Kennel Booker

KennelBooker was the best thing I did starting up

Comments: I love it. I looked at other booking software and this is the best for the value by far.

Pros:

It is so easy to use, track vaccinations, organize bookings and see my daily to do

Cons:

I would love an app I can send my clients. I would also like to be able to put private clients notes (like if we have had any issues in the past)

Alternatives Considered: PetExec and Gingr

Reasons for Switching to Kennel Booker: Price, functionality, ease of use to

Big fan of KB

Comments: We've had an overall great experience.

Pros:

Easy of contacting customer service, for my entire team. I needed software that the team members could troubleshoot so it made my life easier. We like almost everything about Kennel Booker and the things we would change are pretty minimal.

Cons:

I listed most of them on the previous screen. I didn't list one thing that would help tremendously and is probably one of the most stressful parts of my life during Dec/Jan. The subscriptions and the services are very difficult to update pricing for. The subscriptions are tied to Stripe, so I am sure there's not much that can be done about that. I noticed when we updated prices that we had to manually change them in each portal location for each scheduled service.

Lovely and confusing

Comments: Purpose wise, our needs are met. But It would be awesowe to be able to decide what yoy would like on the "first page" så the features we use more often could be easy access...

Pros:

I like the fact that you are aloud to klick on different parts in the program and still manage to get to were you want. there is not just an ONLY WAY of access, but several.

Cons:

The fact that we still have't figured out how two customers that booket the same dates of stay - and get different quantity of days/nights. One had 7 nights and the other one 8 nights... How come? :) And some functions is hidden in text that work like links but with no appearence of that function...

Good program

Comments: it has been an ok program to work with. good for the industry

Pros:

good at keeping client information, and online bookings

Cons:

the individual pages get bogged down, when you use the activity portal, we had to create our own airtable to record activity, since we have dogs that stay with us long team. Also, when a client has multiple dogs boarding, it will not separate them out on the boarding calendar, so if the client has 5 dogs, it will show all 5 dogs in 5 different slots on the calendar (this sucks). would love for the activities to have a portal on the daily overview page, so that you could from there input items, but that will only be helpful if you can keep the individual dog pages from bogging down.

Alternatives Considered: DogBizPro

Reasons for Choosing Kennel Booker: we only used 35% of the dog biz capabilities, and for what we needed it wasn't worth the cost.

Reasons for Switching to Kennel Booker: it seemed to be the better option, and has been.

Kennel Booker - Excellent for Daycares & Boarders

Comments: Kennel Booker keeps our business flowing and we can see ahead and optimize our bookings

Pros:

Ease of use, good support, you can see quickly the coming weeks business

Cons:

Subscriptions model only available for daycare. We would like see subscriptions extend to dog walking, grooming and any other services offered