17 years helping Irish businesses
choose better software

What Is UpKeep?

UpKeep's preventive maintenance software is a modern CMMS and asset management solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before. 100% Free Download and Signup.

Who Uses UpKeep?

Manufacturing, Healthcare, Agriculture, Food Processing, Facilities Management, Fleet, Hotels, Oil & Gas, Construction, Distribution, Warehousing, Utilities, Packaging,

Where can UpKeep be deployed?

Cloud-based
On-premise

About the vendor

  • UpKeep Technologies
  • Located in Los Angeles, US
  • Founded in 2014

UpKeep support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, British Virgin Islands, Canada, China and 11 others

Languages

Chinese, English, French, Spanish

UpKeep pricing

Starting Price:

US$20.00/month
  • Yes, has free trial
  • No free version

UpKeep does not have a free version but does offer a free trial. UpKeep paid version starts at US$20.00/month.

Pricing plans get a free trial

About the vendor

  • UpKeep Technologies
  • Located in Los Angeles, US
  • Founded in 2014

UpKeep support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, British Virgin Islands, Canada, China and 11 others

Languages

Chinese, English, French, Spanish

UpKeep videos and images

UpKeep Software - Work Order Management Made Easy: Create, assess, prioritize, and measure all of your maintenance work orders in one place. UpKeep is the easy-to-use, all-in-one solution that simplifies work order management.
UpKeep Software - View Work Order Details: Ensure consistency around work order documentation with immediate access to work order information.
UpKeep Software - Create & Manage Work Orders from Your Phone: Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.
UpKeep Software - Parts & Inventory Management: UpKeep’s inventory management software provides you with powerful insights to better control costs and ensure you have sufficient supply in stock.
UpKeep Software - Analytics: Quickly generate a maintenance report to evaluate work order completion rates, maintenance costs, technician productivity, inventory levels, and more.
View 6 more
UpKeep video
UpKeep Software - Work Order Management Made Easy: Create, assess, prioritize, and measure all of your maintenance work orders in one place. UpKeep is the easy-to-use, all-in-one solution that simplifies work order management.
UpKeep Software - View Work Order Details: Ensure consistency around work order documentation with immediate access to work order information.
UpKeep Software - Create & Manage Work Orders from Your Phone: Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.
UpKeep Software - Parts & Inventory Management: UpKeep’s inventory management software provides you with powerful insights to better control costs and ensure you have sufficient supply in stock.
UpKeep Software - Analytics: Quickly generate a maintenance report to evaluate work order completion rates, maintenance costs, technician productivity, inventory levels, and more.

Features of UpKeep

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Code Enforcement
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Data Visualisation
  • Depreciation Management
  • Dispatch Management
  • Document Management
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Fuel Tracking
  • GPS
  • Historical Reporting
  • IT Asset Management
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Labor Cost Reporting
  • Logbook Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Order Tracking
  • Parts Management
  • Payment Collection in the Field
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process/Workflow Automation
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Quality Control
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-time Scheduling
  • Reminders
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Root Cause Analysis
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Service Request Management
  • Space Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Technician Management
  • Third-Party Integrations
  • User Management
  • Vehicle Information
  • Vendor Management
  • Warehouse Management
  • Warranty Tracking
  • Work Order Management

UpKeep Alternatives

Fiix's cloud-based preventive maintenance software helps plan, track, and optimize maintenance to boost efficiency and asset health. Learn more about Fiix
Seamlessly organise & schedule your Preventative Maintenance tasks to reduce downtime & increase asset lifespan with MEX.
A unique web-based platform that helps you to buy, sell, and manage cash more efficiently and effectively than ever before.
See maintenance tasks, assign work orders, access equipment history, send time cards, and make asset management decisions.
Designed to grow as you grow, Asset Essentials is the go-to for centralized and digitized facility asset data - for all to access.
On-premise or cloud CMMS software for managing maintenance resources, documenting tasks and activities, and tracking performance.
Manage mobile workforces with Synchroteam field service management (FSM) software. Create your free trial in <1 minute. Live support. Learn more about Synchroteam
Reduce data management time to fifteen minutes a day through CMMS, and complete and report tasks on the fly from anywhere!
MicroMain CMMS/EAM software is the most powerful, flexible, & easy-to-use maintenance management software.

Reviews of UpKeep

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Daniel
Daniel
Principal, Commercial Growth Operations Leader in US
Verified LinkedIn User
Human Resources, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

UpKeep keeps track of in-service problems

5.0 last year

Comments: Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.

Pros:

It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.

Cons:

If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.

UpKeep Technologies Response

last year

Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Gabriela
Gabriela
Managing Vice President, Head of Marketing in US
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Server maintenance monitoring is performed thanks to UpKeep

4.0 last year

Comments: It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use.

Pros:

The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.

Cons:

The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.

UpKeep Technologies Response

last year

Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at [email protected]? We're here to assist you every step of the way!

John
Technical Services Supervisor in US
Utilities, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Not Too Happy So Far

2.0 8 months ago

Pros:

If the system worked properly I would be happy with it. unfortunately at this time the system is frustrating to work with.

