What Is Pepperi?

Omnichannel B2B Sales Platform for Brands & Wholesale Distributors

-B2B eCommerce
-Sales Force Automation
-Trade Promotion Management
-Retail Execution
-Route Accounting / DSD

Manage and sync all aspects of your omnichannel B2B sales with an integrated native mobile (iOS/Android) and web app that maximizes in-person (sales reps) and B2B online sales.

With Pepperi you can sell more, sell better and sell faster. Take a free product demo to find out more.

Who Uses Pepperi?

Integrates with SAP, NetSuite, Quickbooks & other ERP systems, it is an eCommerce platform that helps large businesses in retail industry track inventories, manage catalogs & maintain customer details

Where can Pepperi be deployed?

Cloud-based
On-premise

About the vendor

  • Pepperi
  • Located in New York, US
  • Founded in 2012

Pepperi support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, Angola, Antigua & Barbuda and 160 others

Languages

Dutch, English, French, German, Hebrew and 7 others

About the vendor

  • Pepperi
  • Located in New York, US
  • Founded in 2012

Pepperi support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, Angola, Antigua & Barbuda and 160 others

Languages

Dutch, English, French, German, Hebrew and 7 others

Pepperi videos and images

Pepperi Software - 1
Pepperi Software - Mobile Order eCatalog
Pepperi Software - Dashboard  - Food
Pepperi Software - Trade Promotions
Pepperi Software - B2B eCommerce
View 6 more
Pepperi video
Pepperi Software - 1
Pepperi Software - Mobile Order eCatalog
Pepperi Software - Dashboard  - Food
Pepperi Software - Trade Promotions
Pepperi Software - B2B eCommerce

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Pepperi

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US$500.00/month
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Features of Pepperi

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Backorder Management
  • CRM
  • Campaign Management
  • Cataloguing/Categorisation
  • Channel Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customisable Reports
  • Data Import/Export
  • Data Security
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For B2B
  • For Retail
  • GPS
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Lead Management
  • Mobile Access
  • Multi-Channel Marketing
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Payment Options
  • Performance Metrics
  • Promotions Management
  • Purchase Order Management
  • Recurring Orders
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Route Optimisation
  • SEO Management
  • Sales Activity Management
  • Sales Reports
  • Shipping Management
  • Shopping Cart
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Management
  • eCommerce Management

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Cin7 Orderhive is the ultimate automated eCommerce order management, and inventory management software for retailers and wholesalers.
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Reviews of Pepperi

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.1
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
59%
4
33%
3
5%
1
3%
George
George
National Distribution Manager in
Verified LinkedIn User
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Best B2B software for mobile sales

5.0 6 years ago

Comments: Our sales reps in the field were taking orders using individually different methods during the day and then those orders would have to be transmitted via email or handed in and then manually inserted into the ERP software. This ALWAYS created problems with order accuracy, stock availability and credit control. Our office & warehouse staff would be tied up on the phones for many hours advising sales reps of account status and stock availability and not to mention the issues with inaccurate orders in the distribution cycle.
We needed something that could mirror our ERP information on a real-time basis to our sales reps so that they could accurately take orders and manage their customer base.
When we first considered this software, we were skeptical on how effective it would be in our business and how more importantly, using an international support service would work for us in a different time zone. After some teething problems working with a local Pepperi integration partner in Sydney, we have now been up and running for over 15 months using the software religiously. Most of the problems we had were due to the way our ERP system was being used and our data capture. Once our integration people sorted that out the only errors we had were genetic issues with networks and the way our ERP was being used.
On average we now push through over 500 orders a week without fail. Our accounts staff are no longer desk bound and our sales process is completely mobile to a point where it's now rare that a sales order will be entered directly via the ERP system rather than through Pepperi.
For us, this software has given us a completely new perspective on how much more we can automate our processes so I really have only good things to say in this review.
If I were pressed to find a negative then all I could say is that the cost of the subscription is more expensive than many other competitive products though from where I sit now, it's well worth the investment. -------------------------------------------------------------------------------------------------------------- Why did I write a review?
I was asked to share my experience by my integrator as they are proud of the work they have done and therefore would like others to know about this space.
I am a real customer in Sydney Australia, I pay annually for both my Pepperi licences and integration. I also recommend to many of my colleagues and customers this software.

