15 years helping Irish businesses
choose better software

What Is EZ Texting?

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going.

Secure trusted numbers.
Build attentive audiences.
Craft effective texts.

Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional channels can be challenging. EZ Texting offers a text marketing solution designed to revolutionize how businesses connect with their audience since text messages are opened and read almost 138% more than email (98% to 18% open rate).

It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts. Start free today.

Who Uses EZ Texting?

Small-to-medium businesses, mid-market, and local franchises.

EZ Texting Software - Your EZ Texting dashboard where you can view recent activity, send a message, check your inbox and much more.
EZ Texting Software - Easily create a send group text in minutes with tools to add personalization, trackable links, images, and more!
EZ Texting Software - Upload your contacts with a .cxv .xls or .xlsx file or copy/paste a list.
EZ Texting Software - Bring your texts to life with a library of 20 million-plus professional images and a dynamic image editor, powered by Shutterstock.
EZ Texting Software - Get delivery confirmations, check on bounce rates, and view opted-outs.

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Reviews of EZ Texting

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.0
Features
4.2
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mark
Mark
Director of Application Development in US
Verified LinkedIn User
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Safety Texting Application

5.0 3 years ago

Comments: Very easy to setup, and sales reached out to me to provide a better plan for me.

Pros:

We use this service to send out mass safety alerts for Job sites. This has become a vital part of our safety culture and was extremely easy to set up. We used the out of the box groups and keywords to build our job site distribution lists.

Cons:

Better logging on all API calls and connections to Power BI

Danny
COO in US
Human Resources, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great contact platform

5.0 6 months ago

Comments: Works as designed. We love it and use it daily.

Pros:

It ties to our employee's DID numbers, which makes it really convenient.

Cons:

Cost is a little expensive. So can be cost prohibitive.

Tiffany
Tiffany
Owner- Social Media Marketing in US
Verified LinkedIn User
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Beware: Your Unused Credits Expire!

3.0 5 years ago

Comments: Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research. The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.

Pros:

It's relatively easy to learn how to use and the customer service chat works very quickly.

Cons:

BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits were, they offered to add the equivalent of $25 back to my account. This is technology- there is no reason why they couldn't just give me back all that I paid for, that was unused, as a one time courtesy. I was on a default setting to keep adding credits to my account when I got to a certain number. Don't get me wrong, I should have read the fine print, but NOBODY wants to pay for something that they don't get to use. If I wanted to do that, I would join a gym.

CallFire Response

5 years ago

Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too! Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed. Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732

Atendi
IT Manager in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A Multipurpose SMS Marketing Software

4.0 4 months ago

Pros:

It comes with the best mass notification features This software supports SMS marketing It makes SMS surveying easy

Cons:

With EZ Texting, all has been smooth and no regrets

CallFire Response

3 months ago

Hello Atendi, Thank you for your review! We're thrilled to hear that EZ Texting has provided you with the best mass texting features and an easy-to-use platform. Please reach out if you have any questions or additional feedback in the future. Thanks again for sharing your review.

Julie
Program Support Clerk in Canada
Government Administration, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

So easy and useful

5.0 4 years ago

Comments: I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.

Pros:

I like that the set up was so fast and easy. I was able to use the service right away and with free credits to try it out before I had to purchase anything. It allowed me time to ensure the service was right for my needs and really see the benefits for the company before making a commitment to it.

Cons:

I think that the thing I like least is that when I send a text that is longer, it shows that it will be sent in two messages. I would like the message to be sent all in one especially when I am sending a link.