What Is Deputy?

Deputy is a multi-award winning workforce management tool. With Deputy you can complete staff schedules in minutes and then publish them to your team with a click, easily manage Staff Leave, track Time & Attendance, and sync your timesheets to payroll seamlessly. Deputy integrates with over 300 leading POS and Payroll providers for end-to-end confidence. Free iOS and Android apps mean you can manage your business from anywhere. Start your free Trial today.

Who Uses Deputy?

Deputy serves the following industries; hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and any other industries that have a need to manage their staff.

Where can Deputy be deployed?

Cloud-based
On-premise

About the vendor

  • Deputy
  • Located in Atlanta, US
  • Founded in 2009

Deputy support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Finland and 8 others

Languages

Chinese, English, French, German, Italian and 5 others

About the vendor

  • Deputy
  • Located in Atlanta, US
  • Founded in 2009

Deputy support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Finland and 8 others

Languages

Chinese, English, French, German, Italian and 5 others

Deputy videos and images

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Features of Deputy

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Data Import/Export
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Faculty/Staff Management
  • File Sharing
  • HR Management
  • Labor Forecasting
  • Leave Tracking
  • Messaging/Shift Dispatching
  • Mobile Access
  • Online Punch Card
  • Online Scheduling
  • Online Time Clock
  • Online Time Tracking Software
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Visualisation

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Reviews of Deputy

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.6
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Emre
Emre
Software Developer in Turkey
Verified LinkedIn User
Computer Software, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Wonderful

5.0 4 weeks ago New

Pros:

Overall I'm stunned! very easy to use. The price is cheap compared to its counterparts and the overall quality is great.

Cons:

It's almost impossible to have a bad experience because their customer service is active and available 24 hours a day.

Edie
Operations Support Manager in US
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Deputy Review!

5.0 5 months ago

Pros:

What we like most about this software is the ease of clocking in and out and tracking our employees locations.

Cons:

We like almost everything about Deputy besides how it and ADP integrate. We are still trying to figure out how to connect the two.

Michael
Strength and Conditioning Specialist in US
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use scheduling system

5.0 last month New

Comments: Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets!

Pros:

As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.

Cons:

I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.

Ryan
Owner in US
Consumer Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Stay Away From Deputy!

1.0 2 years ago

Comments: Deputy worked fine for us for at least a year. Nothing special, but it integrated with our Gusto payroll and ServiceM8 CRM and that's what we needed. But about 5 weeks ago it lost the ability to calculate over time. If a man works 49 hours in a week, it exports it to Gusto now as 49 straight hours, instead of 40 straight and 9 OT. We have exchanged dozens of emails with Deputy and we only get a canned response back. They say they are looking at it, but we don't believe it. How difficult could it be to compute OT correctly for a time tracking app?!! We don't think there is anyone working there any longer, -just a shell sucking up the monthly fees for as long as possible before folding.

Pros:

The integration with ServiceM8, which is why we chose Deputy

Cons:

Customer service is horrendous, and the product is unreliable.

Ben
Director in Australia
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Efficiency that costs

5.0 3 weeks ago New

Pros:

Swift timesheet proofing and exporting to Xero.

Cons:

Currently the cost I like least about this software, their new onboarding tool is no value add. At $15 AUD per onboarded employee, it all adds up throughout the year and for what? It sends the employee an email and they follow a link to complete some info: it seems like a ripoff. They charge this from the moment you hit send, so when a potential employee changes their mind and decides not to complete onboarding or not start work, you get hit with their bill anyway. The other thing which sucks is how the export takes place. It can only export into 1 account code in Xero, so if like us you wish to export each department into a seperate account code (as opposed to tracking code), the software cannot do that. And I've requested this add-on many times.