Pros:

Where do you start? Great integration into ERP with many live features including CRM Activities, Mobile receipt printing, instant stock updates, live account balances, sales filters, multiple catalog, special pricing, inventory matrix..

Cons:

Cost is higher & Must have a local support partner to setup properly.

Timor
CMO & CTO in Israel
Import & Export, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great App UI/UX especially for Ipads, I am satisfied even that there are some cons.

5.0 5 years ago

Comments: Heavy catalogs and laptop became Ipad weight.
Good quality pictures replaced printed catalogs that often get discolored and wrinkled.
Catalogs shows the products we have and not the whole manufacturer items.
Inventory integration helps us sell the right products and not the ones out of stock.
Storefront and pepperi for buyers increase our B2B order center availability.

Pros:

Excellent apple app. Very good android app. Excellent graphics quality. Lots of features. Pleasant customer relationships.

Cons:

Customer support is pleasant, but in low availability, everything takes a lot of time. Lot's of features, but adding the features takes a lot of time and the price is too high for small business (in my opinion). The back-office and the overall logic needs a better foundation to "speak" common language, especially with the erp integration (It happenes a lot in fast growing startups that release ton of features that are not fully compatible with every user configurations). I experience a lot of erp integration issues, sometimes new features doesn't feat my configurations and the system becomes complicated to manage.

Zafer
Managing Director in US
Medical Devices, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Pepperi accelerates the sales

5.0 2 months ago New

Pros:

Pepperi has unique features that accelerate the sales cycle process.

Cons:

Pepperi could have a more user-friendly pricing plans.

Pepperi Response

2 months ago

Thank you for the great review!

Aleck
Director in Australia
Food & Beverages, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Terrible Customer Support, Limited Functionality, Unable to Obtain Response to Billing Concerns

1.0 4 years ago

Comments: This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain. Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing. With near on three years experience with Pepperi, I feel I am suitably qualified to advise that there are better options available.

Pros:

Pepperi served us reasonably well for near on three years despite overwhelmingly frustration early on when had been sold a service at full price for what was clearly still in development on android devices. It's simple in it's layout and easy for the sales reps to utilize in the field, however is limited in it's ability to fully integrate with a number of accounting software packages.

Cons:

Customer service is terrible. Pray you don't have a technical issue on Friday or Saturday, the company being based in Israel shuts down for Sabbath. The company has a local representative in Australia for whom I've recently sent three emails, all of which I've received read confirmations, and still no response. Last year we sort assistance for integration of Pepperi order taking directly into Quickbooks to avoid duplication of data entry. The software doesn't provide this function and we were redirected to a local software developer who expressed disinterest. We noticed within the Quicken apps recommendations that there were a number of Pepperi alternatives which provided the integration and subsequently made the switch in January. In March, having checked the fine print, terms and conditions - we cancelled our subscription to Pepperi and requested a refund of the unused annual premium that had been charged in advance as we are entitled to under the observed terms. Two months later and numerous requests and we have still not received the refund or even acknowledgment of our request. We're now looking at pursuing civil proceedings through VCAT.

Jessica
Senior Sales Consultant in US
Apparel & Fashion, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

I love Pepperi. It has been a game-changer for me and my company!

5.0 5 years ago

Pros:

The program is extremely user friendly and intuitive. Pepperi has increased my efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is so nice to work with a software developer that is motivated to be consistently improving their product and is so supportive of their customers!

Cons:

The initial customer inventory input aspect of the software is a bit time-consuming , as it pertains to our particular industry, but Pepperi is in the process of making some improvements to this.