18 years helping Irish businesses
choose better software
WellnessLiving
What Is WellnessLiving?
WellnessLiving’s all-in-one business management software for boutique fitness studios equips you with the tools, support, & resources needed to manage & grow your business. Offering flexible settings and dynamic tools like online booking, automated marketing, rewards, website widgets, advanced reporting, mobile apps, and client & staff management, all on one convenient platform, to streamline business operations.
It’s the only software you need to attract, convert, & retain more clients.
Who Uses WellnessLiving?
Designed for class, event, membership, or appointment-based businesses looking for a reliable platform to manage and grow the business and take client experience to the next level.
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Reviews of WellnessLiving
a cut above the rest
Comments:
We made the switch from using Mond Body for 5 years to Wellness Living 7 years ago and have never looked back. As our business has grown so has WL. We have a large number of offerings from Yoga, Pilates & Fitness classes on weekly direct debit, to national and international retreats and Yoga & Pilates Teacher Trainings. I love how WL seamlessly integrates with Mailchimp and zoom and our website. Having our own branded App (that doesn't cost an arm and a leg) sets us above our competitors and makes it easy for our clients to book in for classes and events.
Glad we made the jump across 7 years ago and won't be going anywhere.
Pros:
I love how WL seamlessly integrates with Mailchimp and zoom and our website. Having our own branded App (that doesn't cost an arm and a leg) sets us above our competitors and makes it easy for our clients to book in for classes and events. Glad we made the jump across 7 years ago and won't be going anywhere.
Cons:
Sometimes it can take a few hours or next day before someone responds to an email enquiry because of the time difference here in Australia.
WellnessLiving Systems Response
2 months ago
Hi Lainie, we would like to thank you for your fantastic review and for being such a loyal WellnessLiving user for seven years! We are always happy to hear how much clients like you love using the platform and that it’s grown alongside your business. It’s amazing to see how we have supported your diverse offerings, from yoga, Pilates, and fitness classes to international retreats and teacher training programs. We’re delighted that features like seamless integration with Mailchimp, Zoom, and your website, as well as the affordability of your branded app, have given your business a competitive edge. It’s so rewarding to know that WellnessLiving plays a part in your success and ease of client management. We’re constantly working to improve global accessibility for faster reach and effective resolution. Thank you for your trust and partnership over the years. We’re honored to support your journey! Best regards, Benjamin K.
Wellnessliving is top notch!
Comments: We previously used Mindbody for our booking platform. There's no comparison when it comes to tech support as well as all the other helpful features. Follow. up emails and resources to access if needed.
Pros:
The customer service is top notch! You always get a live person when you call tech support and if you have to leave a message someone actually calls you back.
Cons:
I honestly can't think of anything at the moment
WellnessLiving Systems Response
last month
Hi Meg, thank you so much for sharing your experience! We’re thrilled to hear that WL has been a great fit for you. Our team works hard to ensure that our customer service stands out, and it’s wonderful to know that it’s making a positive impact for you. If you ever need anything else, don’t hesitate to reach out to us at [email protected]. We’re always here to help! Thanks again for choosing WellnessLiving! Best regards, Benjamin K.
There is better software than this!
Comments: 5/10. Was not the best support I’d have hoped to receive as they take days to respond.
Pros:
They have a staff app that works well for our coaches to check people in and out and purchase things.
Cons:
It looks like a kids crayon coloring book. The UI is awful. It’s clunky and not easy to set up things. POS system is bad bad. You have to open so many tabs.
WellnessLiving Systems Response
2 months ago
Hi Samantha, thank you for sharing your feedback with us. We sincerely apologize for the frustrations you’ve experienced with our platform. We take every customer feedback utmost seriousness. We are really sorry that the UI and POS system did not meet your expectations, and we truly appreciate you bringing this to our attention. Your comments are valuable, and we’re continuously working to improve the user experience. Providing timely assistance is a priority for us, and we’re actively working on improving our support availability to better serve you in the future. A senior member of our Customer Excellence team will be reaching out to provide additional support and ensure your concerns are addressed effectively. Your insights are invaluable, and we’re committed to improving your experience with WL. Regards, Benjamin K.
Great platform!
Comments: I've been really happy with Wellness Living as a whole!
Pros:
Wellness Living has been such a great change from my last CRM platform. It is SO much more user friendly and has an intuitive design to allow teaching your staff how to use it so easy. I love the text options and the white label app too. The app has taken my business to the next level for sure! :)
Cons:
I want my clients to easily see their attendance history so they can push themselves to reach new milestones at the studio. I want emails to clients to reflect my hex colors and to offer cool layouts.
WellnessLiving Systems Response
2 months ago
Hi Nicole, thank you for your wonderful review! We’re excited to hear that WellnessLiving has been a great fit for your business and that the user-friendly design and white-label app have made such a positive impact. We’re also glad the text options have been helpful! We appreciate your feedback on client attendance history and email customization. Your suggestions are very helpful as we continue to enhance our platform. We’re always looking for ways to improve the experience and will consider these features for future updates. If you ever need further assistance or have more ideas to share, feel free to reach out to us at [email protected]. We're here to support you! Best regards, Benjamin K.
Way better than our last CRM
Comments: Overall its a huge improvement for our team!
Pros:
I am a fan of Wellness Living compared to our last CRM. I appreciate the quick improvements that are made when enough people make a suggestion.
Cons:
I do feel like the reports that are available can be a little limiting at times for pulling specific metrics. I also wish it had more official invoicing capabilities. Some client types we work with get funding from government programs and require official invoices that we have to go outside of the system for. Other than that we love it
WellnessLiving Systems Response
4 days ago
Hi Cameron, thank you for your great review! We're so glad to hear that WellnessLiving has been a huge improvement for your team and that you appreciate our commitment to continuous improvements based on customer feedback. Your experience is exactly what we strive for helping businesses run smoothly with a system that evolves to meet their needs. We appreciate your feedback on reporting and invoicing. We understand the importance of having more robust invoicing capabilities, especially for businesses that work with government-funded clients. While we offer various reporting tools, we recognize that every business has unique requirements, and we’ll be sure to share your insights with our development team for future enhancements. It's fantastic to hear that you love the system overall! If you ever need assistance or have more suggestions, our 24/7 support team is always here and reachable at [email protected]. Best regards, Benjamin K.
