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What Is Cincom CPQ?

Cincom CPQ is an omnichannel configure-price-quote platform that improves the B2B buying and selling experience by enabling fast, standout custom proposals.

Beginning with intelligent product configuration, Cincom CPQ presents real-time pricing and quoting options with guided recommendations, and delivers accurate proposals on the fly. With expert knowledge built in, salespeople, dealers, and resellers are empowered with the data they need to sell more with less time.

Who Uses Cincom CPQ?

Cincom CPQ is for configured products and services in industrial equipment, specialty vehicles, health/medical devices, electronics, professional services, HVAC, and more.

Cincom CPQ Software - 1
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Reviews of Cincom CPQ

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.1
Features
4.3
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
13%
3
25%
Mauro
IT responsible in Switzerland
Mechanical or Industrial Engineering, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Very exciting project where you can easily built and personalize your solution

5.0 6 years ago

Comments: - Because of the structure of the software now we are managing alone the data entering. In this way we are saving a lot of money in external support
- Same product can manage different companies, languages and countries. With only 2 users as a developer, we can manage 30 salesmen around the world
- We standardized the way to do a quotation for all the salesman in all the countries using the same product
- We reinforced the salesman control using a workflow within the Cincom sales portal converting the sales portal in the only tool of the sales force

Pros:

- Guru is very flexible - Nice interface easy to use in Guru (for both models and applications) for a not IT user - Nice roles builder in the Sales Portal With a small number of customization we realized what we need for our business

Cons:

- No standard interface with Microsoft Dynamics AX - No possibility to fully personalize the Sales portal (maybe depend by our version) - No possibility to enter missing translations for the Sales portal (we are using english, Italian, french, german and Russian)

Graham
Group Configuration Manager in UK
Used the Software for: 1+ year
Reviewer Source

The system that was launched 9 months ago is now relied upon as a key business process.

5.0 6 years ago

Pros:

It is very flexible and can handle many complicated issues. It formalises the Engineer to order process, which enforces discipline and closer working between different business departments. Capturing business information in a database makes it available for analysis to develop market trends, allowing the business to objectively decide on developing its product range.

Cons:

Due to its power, maintenance of the models requires an in depth knowledge of how the models are built. Connectivity between the CRM and rules engine was lacking at the time we took up the system, but this has been improved on the newer releases.

Greg
National Sales Director in US
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Difficult to use

3.0 2 years ago

Comments: We are able to reduce some email. But not much more benefit beyond that.

Pros:

Configurator works well if set up right from the beginning

Cons:

Web-based system has a very slow response rate. The software is very cumbersome and difficult to change.

Peter
Peter
Enterprise Architect in Netherlands
Verified LinkedIn User
, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

As an Enterprise Architect I work with the people who implement Cincom CPQ

4.0 6 years ago

Pros:

Two things. It's fully integrated with Microsoft Dynamics 365 and it's agility to deal with any problem that we throw at it. There is always a solution

Cons:

The installation is a bit cumbersome as we only use Azure SQL datadeses. We had to install an SQL server first before we could redirect to the severs that we actually want it to use

Richard
Senior Analyst in US
Mechanical or Industrial Engineering, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

CPQ system review 2023

5.0 2 years ago

Comments: Took a while to learn, but an awesome product.

Pros:

The vast controls available for user development.

Cons:

The hidden customization that I can't see.