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Deputy
What Is Deputy?
Deputy is a top-rated workforce management software designed for businesses in hospitality, healthcare, retail, and services. Trusted by brands like Honest Burgers, Lifeways, CitizenM, HC-One, and F45 Training, Deputy makes managing hourly employees a breeze. Simplify scheduling, time tracking, labour forecasting, and team communication, all while ensuring compliance and boosting efficiency.
Rated 4.8/5 on Apple and 4.6/5 on Google, users love Deputy’s intuitive app, cost-effective solutions, and strong data security. Save time, reduce costs, and boost productivity with Deputy.
Start your free 30-day trial or request a demo today.
Who Uses Deputy?
Hospitality, retail, healthcare, construction, education, childcare, security, services and any other industries that have a need to manage their hourly staff.
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Deputy
Reviews of Deputy

allows for more accomplished work
Comments: It allows me to have order and coordination in all my work, using this platform I do not have to move to others causing confusion
Pros:
It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very easy to use and that has allowed me to have a more professional development in my area by presenting projects in the estimated times with on-time monitoring real where I can have control of the evolution and update. and also helps me with the coordination of schedules, shifts and total hours worked
Cons:
It has been completely to my liking and there are no bad dislikes or bad flaws, I like everything and I feel happy using it
Good for startups
Comments: it was great, but all that needs to change is the save feature
Pros:
Loved the group chat feature so we could communicate before adding shifts
Cons:
Very hard to create schedule without wiping the previous version
Deputy average performance
Comments: Somewhat satisfactory performance as not every need was met.
Pros:
Ability to see my rota and who’s on shift with me.
Cons:
Difficulty putting in holidays on the app.
Cross it off your list of potential payroll providers
Comments: Woeful. Save yourself the time and trouble and pick something else - Keypay is a great option and probably the next option for us.
Pros:
Coloured locations and tracking code integration into Xero
Cons:
Customer service canned responses SCHADS Interpretation that is different to the award Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it So many inconsistencies in the product and they don't care
Alternatives Considered:
A robust system with lots of features
Comments: I use Deputy for rostering staff, processing time sheets and payroll and messaging the team.
Pros:
Deputy is a robust rostering and payroll system with sections for tracking employee training and keeping documents safe.
Cons:
It's expensive, as you pay per active user and there is a base charge as well. It adds up quickly!
Great product !
Pros:
I absolutely love the online time clock and schedule feature. It also helps me keep track of a large team across multiple locations. My labor has never been more accurate. This is a great product with fair pricing.
Cons:
Importing to my payroll system was a little difficult at first but with support we worked out the kinks.
Good app for Time Management
Pros:
A great system easy to use and great mobile app! Reports can be better but overall I am very happy with Deputy.
Cons:
Payroll Report options and approved timesheets view
Love it. Great Product. Highly Recommended.
Pros:
I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy provides such an easy and user friendly way of doing all that I do. Copying and pasting shifts is a joy. Overall user experience is great for me.
Cons:
Not that I remember in specific. However, total labour cost tracking mechanism like Employment Hero's would be a plus.
Alternatives Considered:
Built for Hospitality
Comments: Overall great, and the staff love it.
Pros:
Deputy is very user-friendly and well-designed for users at every level. We love the app the the accessibility that it offers (and is expected by) our staff. The onboarding feature is great - it has really streamlined our onboarding process.
Cons:
The newsfeed is handy but lacks functionality; you can attach a document, but we REALLY need a place to store company documents such as policies and handbooks so they can be easily referred to by staff (we currently have to email them). In order to meet the key needs of the customers, Deputy should implement this feature ASAP - please!!
Alternatives Considered:
Pros about Deputy
Comments: Overall amazing experience, very happy with it!
Pros:
Time tracking, schedule and gps location.Also the connection with xero and other softwares
Cons:
Users not being able to attach photos on the journal
Company use of Deputy
Comments:
It has been positive.
I am able to search history on specific employees which is beneficial in reviews.
Pros:
I recently had a problem and deputy staff assisted until the problem was solved.
Cons:
I felt the problem should have been easier to solve. Additionally, I am on an annual plan and don’t think opening an archived employee to review history should could as an additional user for that month.
