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What Is Keeper Security?

Keeper’s easy-to-use cybersecurity platform is built with zero-trust and zero-knowledge security to protect every user on every device. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password management, secrets management, privileged access, secure remote access and encrypted messaging. Protect what matters at KeeperSecurity.com.

Who Uses Keeper Security?

We have clients from SMB to enterprise. We serve to protect a company's digital assets by enforcing strong password security, whether that is the IT team or all employees across the company.

Keeper Security Software - Enterprise Security
Keeper Security Software - Dark Web Monitoring
Keeper Security Software - Autofill Passwords
Keeper Security Software - Increase Organization
Keeper Security Software - Secure Sharing

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Reviews of Keeper Security

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.5
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Wojciech
Wojciech
Owner in Poland
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great value

5.0 6 months ago

Pros:

A huge security benefit, which we didn't see at the competitor we used before - upon login the 2FA code is asked first, before the password. So brute force attacks are completely useless that way.

Cons:

There are some quirks, but they are not critical. Just inconveniences - for example the Android app doesn't match passwords by subdomain (just by main domain), which works in the desktop browser extension. So for projects/clients that have a lot of apps/tools on the same domain, but different subdomains, the filling function becomes useless.

Daniel
CISO in US
Financial Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Most Valuable Password Manager + PAM

5.0 7 months ago

Comments: By combining password management and privileged account management, we are now able to have our IT groups not errantly stored privileged accounts in their personal password vaults. We also leveraged the connection manager and are finally getting away from old school "jump boxes"

Pros:

Keeper's password manager and browser plug-in was favored by our end user pilot test group and by IT as easy to use. Admins loved the policy control and integration with Okta for SSO and MFA. We believe combining password management and privileged account managed into a single user interface removed a significant barrier to adoption. Previous PAM solution was a separate tool. Cost of Keeper was mid-tier compared to other popular choices, but they were willing to negotiate to win the business.

Cons:

Windows service account and scheduled task discovery is a missing piece of PAM we hope to see in the future. Compliance Manager features should be included in the product without having the pay extra.

Imad
Assistant Director of IT in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Must have if you value your data security

5.0 2 months ago

Comments: I use Keeper both in my business and personal on a daily basis, and I use it to also to MFA most of my sites that requires it.

Pros:

1- Cloud based availability. 2- Availability on all browsers. 3- Mobile device application 4- Supports Multi Factor authenticators.

Cons:

1- Our users struggle with learning it and using it. 2- A lot of the sites programming sometimes prevent the extension from working

James
COO in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Not Suitable for Business Use

1.0 5 years ago

Comments: Even though we pay for the "business" level of this software, their support is terrible. Their online chat support is only available for consumer, not for enterprise. There's no phone number for business support. All you can do is fill out a contact form on their support website, and they are extremely slow to respond. When I pushed for a phone number from the "consumer" support person in online chat, they did finally give me a number, but it went straight to voicemail. They eventually called me back and tried to blame me for the problem. They said that if you don't set up your folders from the beginning with "default permissions" then there's nothing you can do afterwards to fix the problem. I explained that when a product advertises itself as "enterprise" grade, they have to understand that (1) employees come and go rapidly; and (2) admins must have full authority to edit permissions on any record within the organization, especially those created by previous admins or employees. If any of your employees stores a record as "Read Only" then not even an admin can change this. If that employee leaves the company there's no way for you to ever change the records that the employee created. The Keeper support person made it seem as if this is a perfectly normal and logical way to do things, and tried to blame me for "not setting up the default folder permissions correctly at the beginning". Of course, I wasn't the one who set it up originally, that was a previous admin!

Pros:

Allows you to set up teams and roles. Allows you to upload your company logo.

Cons:

This software is not suitable for businesses who have to manage multiple users. Even though the software allows you to create "Shared Folders", the records stored in each folder are still owned by individual users. So, even if you are an administrator and you have admin privileges on a shared folder, you still can't edit records that were saved by other users. If those users go on to leave the company, you will be permanently unable to edit those records. In a large company, people come and go, so you could end up with hundreds of "orphaned" records that you are unable to manage.

Lauren
Office Manager in US
Computer & Network Security, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Intuitive and Useful Password Manager

5.0 4 months ago

Comments: I think Keeper is very intuitive, easy to use, and keeps all of our passwords for our company and our clients secure.

Pros:

I appreciate that it has its own password generator in the program, in the screen when you edit the information for a website. I used to have to go to a new website to get a new password.

Cons:

It may be my admin needs to fix an issue, but it can be annoying to have the prompt to fill in my password on every website when its not needed anymore. I can probably fix it myself.