Cincom CPQ

As an Enterprise Architect I work with the people who implement Cincom CPQ

Pros:

Two things. It's fully integrated with Microsoft Dynamics 365 and it's agility to deal with any problem that we throw at it. There is always a solution

Cons:

The installation is a bit cumbersome as we only use Azure SQL datadeses. We had to install an SQL server first before we could redirect to the severs that we actually want it to use

CPQ system review 2023

Comments: Took a while to learn, but an awesome product.

Pros:

The vast controls available for user development.

Cons:

The hidden customization that I can't see.

Difficult to use

Comments: We are able to reduce some email. But not much more benefit beyond that.

Pros:

Configurator works well if set up right from the beginning

Cons:

Web-based system has a very slow response rate. The software is very cumbersome and difficult to change.

Very exciting project where you can easily built and personalize your solution

Comments: - Because of the structure of the software now we are managing alone the data entering. In this way we are saving a lot of money in external support
- Same product can manage different companies, languages and countries. With only 2 users as a developer, we can manage 30 salesmen around the world
- We standardized the way to do a quotation for all the salesman in all the countries using the same product
- We reinforced the salesman control using a workflow within the Cincom sales portal converting the sales portal in the only tool of the sales force

Pros:

- Guru is very flexible - Nice interface easy to use in Guru (for both models and applications) for a not IT user - Nice roles builder in the Sales Portal With a small number of customization we realized what we need for our business

Cons:

- No standard interface with Microsoft Dynamics AX - No possibility to fully personalize the Sales portal (maybe depend by our version) - No possibility to enter missing translations for the Sales portal (we are using english, Italian, french, german and Russian)

The system that was launched 9 months ago is now relied upon as a key business process.

Pros:

It is very flexible and can handle many complicated issues. It formalises the Engineer to order process, which enforces discipline and closer working between different business departments. Capturing business information in a database makes it available for analysis to develop market trends, allowing the business to objectively decide on developing its product range.

Cons:

Due to its power, maintenance of the models requires an in depth knowledge of how the models are built. Connectivity between the CRM and rules engine was lacking at the time we took up the system, but this has been improved on the newer releases.

System admin, we are using Acquire Express for our sales and proposal business, Acquire is interface

Pros:

User friendly, and easly customizable (custom fields), possibility to create quotes with no mandatory fields and interface with Guru configurator. Configurator doesn't need particuler IT skill to be maintaned

Cons:

The system don't take in count user status inactive into licenses nr. calculation When a salesman left the company we have to rename the user. Standard Reports are not easilly customizable,

Abundannce of features backed up by ease of use and unmatched global support

Comments: Excellent product and highhly recomended .

Pros:

Huge feature with ease of use. The Guided selling engine uneque of its kind.

Cons:

Be sure you spent time . They are more proactive to catch you .

Ottima soluzione per creazione confezioni e promo vendite

Pros:

Grazie all'adozione di Cincom abbiamo strutturato ed organizzato il processo interno di creazione delle promo vendite ottimizzando gli obiettivi di margine preservando la rotazione dello stock di prodotto in magazzino. L'utilizzo del workflow autorizzativo ha permesso l'interazione fra i diversi reparti e ha velocizzato il tempo di creazione delle confezioni di vendita e ha migliorato il rispetto del margine della vendita a catalogo.

Cons:

La soluzione prevede un piano di licenze nominali e quindi comporta l'acquisto delle stesse per ogni utilizzatore. Andrebbero aggiunti dei piani di licenze concorrenti e\o licenze server in modo da poter allargare l'adozione dello strumento anche solo in consultazione a più utenti possibili.