18 years helping Irish businesses
choose better software
Local product
What Is Kennel Booker?
Effortlessly manage your grooming business from anywhere by giving your customers the freedom to book online—streamlining your schedule and filling appointments faster. Set up automated emails and SMS messages for booking confirmations and reminders, ensuring no more missed or forgotten appointments for you or your clients.
Who Uses Kennel Booker?
Dog Kennels and Catteries looking for a complete software solution to manage all aspects of their pet business incl. Customer and Pet records, payment info, receipting & invoicing, among many others!
Where can Kennel Booker be deployed?
About the vendor
- Shanree Solutions
- Located in Dundrum, Ireland
- Founded in 2014
Kennel Booker support
- 24/7 (Live rep)
- Chat
Kennel Booker pricing
Starting Price:
- Yes, has free trial
- No free version
Kennel Booker does not have a free version but does offer a free trial. Kennel Booker paid version starts at US$94.99/month.
Pricing plans get a free trialAbout the vendor
- Shanree Solutions
- Located in Dundrum, Ireland
- Founded in 2014
Kennel Booker support
- 24/7 (Live rep)
- Chat
Kennel Booker videos and images
Features of Kennel Booker
Kennel Booker Alternatives
Reviews of Kennel Booker
KennelBooker was the best thing I did starting up
Comments: I love it. I looked at other booking software and this is the best for the value by far.
Pros:
It is so easy to use, track vaccinations, organize bookings and see my daily to do
Cons:
I would love an app I can send my clients. I would also like to be able to put private clients notes (like if we have had any issues in the past)
Alternatives Considered: PetExec and Gingr
Reasons for Switching to Kennel Booker: Price, functionality, ease of use to
Shanree Solutions Response
6 months ago
Thank you for your wonderful review! We're thrilled to hear that Kennelbooker has been such a helpful tool for your business, making it easy to track vaccinations, organize bookings, and manage your daily tasks. We appreciate your suggestions about having a dedicated app for clients and adding the ability to include private client notes. These are great ideas, and we’ll definitely consider them as we work to improve the software. Thank you for choosing Kennelbooker and for recognizing its value compared to other alternatives. We’re here to support you as your business grows!
Big fan of KB
Comments: We've had an overall great experience.
Pros:
Easy of contacting customer service, for my entire team. I needed software that the team members could troubleshoot so it made my life easier. We like almost everything about Kennel Booker and the things we would change are pretty minimal.
Cons:
I listed most of them on the previous screen. I didn't list one thing that would help tremendously and is probably one of the most stressful parts of my life during Dec/Jan. The subscriptions and the services are very difficult to update pricing for. The subscriptions are tied to Stripe, so I am sure there's not much that can be done about that. I noticed when we updated prices that we had to manually change them in each portal location for each scheduled service.
Shanree Solutions Response
6 months ago
Thank you so much for your detailed review! We’re thrilled to hear that Kennelbooker has been a helpful tool for your team and that our customer service has been a strong point. It's great to know that your entire team can troubleshoot, making management easier for you. We appreciate your feedback regarding subscription pricing updates and the challenges with updating prices through Stripe. We understand how time-consuming that can be, especially during peak periods like December and January. We’ll definitely look into ways we can improve that process to reduce stress and make updates more efficient. Thank you for choosing Kennelbooker, especially for handling multiple locations and integrating with Stripe for subscriptions. We’re committed to making your experience even better as you continue to grow, and we’re here to support you every step of the way!
Lovely and confusing
Comments: Purpose wise, our needs are met. But It would be awesowe to be able to decide what yoy would like on the "first page" så the features we use more often could be easy access...
Pros:
I like the fact that you are aloud to klick on different parts in the program and still manage to get to were you want. there is not just an ONLY WAY of access, but several.
Cons:
The fact that we still have't figured out how two customers that booket the same dates of stay - and get different quantity of days/nights. One had 7 nights and the other one 8 nights... How come? :) And some functions is hidden in text that work like links but with no appearence of that function...
Shanree Solutions Response
6 months ago
We're glad to hear that you appreciate the flexibility of navigating through Kennelbooker and that it meets your needs overall. Regarding the number of day/nights the system lets you charge for an additional day/night if checkout is not before a certain time, eg if the pet is not collected by 5pm an additional nights fee would be added to the booking. Also on set up switching from nightly based bookings to daily based bookings would mean a Mon-Fri booking would be counted as 4 nights or 5 days depending on your preferred pricing. We've already taken some of your suggestions and added them to the system! Thank you for choosing Kennelbooker for its affordability and fit for your business. We’re always here to help if you need further assistance!
Good program
Comments: it has been an ok program to work with. good for the industry
Pros:
good at keeping client information, and online bookings
Cons:
the individual pages get bogged down, when you use the activity portal, we had to create our own airtable to record activity, since we have dogs that stay with us long team. Also, when a client has multiple dogs boarding, it will not separate them out on the boarding calendar, so if the client has 5 dogs, it will show all 5 dogs in 5 different slots on the calendar (this sucks). would love for the activities to have a portal on the daily overview page, so that you could from there input items, but that will only be helpful if you can keep the individual dog pages from bogging down.
Alternatives Considered: DogBizPro
Reasons for Choosing Kennel Booker: we only used 35% of the dog biz capabilities, and for what we needed it wasn't worth the cost.
Reasons for Switching to Kennel Booker: it seemed to be the better option, and has been.
Shanree Solutions Response
6 months ago
Thank you for your detailed review! We're glad to hear that KennelBooker has been a good fit for managing client information and online bookings, and that it seemed like the better option for your business needs. We appreciate your feedback regarding the activity portal and how individual pages can get bogged down. We updated this to add paging for when adding so many activity records, most bookings tend to be 1-2 weeks in duration, in your case they last for months and we hadn't factored this into the design of the activity feature. You can also now quick record feeding and medications from the daily overview screen. Thank you for choosing KennelBooker and for sharing your insights. We're here to help improve your experience and make the system even better for your needs!
Best Bang for your Buck
Pros:
Great customer service -[SENSITIVE CONTENT] and his team are very responsive and take customer feedback into account when making updates! The cost is fantastic, and a lot of features are customizable in the settings, from what individual pet spaces are called (runs, rooms, kennels, etc.) to what invoices and run cards look like. The built in email capabilities are awesome - that alone has saved us so much time.
Cons:
The overall interface can be a little clunky from time to time, and periodically there are system glitches. They’re always solved quickly, but are frustrating nonetheless. Looking at the calendar from one month to the next isn’t possible without changing pages, which makes viewing reservations over those periods a little more challenging.
Alternatives Considered: Revelation Pets and Gingr
Reasons for Choosing Kennel Booker: Our version was being discontinued and we had some frustrations with the software company.
Reasons for Switching to Kennel Booker: Price and responsiveness were the main driving factors.
Shanree Solutions Response
6 months ago
Thank you for your review! We're so glad to hear that you find KennelBooker to be a great value, and we're happy that the customer service and built-in email capabilities have been saving you time and enhancing your experience. Customizability is something we prioritize, so it's great to know that features like invoice and run card customizations are working well for your business. The booking calendar is quite complicated to display, and a lot of information needs to be pulled out of the database to display all of the bookings, in order to make the calendar display quickly we have limited it to show bookings on a month to month basis. We hope to allow for scrolling and automatic loading of data in the future. Thank you for choosing KennelBooker for its price and responsiveness, and for trusting us to help streamline your operations. We're here to support you and continue making the platform even better!