Cons:

contacted [sensitive content hidden] at customer service in regards to the scrolling issue that i am experiencing. [sensitive content hidden] brought it up @ 3 weeks ago at a "Bug" meeting. i have not seen a resolution and have not recived an update. i did ge a temporary work around that is not that great for me. also non of the techs can get the book mark feature to work at all.

Verified Reviewer
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Not To Good.... Not To Bad In A Sea Of Competitors

5.0 last year

Comments: It's pretty good experience definitely if you're starting off with your first and/or grown in employees, orders, basically it's like having your own team without a team and without the headache of personalities it should be more of a is stepping stone into how to manage a team and implement what are keys brought because of kid does not offer more than or it's at still great app it's all about just improvements it's not going down or anything only up because They have a really good product that can be built upon I think a lot is just listening to the people who helped him stay in business which is your customers and the people who go out of their way to use their services

Pros:

Having the wherewithal to provide at times a seams unmanufacture/track orders, set up preventative measures was routine on demand schedule of Maintenance and all other headaches that come with the business they're in and just all around you have the management off operations and stuff like that. As well as some pretty fine Analytics data management that is accessible to users who want to improve and become more efficient with your day-to-day work based off statistics in numbers and professional opinions

Cons:

I feel like all maintenance asking always use more interface updates along with overhaul updates more regularly especially for upkeep. Though all the stuff I listed that makes it seem like the user is in full control you're still the lack of being able to do your own reporting which is probably the main issue no poor times I'll just being able to see your job orders it's the little things that are like nothing could be fixed if you actually ask and implemented their most DieHard customers responses and problems.

Elizabeth
Content Producer and Strategist in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Upkeep magical performance.You should try it.

5.0 last year

Comments: We all need Upkeep if we want to scale into new hights of success.I always use it to create work orders and you always get notifications if anything is updated.It makes businesses business work more effective than before.

Pros:

It is the chief hack for maintenance and management.Helps business to work more effective.It is a user friendly software which is easy to use.It gives it's users control and sovereignty.UpKeep is easily accessible anywhere and anytime you need it.

Cons:

No cons about it.It has been impactful to me.

Ilenia
Accounting Officer in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience With UpKeep

5.0 8 months ago

Pros:

The tool makes scheduling easy and it has great mobile access features.

Cons:

No bad experiences with UpKeep. It meets needs.

manju
Director of Maintenance in US
Museums & Institutions, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Comprehensive Solution for Maintenance Management

5.0 5 months ago

Comments: Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure.

Pros:

UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.

Cons:

While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.

Kim
maintenance supervisor in US
Wine & Spirits, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

upkeep Up s and Downs

5.0 6 months ago

Pros:

I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .

Cons:

Sometimes it is very slow and will not allow you to finish the task you are working on.

Karen
Work Process Administrator in US
Education Management, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: SoftwareAdvice

We Want It, But They Won't Help Us!

5.0 7 months ago

Comments: I liked everything about this product when using the free trial. Was very eager to get started. Unfortunately UpKeep could not provide us with references that we could contact about their experiences, been waiting 5 weeks now. I did reach out to about 5 companies noted on their website that supposedly use UpKeep - only 1 responded and they aren't using it anymore.

Pros:

Easy to input information, very easy to use.

Cons:

Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience.

Chris
Site Manager in US
Oil & Energy, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Preventative Maintenance Program

2.0 9 months ago

Comments: The program has the capabilities we are looking for but the numerous technical issues are making it difficult to work with.

Pros:

The program is very intuitive and has the capabilities that we are looking for.

Cons:

We are dealing with a lot of technical issues on a regular basis. The program has not operated without issues since we started using it.

William
deputy managing director in Uganda
Civic & Social Organization, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

develop document together through work orders

5.0 last year

Comments: its has helped to increase productivity and every one's contribution is felt

Pros:

upkeep is so simple to use with a good and friendly user interface. i like the ability to share documents through work orders for inputs from other members

Cons:

the application slows down sometimes mostly when using android phones and especially loading photos

UpKeep Technologies Response

last year

We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

joan
program officer in Uganda
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

document and work orders share with upkeep the best application

5.0 2 years ago

Pros:

i like upkeep when handling work orders among team, since i can get all project team inputs to compile general project report , the CMMS feature also makes militance management systems so easy, i also like the user interface. security is another thing which is good since every user is given password for logging

Cons:

using the application on android phones its very slow and this limits tasks to be accomplished

Agnes
Team leader WPE project in Uganda
Civic & Social Organization, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

upkeep has made work flow processes

5.0 last year

Comments: upkeep has helped to reduce on technicians time spent doing work

Pros:

upkeep has made work flow process in the organization so simple, I like the CMMS feature since it is more efficient in maintenance management. The application is so easy to use and install

Cons:

for inventory management, the application lacks filters to categories assets and inventory

eng irene
project manager in Uganda
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

share work among team with upkeep

5.0 2 years ago

Comments: sharing work orders among the team has helped us to complish task in few minutes

