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SAP SuccessFactors HXM Suite

SAP SuccessFactors HXM Suite

What Is SAP SuccessFactors HXM Suite?

SAP SuccessFactors solutions are changing work for good – strengthening the connection between HR and business operations to help organizations create a sustainable workforce and profitable business. By spanning core HR/payroll, talent management, HR analytics/workforce planning, and individualized employee experiences, SAP SuccessFactors Human Experience Management (HXM) suite helps both employees and companies be their best.

Who Uses SAP SuccessFactors HXM Suite?

Ideal for companies with 500+ employees, SuccessFactors is built around employee experiences to help businesses manage core HR, payroll, recruiting, learning, workforce planning, and more.

SAP SuccessFactors HXM Suite Software - Be able to provide informal and collaborative learning through SAP SuccessFactors Learning
SAP SuccessFactors HXM Suite Software - A modern LMS experience puts innovative learning opportunities at the center of your business operations and goals.
SAP SuccessFactors HXM Suite Software - Learning dashboard and metrics in SAP SuccessFactors Learning.
SAP SuccessFactors HXM Suite Software - SAP SuccessFactors Opportunity Marketplace.
SAP SuccessFactors HXM Suite Software - Information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

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SAP SuccessFactors HXM Suite

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Reviews of SAP SuccessFactors HXM Suite

Average score

Overall
4.0
Ease of Use
3.8
Customer Service
3.7
Features
4.0
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ravikumar
Ravikumar
Head IT in India
Verified LinkedIn User
Consumer Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Successfactor Review

5.0 2 years ago

Comments: We are very happy with this suite and using it from last 2 years. Have done multiple integrations and customisation satisfactorily

Pros:

I like the complete end to end visibility of Employee details and canditates tracking with lots of workflows built into the system

Cons:

Cost is the major factor as it impacts on the decision making process

Maarten
Ehs officer in Netherlands
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Maintain trainings and ensure qualified employees

5.0 2 years ago

Pros:

Tracking uneasy without using paper folders and signatures.

Cons:

I really do not have any cons. The software suits out needs.

Przemysław
Lead IT Administrator in Poland
Information Technology & Services, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Not the best tool

3.0 10 months ago

Pros:

Implementation, many features, for big teams.

Cons:

It's complicated to use, not the best UI/UX.

Verified Reviewer
Verified LinkedIn User
Education Management, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best HRM tool in the software market.

5.0 2 years ago

Comments: It has been an excellent experience using this software and highly recommend this for HR management.

Pros:

SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage their profiles and then termination is done on the same tool.

Cons:

SAP SuccessFactors HXM Suite needs certain improvements such as position based permissions, which is currently limited to role based permissions.

Jhon
Developer in Colombia
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

The best software for HR professionals

4.0 3 years ago

Comments: My experience was very good, it is just what I received and I cannot complain, I would like it to be better but with the advancement of technologies this may change, those changes I would like to see and allow me to automate everything.

Pros:

The ease of use and its interface is very simple for those who have or not experience with the software

Cons:

I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be ideal to be able to connect all this with automated learning

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Valuable tool with continuous feedback being at the heart of it's many capabilities

4.0 12 months ago

Comments: Overall it's been a pleasurable experience and the SF Suite has added value to our organization.

Pros:

The most satisfying aspects of the Success Factors suite is the wide-range of capabilities, the focus on enhancing employee engagement, and the ability to provide and track continuous feedback across its talent management and performance evaluation functions.

Cons:

It's cumbersome to customize and deploy- many smaller organizations may need to hire an implementation partner as a result. Additionally, it's mobile version leaves a lot to be desired.

Verified Reviewer
Verified LinkedIn User
Wholesale, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Too Complicated if you do not need an Enterprise Solution

4.0 last year

Pros:

It is a solid HCM System if you are a company with subsidiaries and need to connect them all and intend to utilize it as such.

