---
description: Learn more about Collaborate price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Collaborate Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [Collaborate](/software/143681/collaborate)

# Collaborate

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> Customizable case management software for social services teams of 5+ staff. Intakes, services, and funder reports all in one place.
> 
> Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Collaborate?

Human services, victim services, statewide networks, youth programs, substance abuse treatment, health \& wellness, re-entry, housing programs, family centers, \& many more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 38 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Network Ninja
- **Founded**: 1998

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Management
- Billing & Invoicing
- Case Notes
- Client Management
- Document Management
- Forms Management
- Goal Setting/Tracking
- Program Management
- Referral Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Time Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Human Services Software](https://www.capterra.ie/directory/30660/human-services/software)

## Related Categories

- [Human Services Software](https://www.capterra.ie/directory/30660/human-services/software)
- [Social Work Case Management Software](https://www.capterra.ie/directory/31462/social-work-case-management/software)

## Alternatives

1. [CharityTracker](https://www.capterra.ie/software/132388/charitytracker) — 4.5/5 (1059 reviews)
2. [My Junna](https://www.capterra.ie/software/178861/junna-care) — 4.8/5 (39 reviews)
3. [Casebook](https://www.capterra.ie/software/200357/casebook-platform) — 4.2/5 (86 reviews)
4. [Bonterra Apricot](https://www.capterra.ie/software/123342/bonterra-case-management) — 4.2/5 (225 reviews)
5. [Sumac](https://www.capterra.ie/software/144095/sumac) — 4.4/5 (132 reviews)

## Reviews

### "Collaborate" — 5.0/5

> **Nami** | *7 August 2024* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to navigate, and user friendly.
> 
> **Cons**: There wasn't anything specific that I liked least about it.
> 
> Overall it is a data base we use for my work, and I was a tester when it first began being used by our agency. There has been some great updates to make it more tailored to our occupation and data collection we use.

-----

### "Cumbee Center" — 5.0/5

> **Jessica** | *8 September 2024* | Nonprofit Organisation Management | Recommendation rating: 3.0/10
> 
> **Pros**: Collaborate captures a lot of useful data.
> 
> **Cons**: Having to run multiple reports to get data. I’d like to be able to pull 1 report by staff member (or multiple staff members) that tells us the number of clients and services in an identified period. 

The Collaborate calendar doesn’t integrate with Google.
> 
> Great. Need more time and staff capacity to dedicate toward maximizing our Collaborate usage.

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### "Not so great for multiple agencies" — 4.0/5

> **Elizabeth** | *13 November 2024* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: Customizable to specific program needs and parameters.
> 
> **Cons**: Difficult to make reports if there are many items with slight variations in names.
> 
> I think Collaborate is a fine tool. I also believe my organization has way too many different categories for basically the same services.

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### "Great database for clinical and case management records" — 4.0/5

> **Rebecca** | *10 October 2024* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The database layout is user friendly. The reporting features are especially helpful.
> 
> **Cons**: Lack of ability to customize per program.

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### "Easy to use" — 5.0/5

> **Willow** | *19 November 2024* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: Reporting is very customizable for our needs.
> 
> **Cons**: Not necessarily designed for the type of agency we are.
> 
> Positive, easy to use and train staff to use.

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## Links

- [View on Capterra](https://www.capterra.ie/software/143681/collaborate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/143681/Collaborate/> |
| en-AE | <https://www.capterra.ae/software/143681/collaborate> |
| en-AU | <https://www.capterra.com.au/software/143681/collaborate> |
| en-CA | <https://www.capterra.ca/software/143681/collaborate> |
| en-GB | <https://www.capterra.co.uk/software/143681/collaborate> |
| en-IE | <https://www.capterra.ie/software/143681/collaborate> |
| en-IL | <https://www.capterra.co.il/software/143681/collaborate> |
| en-IN | <https://www.capterra.in/software/143681/collaborate> |
| en-NZ | <https://www.capterra.co.nz/software/143681/collaborate> |
| en-SG | <https://www.capterra.com.sg/software/143681/collaborate> |
| en-ZA | <https://www.capterra.co.za/software/143681/collaborate> |

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