HR Partner
What Is HR Partner?
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HR Partner is a simple, all-inclusive online HR Management system for businesses with 30 to 300 employees.
HR Partner manages your employee records, onboarding, leave requests, renewable documents, performance management, asset tracking, and recruitment - all in one place.
Your whole team can use the self-service portal to check their leave balances, submit leave requests, or update their details.
Who Uses HR Partner?
HR managers & business owners looking to take the pain out employee management. Includes employee onboarding, employee documents and records, leave requests, and comprehensive recruitment tools.
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Reviews of HR Partner
Catherine
Alternatives Considered:
Human Resources is now efficient and company risk has been dramatically reduced with HR Partner
Comments: As a growing organization, we have gone from no official HR tracking to having HR Partner fully implemented and scalable across our organization. This is complete with 'signable' employee handbooks, employee records for payroll, electronics and equipment tracking, recruiting and on-boarding, etc., all in one space. Implementing HR Partner has alleviated stress across management not only due to the ability to collate documents and time-off requests in one central location, but the ability to have checks and balances in place company-wide.
Pros:
The overall ease of use, layout and functionality was my main attraction to HR Partner. The platform is intuitive, with a plethora of options and the ability to personalize features was wonderful. The support from the team and online tutorials only made the set up process even easier.
Cons:
Nothing. Any time I had a question, the support team was readily available.
Gabriella
Alternatives Considered:
Wonderful!
Comments: HR partner has been an excellent software for our organisation. It has transformed how we manage and look after our employees. All the features are really useful and intuitive, and we have really enjoyed finding out what the system can do and how it can help with both our daily administrative tasks and wider strategy objectives. The system provides a great user experience for all staff as well, particularly when booking leave. We have had a fantastic onboarding process with [sensitive content hidden] who has been incredibly helpful and is always quick to assist us with our queries. The support team as well are brilliant and reliable and we would recommend this system to anyone who asks. The team behind HR Partner are always searching for ways to improve the software as well and listen to any feature requests we may have which is great. After searching for an HR system to use, we are very glad to have happened upon HR Partner!
Pros:
The approach to being introduced to this product was great by the support team. It was really easy to book a demo and find out all of the information. The support team didn't push the sale on us (as we found other companies did), instead they just showed us what it could do and we went through the various features and discussed how it might be a good fit for our organisation. The implementation was really good as well and we felt supported throughout. It also has great integrations with payroll and recruitment softwares as well.
Cons:
With any software there are a few things that can't be done however what we like about HR partner is that they always can find a way around this for you and if not can put through a feature request for you.
Tobi
Great HR Management System for Small-Medium Businesses
Comments: The customer service from HR partner is amazing. The team are very responsive to feedback and implementing improvement changes based on the user experience. It has been a pleasure working with [SENSITIVE CONTENT] over the past 11 months. They are fantastic and always give tailored advice to work with our business needs.
Pros:
- Use of checklists and e-signatures modules for distributing policy/procedure information across our business as it allow's clear employee attestation.- Organisation chart at a glance- Ability for managers to track leave balances, education and training needs, add in important notes.- Adding reminders for tasks and expiry dates for training e.g. OH&S obligations
Cons:
- It would be great to be able to have approval or action workflows attached to Forms so the person the form is submitted to can then action it e.g. Company Expense Form submitted to a direct manager to then approve or reject.- Performance management module is very new to this software so further improvements are required re: automation of scheduling so that the review is actually assigned to the employee , improving notifications to managers re: tasks they have to complete .- Performance review forms cannot be modified without losing data already entered against the form, so a new form needs to be created each time a small change is needed.
HR Partner Response
2 months ago
Hey there Tobi! Wow! What a glowing review of our support team - thank you, it means a lot! We really appreciate you taking the time to post a review. It's great to hear all the things you love about the platform, but it's equally good for us to gain insight into those areas you feel could be improved. We fully take on board your suggestions and they've been added to the feature requests list. I would like to just pickup on a few though. First, it sounds like you may be using the Custom Forms module for expenses, rather than the Expense module itself. The Expense module allows you to build in very specific approval rules meaning claims can go straight to a person's manager and then potentially onto an Admin in Finance for example. We're sorry that changes to Form templates can cause them to break, though this will be the case with many form building tools out there. To help ease the frustration this may cause, you have the ability to create a duplicate of an existing form, so that you can just jump in and change what you need to change in the new version, rather than having to build the entire form from scratch. We'd be very happy to pickup either of these things on a call if you'd like, Tobi! Best, Cara
Pauline
Alternatives Considered:
Using HR Partner is definitely recommended!
Comments: Since we are all WFH, it very easy to manage our employees via HR Partner.
Pros:
HR Partner is easy to use and it's also easy to convert to from your current HR system. Their support desk is also quick, friendly and helpful and a lot can also be found in their manuals too.
Cons:
Integration with more job boards would be much appreciated and creating an app for smartphones too.
Rachel
Alternatives Considered:
Amazing value
Comments: A big improvement from our last system, excellent value and cannot fault the service we've received.
Pros:
This is a great product for SMEs wanting to streamline HR processes and save time. Really good value for the number of features that are included and compared to other HRIS on the market. Their support is second to none, [SENSITIVE CONTENT] always gets back to us super quickly.
Cons:
Annual leave seems overly complicated. Most other HRIS I've trialed, the leave has been straightforward and quite automated whereas this needs quite a bit of manual intervention
HR Partner Response
2 months ago
Hey Rachel, Huge thanks for taking the time to write a review for us! It's so nice to hear that you're happy with the service we provide and that you see what great value HR Partner truly is. Setting up Time Off & Leave is usually one of the first things a new customer does, and it is one of the most complex areas of the system due to the amount of configuration options available to you. Perhaps you'd like to book in a training call with one of our Customer Success Team so that we can take a look over your policies and see if there is a way we can automate more within the module for you? If so, please send an email to [email protected] and we'll get something booked in! Best, Cara
