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What Is Operations Hub?

Operations Hub allows you to connect HubSpot CRM with the rest of your business apps. It works two-ways and in real-time with contacts, leads, and company data. You'll have a truly connected CRM with dependable and up-to-date data.

Unlike traditional out-of-the-box integrations, it offers custom solutions to connect, clean, and automate customer data. The result is an efficient, aligned, and agile business, an unhindered and strategic ops team, and a friction-free customer experience.

Who Uses Operations Hub?

For ops teams that want to spend less time fighting fires and more time driving strategic business value. Applicable for all businesses who use HubSpot next to other applications to run their business

Operations Hub Software - Sync HubSpot and other applications
Operations Hub Software - Sync contacts based on lifecycle stage
Operations Hub Software - Customize your field mapping

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Reviews of Operations Hub

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.7
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
20%
3
2%
1
0%
Rongen
Rongen
Digital Manager in Brunei
Verified LinkedIn User
Information Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Operations Hub works best for mid-large businesses.

5.0 last year

Comments: Hubspot is a great CRM software. I could say it's almost there but it isn't perfect.

Pros:

The support is great. The platform is intuitive and has a simple UX/UI design. Data management and contact management feature in the CRM is top-notch in the industry.

Cons:

It's quite expensive for statups, there are add-on fees for additional features, but it can be helpful as the company grows from mid-to-large business capacity. There are still a lot of features that aren't available that many users are requesting. Hopefully, their developers will release an upgrade soon.

Daniel
Owner / Director in US
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Alternatives Considered:

Best (only!) Tw0-Way Sync of Contacts between Infusionsoft and Gist (ConvertFox)

5.0 5 years ago

Comments: I've had the best experience with setting up and using PieSync than I've had with literally any other piece of software I've ever used.

Pros:

So easy to set up and sycn as many custom fields between Infusionsoft and Gist as I wanted. Works perfectly! And instantly!

Cons:

It doesn't sync all "Tags" at once (as there could potentially be hundreds or thousdands), but you can sync as many individual ones as you want.

Adela
marketing manager in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use and good support

3.0 6 years ago

Comments: We were able to connect our CRM system with our marketing automation platform

Pros:

Very straightforward to set-up the two-way syncs between platforms and the customer support is very fast and helpful. As it's still fairly new, full integrations aren't built out yet on certain platforms like Base CRM.

Cons:

We're now able to create a two-way integration between our CRM system and our marketing automation platform, integrating two systems that previously weren't able to talk to each other.

HubSpot Response

6 years ago

Hi Adela, Thank you for this perfect review :) Really appreciate your feedback, although I think you accidentally made a mistake with our cons. No problem though because I think this is one of the main reason you're using PieSync so thank you for sharing your insights on how you use your CRM and your marketing automation platform. Thanks, Ewout

Mandy
Director of Marketing in US
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

User friendly for the non-techy people!

5.0 4 years ago

Comments: I was nervous about integrating our CRM system with HubSpot. PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I highly recommend this solution and am so happy we chose it!

Pros:

I was nervous about integrating our CRM system with HubSpot. PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I like being able to see the statistics of everything. I love that everything syncs to our CRM system super quickly.

Cons:

My only issue, and it's not huge, is that there are some fields that don't sync because of the type of field they are. I found a work around but it would be great if for example, a drop down in CRM could map to a drop down field in HubSpot. There is also a little button that sometimes pops on automatically when setting up an integration that will sync the other way around. That has gotten me in to some trouble a couple times but I have to just remember to turn it off. Would be nice if it didn't automatically turn on.

Jesus
Jesus
Marketing Automation Engineer in Colombia
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great tool for outbound

5.0 4 years ago

Comments: I sync all my client's data using this tool, way easier to use than other tools and it saves the trouble of creating a custom tool based on the API, the liberty I have to update any field is great.

Pros:

It is more flexible than any other tool, I can connect any custom field I want.

Cons:

Updating based on lists would be a great addition.