---
description: Learn more about AnswerDash price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AnswerDash Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [AnswerDash](/software/147095/answerdash)

# AnswerDash

Canonical: https://www.capterra.ie/software/147095/answerdash

> AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses AnswerDash?

Customer support and service managers, digital marketers, and businesses passionate about providing an excellent customer experience.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AnswerDash
- **Location**: Seattle, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$169.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Creating an AnswerDash account is free
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Dashboard
- Feedback Management
- Knowledge Base Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Queue Management
- Reporting/Analytics

## Category

- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.ie/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.ie/directory/30671/customer-experience/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Tidio](https://www.capterra.ie/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Genesys Cloud CX](https://www.capterra.ie/software/21409/genesys-cloud) — 4.3/5 (262 reviews)

## Reviews

### "Great self-serve support option" — 4.0/5

> **Verified Reviewer** | *18 January 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: I love that this provides a better format for our customers to use our knowledge base - it puts it right where they need it most versus a separate site that has to be opened alongside our product.
> 
> **Cons**: Analytics are cool, but not exactly enlightening in terms of action steps I can take to ensure that people are using the tool as much as possible. I just sort of stare at the graphs and wonder what I should be doing to improve our overall performance.
> 
> This software reduces our overall support traffic because it puts answers to FAQs right in front of them at the moment they're looking for it. That alone has made this incredibly valuable.

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### "Easy to use\!" — 5.0/5

> **Verified Reviewer** | *8 February 2018* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: I like its easy user interface. Navigating between windows and collaborating with your team has never been easier\!
> 
> **Cons**: What I don't like about this software is that some of the buttons in the top right are hardly noticeable and easy to forget about.
> 
> This software helped me get a job so that's great.

-----

### "Answer Dash Review" — 5.0/5

> **Darien** | *30 March 2018* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Reliable
Efficient
Time manageable
Easy to use for anybody
multi language capabilities 
unlimited questions and answers
> 
> **Cons**: Not really in cons to point out the only thing would maybe be that there isn't a set price. Prices are quoted.

## Links

- [View on Capterra](https://www.capterra.ie/software/147095/answerdash)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/147095/AnswerDash/> |
| en-AE | <https://www.capterra.ae/software/147095/answerdash> |
| en-AU | <https://www.capterra.com.au/software/147095/answerdash> |
| en-CA | <https://www.capterra.ca/software/147095/answerdash> |
| en-GB | <https://www.capterra.co.uk/software/147095/answerdash> |
| en-IE | <https://www.capterra.ie/software/147095/answerdash> |
| en-IL | <https://www.capterra.co.il/software/147095/answerdash> |
| en-IN | <https://www.capterra.in/software/147095/answerdash> |
| en-NZ | <https://www.capterra.co.nz/software/147095/answerdash> |
| en-SG | <https://www.capterra.com.sg/software/147095/answerdash> |
| en-ZA | <https://www.capterra.co.za/software/147095/answerdash> |

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