Pros:

upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui

Cons:

sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones

nabasirye
sales representative in Uganda
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

business work flow now made easy with in companies

5.0 2 years ago

Comments: there has been reduction on time spent by technicians f filling work orders for the company and in long run increasing on productivity among team

Pros:

i like the CMMS feature which are so efficient for maintains management and this has simplified work with in the company, i like the software since its so easy to use with a good user interface

Cons:

for new users may get challenges using the application to make work orders or open them and on android its bit slow to open documents

fahd
managing director in Uganda
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

doing work orders on paper work no longer working

5.0 2 years ago

Pros:

using upkeep is easy, with work orders I just take a photo for work to be done and I sent it to technicians without moving from one office to another

Cons:

some times when photos are so much the application is slow in sending them

Godfrey
Se services and producs selling in South Africa
Security & Investigations, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Goddyprojects

5.0 last year

Comments: Very good

Pros:

Was integrating with my business products

Cons:

My future has to improve to grow my business

Verified Reviewer
Verified LinkedIn User
Mining & Metals, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

UpKeep Review

5.0 2 years ago

Comments: Overall, I found the UpKeep platform to be a solid solution for computerized maintenance management. While there were some minor issues, the platform was easy to use and helped me effectively manage my preventive maintenance tasks, calendars, equipment maintenance, and inspection projects. I would definitely recommend UpKeep to other businesses looking to improve their maintenance management.

Pros:

I was impressed by the ease of use and user-friendliness of the UpKeep platform. Setting up my tasks and projects was a breeze, and I appreciated how the features were organized in an intuitive way. The ability to access the platform from my mobile phone was also a significant advantage, allowing me to stay in touch with my field teams and keep track of my projects, no matter where I was.

Cons:

Although the UpKeep platform was easy to use, I found that some features were a bit limited. For example, I would have liked to have the ability to customize some of the report templates more to better fit my company's specific needs. I also encountered minor issues with syncing my tasks across different devices, which could be a bit frustrating.

Dominic
Logistics Officer in Trinidad & Tobago
Package/Freight Delivery, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool for business

5.0 last year

Pros:

Great mobile application with a very user friendly interface. Keeps all work orders organised.

Cons:

Generating reports are very tedious. Pricing is a bit expensive.

UpKeep Technologies Response

last year

Hi Dominic, thank you for your review! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Ritah Mutesi
Executive Director in Uganda
Design, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

work flow order for every manager in any busness can use this

5.0 2 years ago

Pros:

for sure i like the cmms feature which is efficient for management system maintenance and this have eased work flow process in the company, its very easy to use with good interface

Cons:

for now nothing i dislike about the software, its working well for us and we recommend it to others who would wish to use

Sherisaa
Homemaker in US
Animation, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Upkeep and organization

5.0 2 years ago

Comments: Overall, I would recommend this product any day.

Pros:

Very easy to use simple software that helps me keep my business running.

Cons:

A little bit expensive, but well worth the cost it is very easy to use and very simple for clients.

Gerald
Chief Investment Officer in Uganda
Insurance, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good management software for every business

5.0 2 years ago

Pros:

i like the software, its easy to use,it organizes information once they are put in order for effective decision making, i like the order feature for integration with other software

Cons:

it takes alot of time to down load and upload documents and photos which delays some work to be done and in the process some data may be lost

Dawn
Mechanic in US
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Lifesaver

5.0 2 years ago

Pros:

So much better than dealing with all the paperwork

Cons:

After awhile the program stopped working

Verified Reviewer
Verified LinkedIn User
Computer Networking, Self Employed
Used the Software for: 2+ years
Reviewer Source

UpKeep "Better Reviews/Ratings 2022"

5.0 3 years ago

Comments: The overall experience with Upkeep is the support is very excellent.

Pros:

Download Mobile App-excellent work in a mobile phone

Cons:

Price-its a little pricey,maybe in the future lower the price

Matt
Electronics Tech in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Software that works for you.

5.0 4 years ago

Comments: Overall the software is working as it was advertised to us. The nice piece about this software is that it integrates an asset management system with a work order system as well as consumable inventory. We like the preventive side as well. The software can send reminders and reoccurring tickets to jobs that happen on a cycle. The key to a product is how well things can be tracked and searched for later on. The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset. That will help with building a budget for replacements and accurate reports. Its nice that we can integrate maintenance and IT together as well as inventory into one platform.

Pros:

We transitioned from another work order software. We shopped for a solid work order software that would meet our needs. We were very specific as to what we wanted, since we out grew our old software. We wanted a product that would automate our day to day jobs as well as keep track of our assets. This software is very easy to use and you can customize it to fit your specific needs. We like that pictures can be added to the job ticket. It is also nice to assign work orders to "teams" rather than individually assigning tickets to specific people then back again. Everyone in the team can update and apply their time to the ticket. The upkeep app is also very handy when out in the field.

Cons:

The integration to our district was pretty smooth, however we did a lot of planning to make this as seamless as possible. I don't have anything negative to say about the software, things that the software cannot do have work arounds. At the end of the day, everything works, that is all that matters. As time goes on more maybe there will be something that needs improved, however customer support is very helpful and I'm sure they will solve the issues that may arise.