Cons:

The system’s implementation, cost, and overall ease of use leave much to be desired, not to mention the customer service. The cost is particularly exorbitant, making it a poor choice unless you intend to use it as a comprehensive ERP system to connect subsidiaries. Its design is somewhat outdated, functioning more like a relationship database. Upgrades are a slow process, taking years to complete, while other HCM products are rapidly introducing new features to keep pace with technological advancements. Building out this system is a time-consuming process, and by the time it’s ready, newer options have already hit the market. It then takes additional years to integrate these new features. Considering the high implementation and ongoing costs, it would be more prudent to opt for other HCM systems. These alternatives offer similar modules that function effectively, but at a fraction of the cost.

Ashok
Functional Analyst in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

All you Need as Employee is Here

5.0 last year

Pros:

It helps to manage All Employee information safely.Easy to access and submit their concerns like applying leaves, payroll management, Searching for internal job can be done by themselves.Time Sheet Management is good, In that more options available so that we can mention easily.Available in system and Mobile which is super good.

Cons:

HR policy tab should be pre designed, so that employee get everything clearly.

Khaled
Cnc manufacturing manager in Egypt
Packaging & Containers, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use ,clear ,transparent ,Reduced the documentary cycle

4.0 2 years ago

Comments: it is Easy to use ,clear ,transparent ,Reduced the documentary cycle

Pros:

It enables you to accomplish whatever you want from vacations, iyou can make evearything you need from comapnies colliges while you in place

Cons:

performers evaluation is complicated process and take long prosudres and not all labours can treat it so company cancel this process

Anthony
Talent Acquisition Recruiter in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Reviewing Success factors

4.0 8 months ago

Pros:

I liked it has many categories to choose and measure employees

Cons:

There are other vendors that have more ease of use.

Pranav
Quality Assurance Executive in India
Pharmaceuticals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Success factors builds healthy environment to work

5.0 2 years ago

Comments: Excellent software to implement & use in any type of industry as it manages multiple things in single software.

Pros:

It's ease of use and mobile accessibility are the most important factors about this software, which I liked the most. It's provides one click access to payrolls,income tax , attendance, training related information.

Cons:

Sometimes it takes very much time to respond to sudden commands , which makes process bit slower.

Geetika
Sales & Marketing Manager in India
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Review for SAP SuccessFactors HXM Suite

5.0 2 years ago

Pros:

One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.

Cons:

I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.

Priyanka
Sr. associate in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent product

5.0 2 years ago

Comments: Excellent experience… ease to use it is very smooth

Pros:

Accessibility and user friendliness.. UI is amazing

Cons:

Nothing much that I have which I don’tLike

Tomasz
Industry Engneer in Poland
Mechanical or Industrial Engineering, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Delaval user

5.0 2 years ago

Pros:

Easy to use and simple. Android application also works fine.

Cons:

I don't get notifications in my application if, for example, my vacation request is accepted.

Verified Reviewer
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy way to review performance in big teams

4.0 3 years ago

Pros:

It´s great for perfomance review, allows to track objectives and the progress of each of them, at the end of the year your team members reviews themselves and you review them too, so you can easily and objectively have a full year review to share with them

Cons:

The look and feel is kind of old and you have a lot of full page loads when modern software can update part of the content you´re looking

Amy
Amy
Team Lead in US
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Adequate ATS Tool

4.0 5 years ago

Comments: The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.

Pros:

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Cons:

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Cindy
Recruiter in US
Food & Beverages, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Good ATS

4.0 2 years ago

Pros:

Nice to have SAP integration for this particular industry

Cons:

Could use better user experience design

Verified Reviewer
Verified LinkedIn User
Medical Devices, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Horrible UX, hight cost and lacking features (Recruiting module)

1.0 7 years ago

Pros:

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

Cons:

- Crap UX: Means many clicks = drags down productivity - Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above - No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings. - This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost. - No built in surveys. For instance if you want to check your candidate experience and such. The list goes on but you get the picture.

