Finesse

Comments: I love keeping my call logs in a centralized place but I’d also like to keep the recorded calls in this same program (this is done with another program). I think this is a great start, but could use some more integration with clickable links on websites if the operating system recognized this program as one that can make outgoing phone calls.

Pros: This software shows my call history, time during calls, and current state. It allows me to easily switch states from available to unavailable.

Cons: It does not allow me to click a link to make a call from a site I found on a web site. This would save me time over a week or so by not having to copy and paste each phone number into Finesse, but just click to call, like Google Voice in the Google Chrome browser.

Comments: It is a great product and I recommend it for all businesses

Pros: I love the ability to change your 'status'.

Cons: Sometimes when working from home, uit will kick me off.

Pros: not very much it constantly crashes just a pain

Cons: we need a new system this system is not reliable

Pros: I like that I can add tracking information to assets and add descriptions and costs as well. I think these are the fundamental things needed for asset management

Cons: It can be difficult to use. I spend a lot of time reviewing the help documents and go ogling answers.