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What Is Zoho Inventory?

Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, you can now optimize your inventory and order management, right from purchase to packing, to payments.

Who Uses Zoho Inventory?

e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.

Where can Zoho Inventory be deployed?

Cloud-based
On-premise

About the vendor

  • Zoho
  • Founded in 1996

Zoho Inventory support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina and 135 others

Languages

Chinese, English, French, Japanese, Spanish

Zoho Inventory pricing

Starting Price:

US$39.00/month
  • Yes, has free trial
  • Yes, has free version

Zoho Inventory has a free version and offers a free trial. Zoho Inventory paid version starts at US$39.00/month.

Pricing plans get a free trial

About the vendor

  • Zoho
  • Founded in 1996

Zoho Inventory support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina and 135 others

Languages

Chinese, English, French, Japanese, Spanish

Zoho Inventory videos and images

Zoho Inventory Software - Best-sellers at a glance
Zoho Inventory Software - Organize your variants
Zoho Inventory Software - Manage contacts
Zoho Inventory Software - Better Shipping Options
Zoho Inventory Software - Mobile App
View 6 more
Zoho Inventory video
Zoho Inventory Software - Best-sellers at a glance
Zoho Inventory Software - Organize your variants
Zoho Inventory Software - Manage contacts
Zoho Inventory Software - Better Shipping Options
Zoho Inventory Software - Mobile App

Features of Zoho Inventory

  • Activity Dashboard
  • Alerts/Notifications
  • Backorder Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Cataloguing/Categorisation
  • Collaboration Tools
  • Contact Database
  • Cost Tracking
  • Data Import/Export
  • Delivery Management
  • Forecasting
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Multi-Location
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Supplier Management
  • Third-Party Integrations
  • Warehouse Management
  • eCommerce Management

Zoho Inventory Alternatives

The Inventory, Orders, and All-Things-Operations Platform for Ecommerce Merchants.
Free shipping software that does more than print labels.
Manage your stock with Xero's simple inventory management software. Stay on top of the numbers and keep track of stock in real time.
Tallyfy is the simple and proven way to automate recurring workflows. Run and track onboarding, approvals and other business processes.
Streamline Your Fulfillment Ordoro is an all-in-one platform that helps growing merchants run their online businesses.
An easy invoicing and accounting solution starting at $8.5/mth (first 6 mths). Join 24 million people who've already used FreshBooks.
Automate key invoicing & bookkeeping tasks and get more time for what you love with Wave’s small business software. Try for free today!
Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. Learn more about Salesforce Sales Cloud

Reviews of Zoho Inventory

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
Software Engineer in US
Verified LinkedIn User
Semiconductors, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Robust inventory management tool

5.0 2 years ago

Comments: Provides a wide variety of functions to optimally manage inventory tracking.

Pros:

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Cons:

It was a bit complicated to finalize the integration with some third party platforms.

Estefania
Estefania
Engineering Project Specialist in Argentina
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

To succeed in today's competitive marketplace, maintaining accurate customer data is essential.

4.0 last year

Comments: I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.

Pros:

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Cons:

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

Cybele
Human Resource Manager in US
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The best tool for order and inventory management

5.0 last month New

Comments: The experience is great. My work has been so easy and perfect.

Pros:

Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier.

Cons:

So far, i have not encountered any issues in this great software.

Gregory
Pressident in US
Furniture, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Shopify users, beware of Zoho!

1.0 3 years ago

Comments: Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Pros:

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Cons:

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Zakhar
Zakhar
Manager in US
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Good and inexpensive alternative for inventory management

4.0 3 months ago

Pros:

Zoho made it easy to switch from a different system. Setup was not the smoothest but I can't say it was too painful. It does the job and for the price I think it's a good option.

Cons:

I would like a few things added to Zoho going forward. - Being able to see COGS for various inventory adjustments and sales. Currently, we have to integrate with Zoho Books to see those but it would be great to have that option built in. - Average historical cost per product for all products. Currently, we can only see the average cost of products in stock only.