Chirag
CITO in US
Insurance, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

SuccessFactors has opportunities to improve

2.0 4 years ago

Comments: We had a poor experience with SuccessFactors. I had a similar experience in a past position. So, this poor experience was a repeat. Performance management module required more effort from administrators and managers to set up, write reviews, deliver to staff etc. Support really liked gamification and we didn't create enough about gamification. We cared about giving the right feedback to staff so they can grow and prosper. It appeared that SuccessFactors was competing with Facebook while we wanted it to compete with Gallup. Support and billing from their side needs to improve. When exiting SuccessFactors, we weren't treated well. SAP is in a great position to focus on changing people's emotions about SuccessFactors. I can totally see its potentials. SAP needs to take a different approach with the product and support.

Pros:

The best feature of SuccessFactors was that it was a operationally stable, cloud-native software when competitors were finding their footings with SaaS model and ensuring high availability. SuccessFactors had figured the technology out sooner than competition and our team didn't have to worry about hosting.

Cons:

Modules in SuccessFactors appeared to be scattered and cobbled together inefficiently. It appeared that employee data got copied over to payroll module. Performance data was copied from one year to another. It just seemed like a trailer/mobile home put piecemeal'ed together using plastic, wood, metal, soil and broken wheels from trucks and motorcycles were put underneath the trailer/mobile home, but the paint looked uniform and hid these inefficiencies. SAP has a great opportunity to turn this around since their foundational infrastructure is solid.

Verified Reviewer
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Complicated GUI Design

4.0 5 years ago

Comments: Success Factors Learning has a complicated graphical user interface and sometimes it's so hard to use. I couldn't find some options easily (especially when I try to filter some kind of trainings) and spends my time. It's design should be changed to make more eye-pleasing.

Pros:

ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub

Cons:

Graphical user interface is so complicated. It's hard to use. It should be designed more user-friendly.

Verified Reviewer
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Development Idea Is Successfully But User Interface Should Be Developed.

3.0 6 years ago

Comments: When you use it for application to one position in a company, you can easily upload your resume, organize it quickly and apply. However some of the modules are not successful enough. i.e. scorecard definition and review screens don't provide a summary that you can see all items together and manage all of them with a check box. In that screen you should click item by item and update all of them manually. Only user interface needs to be updated to increase customer satisfaction.

Pros:

All career items (learning / carrier / scorecard etc.) can be connected to each other.

Cons:

User interface should be developed. It doesn't allow to user to check everything quickly.

Eduardo
Eduardo
Corporate Procurement in Mexico
Verified LinkedIn User
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great HR software and for salaries & benefits

4.0 5 years ago

Comments: The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

Pros:

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Cons:

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Verified Reviewer
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Old Fashioned HCM Program

3.0 5 years ago

Comments: It does the job but it does not please you when using it. Also, it does not allow you to create your custom views, custom reports etc.

Pros:

Team status reports are really useful. Vacation plan reports, office hour reports, salary reports and salary change reports.

Cons:

User interface is very old fashioned and navigation within program to find correct functions and features are really hard.

Verified Reviewer
Verified LinkedIn User
Capital Markets, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

SAP SuccessFactors HCM - Best cloudbased HCM

5.0 5 years ago

Comments: Talent Management
Payroll
onboarding
performance reviews

Pros:

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

Cons:

The only problem with this is only that this is slightly high in subscription cost.

Inayat
Executive-HR in India
Hospitality
Used the Software for: 1+ year
Reviewer Source

Executive-HR

5.0 9 years ago

Comments: Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, moral and motivation, culture and attitude development, performance appraisal and quality management issues)
? Ensuring compliance of SOPs and company policies.
? Responsible to introduce new HR initiatives viz. linking pay to performance, reward and recognition policy etc.
? Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to Management.
? Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team.
? Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care.
? Develop and Maintain healthy relation with Govt. and Non Govt. Organizations for better and fast functioning of organization.
? Plan for employee's performance appraisal; develop tools for appraisal, job evaluation and development.
? Be a point of contact for all Line Manager/Candidate Queries.
? Maintaining the entire MIS of the employees engaged at resort