What Is Zoho Inventory?

Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, you can now optimize your inventory and order management, right from purchase to packing, to payments.

Who Uses Zoho Inventory?

e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.

Zoho Inventory Software - Best-sellers at a glance
Zoho Inventory Software - Organize your variants
Zoho Inventory Software - Manage contacts
Zoho Inventory Software - Better Shipping Options
Zoho Inventory Software - Mobile App

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Reviews of Zoho Inventory

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
Software Engineer in US
Verified LinkedIn User
Semiconductors, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Robust inventory management tool

5.0 8 months ago

Comments: Provides a wide variety of functions to optimally manage inventory tracking.

Pros:

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Cons:

It was a bit complicated to finalize the integration with some third party platforms.

Sancharini S
Sancharini S
Admin Executive in India
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

Practical, economical option for Inventory Management

5.0 2 years ago

Comments: Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !

Pros:

Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Cons:

Can be more economical due to scale of zoho, they could pass some more discount to clients.

Shanchhith Singh
Student in India
Research, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho Inventory is a great tool for managing inventory and sales.

4.0 4 weeks ago New

Comments: Zoho Inventory is a great tool for managing and tracking inventory and sales. The features I liked the most were the ability to manage and track inventory across multiple warehouses and the integrated reporting capabilities. However, I didn't like the lack of customization options and the mobile app was a bit clunky.

Pros:

The feature I like the most is the ability to manage inventory across multiple locations. This makes it easier to keep track of what is and isn't selling in different markets. Additionally, I like the ability to customize the reports to show various KPIs, like sales and inventory levels. This allows me to make informed decisions about how to better manage my inventory.

Cons:

The feature I like the least is the mobile app. It can be quite slow, and is not as user friendly as it could be. Additionally, it can be difficult to find things in the app as it is not well organized. However, this is a minor issue as most of the features I use are available on the main web app.

Brett
President in US
Executive Office, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Love the Concept, reality is that its not ready for ecommerce

2.0 4 years ago

Comments: Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.

Pros:

proposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

Cons:

Does not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

Balamurugan
Director in Canada
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Zoho Inventory - good and can improve

4.0 4 months ago

Pros:

Ease of use and easy integration with Zoho commerce

Cons:

There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly