Dropbox Business

Dropbox Business

by Dropbox

Who Uses Dropbox Business?

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

What Is Dropbox Business?

Dropbox Business is a central workspace that helps teams stay organized and keep their work flowing. All your teams content is in one place, making it easy to collaborate and focus on the work that matters. Dropbox Business is trusted by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow.

Dropbox Business Details

Dropbox

https://www.dropbox.com/business

Founded 2007

Dropbox Business Pricing Overview

Dropbox Business has a free version and offers free trial. See additional pricing details for Dropbox Business below.

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Dropbox Business Features

Cloud Storage Software
Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronisation
Encryption
File Sharing
Version Control
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Access Controls/Permissions
Audit Trail
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
Messaging
Real Time Synchronisation
Search/Filter
Workflow Management

Dropbox Business Reviews

Showing 5 of 16,024 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.2/5
Features
4.4/5
Value for Money
4.3/5

Our company relies on Dropbox everyday

Reviewed on 21/8/2018
Brittany V.
VP Sales
Construction, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Works great for our company, keeps us all connected, does what we need it to do. We rely on this heavily everyday.

Pros: We have this app setup on our desktops and iPads. It is a GREAT program to integrate with other programs such as Adobe PDF on my iPad. I rely on this heavily everyday for putting proposals together. It is so incredibly easy to save all of my sales proposals straight onto the dropbox app from my iPad Adobe PDF app which saves me so much time and energy. Our company could not function without Dropbox. All of our files are saved and shared through this software. When we receive purchase orders through the fax, my scheduling team is able to pull my sales proposals that I have put together without needing to ask me for them. The file is easy to move around, I can access this remotely from home which is nice.

Cons: We have had a lot of issues with lagging on our desktops, our IT technician told us that the slowness of our desktops was caused by the dropbox app. I am not sure if this is true or not.. I have also had issues with the dropbox file deleting from my desktop files in my favorites section, so I've had to go find it and drag it back out to my favorites on my mac desktop. The other issue is sometimes the file will get really slow and then not find the files at all, a question mark will pop up and it will say cannot connect to server, I then have to go to the top left of my desktop click on the "Go" tab and then click "Connect to server", and it will finally connect and load the files. I'm not sure if this is a setup issue but we have not had it as bad recently as it used to be..

Dropbox Review by Isaac Fungura

Reviewed on 20/2/2020
Isaac F.
Accountant
Tobacco, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: At one time I travelled to Namibia, lost my laptop in transit, but since I had my files synced, I easily got my files and continued with my work 2000km away from home
I have managed to keep my important files like documents and pictures intact for more than 10 years
I often use Dropbox transfer to send files up to 100GB large with password protection for sensitive data to my colleagues who are not Dropbox users without giving away access to my original document.

Pros: Keeps all data organised and can sync across all your devices - mobile and desktop
Sync allows files to be accessible offline on the synced folder
Allows collaboration of multiple users able to comment on files
Dropbox paper allows writing documents, editing, brainstorming, reviewing and collaborating with anyone with the shared URL.
Also allows user to create to do lists and due dates
You can recover files that have been deleted so there is no risk of permanently losing data through an error
Dropbox keeps track of all changes and versions and you can easily restore prior versions of the file in case you make a mistake. When collaborating with multiple users, Dropbox keeps an audit trail of who has edited a document
Can create file requests - inviting someone to upload or tag you to their file

Cons: Mobile version faces challenges when dealing with big files hence not as flexible as the desktop version
Syncing folders from desktop may end up uploading unnecessary files as long as they are added to that folder
Affected by internet speeds on downloads and uploads which frustrates the user especially on large files

Dropbox primarily does one thing - syncing files, but does it very well.

Reviewed on 20/2/2020
Aaron P.
Owner
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5/5
Ease of Use
3/5
Features & Functionality
2/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Dropbox is dead simple to use, and thus extremely easy to setup for various clients. I use the free version of Dropbox (only 2GB of cloud storage) for small items to sync b/w multiple devices, and I have other clients that use the Business version of Dropbox across the entire organization. Despite its many short comings, and frustrations in pricing, Dropbox is simply unmatched in its file syncing capabilities.

Pros: Dropbox is truly designed for two things, syncing files b/w multiple devices and sharing those files with other Dropbox users. It does those two things extremely well. Dropbox has fantastic conflict resolution features - automatically creating a "conflicted copy" of a file whenever a potential conflict is detected (i.e. a file is being edited by two people at the same time). Dropbox also has plugins for Microsoft Office that allow for multiple people to edit a file simultaneously without creating conflicts. In addition, Dropbox provides a "smart sync" feature, allowing for files to be seen on the computer locally, but not stored locally until opened up. This allows a user to access all of his/her Dropbox files without using up disk space (though it does require an active internet connection).

Cons: For the price, Dropbox for Business is very limited compared to alternatives. Both Google's G Suite and Microsoft Office 365 cost comparable or less, and includes not just file syncing capabilities but an entire office suite. Dropbox's business practices are also somewhat suspect, as they have continually increase the price/month while reducing the features set. Often times, you can restore these missing features for an increased amount/month.

GOOD IDEA BUT NEEDS WORKING ON

Reviewed on 3/1/2020
Joseph C.
CEO
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
2/5
Ease of Use
3/5
Features & Functionality
1/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.

Pros: I went onto Dropbox about 6 years ago when we required our documents to be stored in the cloud and teams could collaborate by accessing documents to work on.
It works fine if you are just working on selected documents as they you can store what is only required and access them without any complications.

Cons: After I commenced using this software, I thought it would be a good idea to "replicate" my hard drive on my desktop computer into Dropbox in the cloud. This is where the challenge came in. I would have expected a mirror image of my desktop computer. However, I had to recreate directories and then upload my documents, which took forever. Dropbox speed is extremely slow although I have a very fast internet connection. Furthermore, when I wish to access my documents, it:
a) takes forever to bring documents up
b) brings them up in different formats - example: a Word document will not open again in my Word software, or an Excel Document in my Excel software. Instead, it opens it up on a similar format that is foreign to me.
I must be able to access my document, it should open back in the original software provided I have it on the computer I am using, and I should be able to work on it and resend it back into the cloud. Dropbox lacks this and this is annoying.
This is just one of the challenges I face.
Their utilities menu is not easily understandable and one has to navigate and look for options which makes it highly annoying. Perhaps Dropbox should ask users what they require and develop their platform according to users requirements instead of trying to fit users into their BOX. I may not renew my subscription once it expires as I have downloaded all my files back to my hard drive and am not uploading anymore.

Essential for file sharing

Reviewed on 11/12/2019
Roberto antonio C.
Senior Software Engineee
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
3/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Dropbox is a must for the company. We keep everything necessary there, so we feel safe to keep our files backed up. We have a lot of peace of mind.
When we have to write to several people in the same document, we do it without any worries. It's quite useful and straightforward. It's also easy to upload an important document that everyone in the office has to view and download. Communication is easy and effective.
The smartphone application works very well, is very well optimized and allows for easy use. We don't always have to be on the PC to use Dropbox.

Pros: It's incredibly easy to use the Business version of Dropbox. It dramatically increases the productivity of teamwork because several people can edit the same document at the same time. It's great when there's a meeting to take notes or edit a report. Everything improves with the integration you have with Zoom; there's a perfect collaborative work dynamic.
It's imperative to have backups of relevant documents that are handled in the company, so we always have everything stored in the Dropbox cloud, including files to programming.
The security is impeccable, so in case of an emergency, we can always have access without this kind of inconvenience. The two-factor authentication is extra protection that is very useful for delicate operations within the account.
The design is simple, intuitive and useful. I think it's perfect because it does everything you need. There's nothing to interrupt the experience, no unnecessary animations.

Cons: Uploading big files takes a long time, no matter how good your Internet connection is. Speed is limited for some reason I don't know, and that happens on every device in the office. The changes sometimes take a little while to synchronize. They are small details that I think must be improved to be the perfect software of this type.