Argus

Argus

by Lucidea

Who Uses Argus?

Forward-thinking leaders in museums and galleries of all sizes use Argus to effectively manage their collections, build a compelling web presence, engage and inspire visitors, and attract donors.

What Is Argus?

The Argus collections management system platform for museums and galleries is cost-effective for museums or all sizes and budgets, purpose-built to enhance curation and significantly expand outreach, access and relevance - enriching the experience of both in-person and virtual visitors while helping create and connect a cultural community. Web-based and highly configurable, it supports diverse requirements, with capabilities that go beyond traditional collections management.

Argus Details

Lucidea

http://lucidea.com/

Founded 2013

Argus Pricing Overview

Argus does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Argus Features

Museum Software
Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

Argus Reviews

Showing 3 of 3 reviews

Overall
5/5
Ease of Use
4.3/5
Customer Service
5/5
Features
4.7/5
Value for Money
4.3/5
Isabel T.
Associate Registrar and Database Administrator
Museums & Institutions, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/3/2017

"Argus.net a great resource for a large, highly active museum collection"

Comments: Our museum converted from Open Edition to Argus.net at the end of 2013. Lucidea has been a responsive resource throughout the experience. For our use, we have been able to take advantage of the backend customization of the program. We have created new templates and adjusted existing ones to better suit the needs of a large institution with an active collection and exhibition plan. For more complex needs, we are able to contract with their R&D team to develop new functionality as well. Overall this is a powerful tool we use daily for managing a large collection.

Pros: Flexibility, complexity. The ability to handle many different scenarios and types of collections. The customer support is really solid as well.

Cons: There is some functionality that isn't always consistent when building new templates -- the difference between us creating something in house vs something this is hard coded by the designers on the back end, but I am able to submit those to R&D for tweaking and enhancement in future. The support team is easy to communicate with.

Vendor Response

by Lucidea on 17/3/2017

Thank you for your review, Isabel!
-Lucidea Marketing Team

  • Reviewer Source 
  • Reviewed on 13/3/2017
Britt S.
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 10/11/2016

"CU Art Museum is able to do more than every before!"

Comments: CU Art Museum was one of the first institutions to use Argus.net and we have had such a good experience with them over the years! Their customer service is unbeatable; they are always open to feedback and ways they can improve usability. We especially love the ability to customize the public portal for our front-end users. We have increased our visibility on campus and awareness of our collection significantly in the last couple of years and the public portal has certainly had a positive impact!

  • Reviewer Source 
  • Reviewed on 10/11/2016
Shannon P.
Curator of Collections
Arts & Crafts, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 4/5/2017

"A long conversion process but the resulting Collection Management System was worth it."

Comments: The CMS accessible to all Gallery staff, which means there is a great deal of time saved by Registration staff from pulling and compiling different information for other staff members - they're now able to do this themselves. Additionally, with an OPAC system, the general public is able to access the full Gallery collection online and do preliminary research before contacting staff for additional information.

Pros: It's accessibility and ease of searching even for non-regular CMS users. The ability to tailor the security and access levels to different groups and individuals and the ability to easily share searches among these groups. Batch updating and basic data entry are made simple, and most sections are intuitive to use.

Cons: New reports can't be pre-tested in Report Writer for layout functionality and spacing. It would be nice to have an option to click on an object image for an even larger view, as sometimes the primary record image is a little too small for research work. A reference/guide for some of the more seldom utilized areas would be helpful for the administrators, although the ARGUS support staff are usually quick to respond to all questions.

  • Reviewer Source 
  • Reviewed on 4/5/2017