iSpring Learn

iSpring learn is a great solution for online learning.

Comments: The system underpins my private education business and has been a major driver for success.

Pros:

Integration with PowerPoint Clean, easy to use interface User self registration Payments system for selling courses.

Cons:

There is not a lot to dislike. It does everything I need. If I had to be very picky I would to be able to alert users to new Courses or to make announcements more easily. At present you can add comments to courses and learning paths, or send individual messages, but this does not alert a user who is not logged in. I can export e-mail addresses and send a mailshot, but this is a bit cumbersome. This is a very minor issue.

Worth The Money!

Comments: I worked closely with our sales person to complete the purchase and get everything set up. It was a very simple and quick process.

Pros:

We searched for 2 years for the perfect software. We landed on iSpring due to the cost and features available for a corporate training environment. This has helped up become more remote, especially in a world with COVID. We have been able to track training and identify areas of improvement and even get more departments on board with the training process. I also love the iSpring takes ideas for improvements.

Cons:

Most features are easy to use, but some of the reporting options do not provide the information needed, so we have to build workarounds in to get what we need.

First year subscription with iSpring Learn

Comments: The overall experience from administering and using the platform is very positive. It's very comprehensive, user-friendly and intuitive.

Pros:

Very intuitive and user-friendly platform that makes creating, organizing and tracking of educational content very easy. Big plus is that learners can access training materials anytime, anywhere, allowing for self-paced learning that fits individual schedules. Great customer support. Fast and attentive response to all opened cases.

Cons:

Offered integration with BambooHR does not work as expected which lead to manual user import and harder user management. Although the customer support is great, it would be very helpful to have deeper engagement during the implementation phase through clear implementation plan.

Good for a single company (in-house) use but poor for managing client or partner training

Pros:

Ability to have multiple Learning Paths that collate separate courses, and to track users' progress through those Learning Paths.

Cons:

New functionality has only been added piecemeal, presumably where a client has paid for a new feature to match their specific requirements. The new functions then aren't applied across the whole system (since the client didn't pay for that work). The result is a "swiss cheese" of a product, with huge holes. For example, the API doesn't allow you to retrieve attributes that were added in new functionality. The API itself allows you to set and retrieve (limited parts of) individual records, but doesn't let you get access to reports programatically. SSO is all-or-nothing - you have to have the same SSO for all Organizations, which sucks if you're using the same course material in-house as well as externally. And SSO doesn't support the latest standards. Discussion forums are similarly only open to all and can't be limited to Organizations. Presumably both SSO and Discussions were added before some client paid for multiple Organizations to be added. On top of all that, iSpring is actually more expensive than other better multi-org solutions such as TalentLMS.

Great product and excellent customer service

Comments: Overall, I have been very pleased with iSpring Learn. The employees and customer support have been responsive and incredibly helpful. I love that I can Google a question and generally can find the answer within seconds. The design technology keeps getting better and better. Thanks to all of the staff for making this a great experience!

Pros:

I am new to my role and to iSpring, and I have found their online resources, customer support, and training webinars to be exceptional! I have been able to get all of my questions answered and have easily self-taught myself how to use the different programs that come with the iSpring Max subscription. I especially like the ease of adding voiceovers and narration to our training content for accessibility.

Cons:

Our learning paths are set up in a way that I often need to add a single course to multiples folders for learners to find and self enroll. Perhaps there is a way, but I'm not sure how. I have to upload the course separately to each folder for self enrollment. I wish I could select multiple ones at once. I also am hoping for narration capabilities with the microlearning iSpring Cloud/Page services in the near future.