and Elation met those needs initially. However, once I was fully integrated and reliant on their system, they removed key functionality that had been a dealbreaker in my decision to use their software. Their proposed solution was for me to hire additional staff to handle the added workload this change created—a costly and inefficient resolution. When I found an alternative software solution that could bridge the gap, Elation would only permit integration if I first paid for software development time (a reasonable request I was willing to meet), but on top of that, they demanded an additional $500 per month, per provider, indefinitely. This meant I had to pay a substantial ongoing fee just to mitigate a problem Elation itself caused by removing critical features that were in place when I signed up. On top of that, Elation has redefined what it means to be a part-time provider, further increasing my costs. Originally, the part-time rate applied to providers seeing patients for fewer than 10 hours per week, a condition I verified before subscribing. Without notice, Elation changed this definition to any provider logging into the system more than three days a week will be charged as a full time provider. This means I will be forced to pay full time access for my provider, who only sees patients for 2 to 5 hours per week, I cannot disallow her from simple tasks like checking her schedule or reviewing lab results. This is a completely unreasonable and arbitrary shift. Customer service has become practically non-existent, leaving us with little support or recourse. Overall, partnering with Elation has proven to be an enormous mistake, leading to substantial operational and financial setbacks. > > Difficult- regret using them, I did not expect them to remove the very features that I required in an EMR and very clearly communicated to them at onset ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ie/software/147889/elationhealth?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/147889/elationhealth) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data