Planio

Planio

by Planio

Who Uses Planio?

Technical teams use Planio for agile project management, issue and bug tracking, customer help desk, collaborative file sharing, and repository hosting.

What Is Planio?

Planio is the #1 choice in Project Management Software for more than 1,500 companies worldwide. Award-winning and consistently rated 5 stars for its ease of use and customer support, Planio will help your team ship projects consistently on time and on budget. Super-charge your productivity and keep everyone in the loop with Planio!

Planio Details

Planio

http://www.plan.io

Founded 2010

Planio Pricing Overview

Planio has a free version and offers a free trial. Planio paid version starts at US$25.00/month.

Starting Price

US$25.00/month

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Documentation

Support

Business Hours

Online

Planio Features

Agile Project Management Tools
Backlog Management
Gantt/Timeline View
Kanban Board
Negative Feedback Management
Prioritisation
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management
Audit Trail
Backlog Management
Collaboration
Task Management
Ticket Management
Workflow Management
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Offline Access
Optical Character Recognition
Version Control
Access Controls/Permissions
Audit Trail
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
Messaging
Real Time Synchronisation
Search/Filter
Workflow Management
Audit Trail
Backup and Recovery
Conflict Detection
Real Time Synchronisation
Remote Synchronisation
Synchronisation Scheduling
Two-Way Synchronisation
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base Management
Project Management
Recurring Issues
Task Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Access Controls/Permissions
Bug Tracking
Build Automation
Change Management
Code Review
Collaboration
Continuous Integration
Repository Management
Version Control

Planio Reviews

Showing 5 of 20 reviews

Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.8/5
Features
4.2/5
Value for Money
4.6/5
Daniel P.
Consultor ADF
Computer Software, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/1/2019

"Useful tool for project management."

Comments: The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.

Pros: It is an innovative application that has an intrinsic project management under an agile methodology.
This allows creating sections, timelines, letters, labels, time for each activity, incorporation of members to the work team, monitoring of activities, recording of hours worked.
It is a tool that has helped us a lot in the company, I always highlight its potential for the most precise planning of each reality in the provision of technological services.

Cons: Care must be taken when creating schedules, letters, tasks or tickets for any team member.
It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line.
They have notifications by email, but they do it in excess.

  • Reviewer Source 
  • Reviewed on 12/1/2019
Bob A.
CEO
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    4/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 28/7/2015

"Overall very positive. "

Comments: The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable. If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client. As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]". However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.

Vendor Response

by Planio on 4/8/2015

Hi Bob,

Thank you very much for your valuable feedback. It is highly appreciated.

Regarding our email update functionality, I completely agree with you that email is not a safe medium to transmit sensitive data. That's why we introduced OpenPGP encryption for all email notifications a while back. You can read my blog post about it here:

http://plan.io/blog/post/90456288938/closing-the-email-encryption-loophole-with

Unfortunately, setting up email encryption is still trickier than we wish it would be, depending on the email client you are using. However, we consider offering email notification encryption via OpenPGP to be the best of the options currently available to service providers like us.

I will forward your feedback regarding the removal of certain information from the notification emails to our product team, though.

Thanks again, please don't hesitate to get back to me at any time with any questions or feedback.

~ Jan Schulz-Hofen, Managing Director

  • Reviewer Source 
  • Reviewed on 28/7/2015
Filippo S.
Senior Web Analyst
Internet, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 27/12/2016
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 27/12/2016
Matthew P.
Consultant
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 11/9/2015

"Simple, Powerful, Fast, great customer Service..."

Comments: Was using my own redmine cloud server instance but wanted something more stable and easy to manage for a corporate envioronment. Looked at Planio and another company. Both good, but the Planio UI is a more familiar redmine look and feel. The price plans are good, they actually have a free bronze plan which they don't advertise - good for 1 person operations. The customer service was very good. They were able to pull in my tasks from my old instance into the new instance, overnight. Then I had a couple of questions, and they always answered within a few hours. Note that they are in Germany so a question in the morning (US) might be answered same day, but one in the afternoon not until the next day. Response times seem good, so far anyway. I really like that they give you the repository for free - install tortoise on your clients and you have a managed, versioned, cloud repository in no time. Awesome. Oh, and the agile boards are included as part of their standard plans, which are very useful. All in all, extremely happy. Always liked redmine, but using planio to manage/host that is a no brainer. Have used redmine before in projects large and small, and once people understand what it is, productivity goes through the roof. I would say it doubles effective output. Many people don't understand what it is - they think that servicenow or MSProject or Sharepoint can do the same - and to some degree that's true. But redmine/planio takes all of that to the next level, makes it super easy and configurable, and provides an end to end solution all the way from Senior management right down to day to day team members.

  • Reviewer Source 
  • Reviewed on 11/9/2015
Daniel P.
Consultor ADF
501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 13/6/2018

"Fantastic tool Say "hello" to the agile projects."

Pros: Planio is fast and responds to requests efficiently. I have been using the tool to carry all the processes in an agile way, I can not deny your valuable contribution. Agile projects benefit a lot with these products based on agile operations in scrum.

Cons: The notification of Planio by email is framed in the general standard of notices. I think it is a very powerful tool, but at the moment of notifying, we only assume that it marks the details of the cards and nothing else. They can improve in that aspect.

  • Reviewer Source 
  • Reviewed on 13/6/2018