Bringing law and order to your employee attendance.
Pros:
Really simple interface, which allowed majority of colleagues to learn the system without too much onboarding. The mobile app allowed easy clocking in/out.
Cons:
Whilst the mobile app was good, the it did occasionally have a delay in reading GPS information which caused issues with reporting, as it showed employees clocking in, in incorrect locations.
Deceptive conduct
Comments: Support team use email only. Most support issues are flicked back to the help videos and everything else you are told "we'll request this feature be added". It never is
Pros:
Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.
Cons:
Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.
RIVERS ACE GRAND HAVEN
Comments:
GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE
Pros:
SCHEDULING AND TIME TRACKING. REPORTS THAT INCLUDE LATE PUNCHES AND EARLY OUTS
Cons:
THE CONFUSION OF UNAVAILABILITY VS LEAVE
Best Scheduling App
Comments: We can not function without Deputy because it organizes our work schedules, vacations, leaves and etc. all in one place visible for all employees.
Pros:
Easy to use and straightforward interface.
Cons:
There should be a functionality to restrict start of shift to a particular location
Deputy has been a lifesaver for managing my team's schedules and shifts. It's made my life so much easier!
Pros:
The shift scheduling and time tracking features are incredibly helpful and intuitive. It's also great for communication with my team.
Cons:
I wish the reporting features were more customizable and easier to use. The interface can also be a bit overwhelming at first.
Deputy for sunnyfields
Pros:
The ease of use in the mobile app. Doesn’t take much to explain to others
Cons:
No POS system when I used it last (was over a year ago) I want to implement everything into one app
Couldn't be without it
Comments: Deputy has been a huge asset for our company and has easied staff scheduling dramatically.
Pros:
Staff scheduling is by far the hardest job in the company but deputy makes it a lot easier. The ability to copy weekly shifts, add and remove staff easily is great. Staff find it very easy to use, even those that aren't tech savvy.
Cons:
There is no ability to set staff as sick from your mobile device. This is really frustrating when you are on-call and out and about.
Easy to use product
Pros:
Product is easy to use and offers multiple features
Cons:
There isn't anything that comes to mind
Really easy-to-use interface
Pros:
In my view, Deputy has an easy-to-use interface that simplifies the process of creating and managing schedules, and I especially highlight the mobile app, which allows our employees to access their schedules and clock in easily. I think Deputy is a solid tool for workforce management, especially for companies that focus on scheduling and timekeeping.
Cons:
Some users may find the pricing to be on the higher side, especially for larger teams or businesses with complex scheduling requirements.
Good for small businesses
Pros:
The ease of use and the user friendly interface for start is good for a small business that has one person doing multiple roles. Having a mobile app that can be used across most mobile devices makes it a very efficient tool for communication with staff and also a perfect system for timesheet signing. The added bonus is the geolocator for enabling shift work at multiple destinations to only be able to clock in close to the designated place of work.
Cons:
Timesheet approval function on the mobile app needs improvement
Great product I highly recommend
Pros:
I have been using Deputy for about a year and half and it has made scheduling for my team so much easier! I used to have a huge issue with team members clocking in too early but I was able to use a feature that won't allow anyone to clock in more than 5 minutes before the start of their shift. I also love that it sync's with our payroll processing company.
Cons:
The one feature that I wish could be added is that we have weeklong summer sessions where people are able to pick up the shifts of their choosing. I always have to remind my team that they need to pick up all 5 days of the shifts. I wish I was able to somehow link the shifts together and they only had to pick up the grouped shift as opposed to 5 individual shifts. But that's probably a feature that's specific to our company and I don't really see a lot of other companies needing a feature like that. Other than that, I really do love using Deputy.
Deputy
Comments: It is good to use
Pros:
Easy to use, user friendly, the process is good
Cons:
Cannot use with out an internet, but it’s okay
Deputy Is A Great Business Asset
Comments: Great product for the price.
Pros:
I enjoy the ease of use and how simply it integrates into our Payroll system.
Cons:
I wish there was a way to save a timesheet's updates without having to approve the timesheet.
Deputy Review
Pros:
The ease of scheduling and communicating with employees
Cons:
Would like to be able to sort by last name, if need to print time cards can't sort by last name either.