Who Uses This Software?

Small business, Professional services, Home services, medical and dental, real estate, insurance, food, and other service based businesses

Average Ratings

1 review
  • Overall 5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 3 / 5
  • Value for Money 2 / 5

Product Details

  • Starting Price US$499.00/month
  • Free Version Yes
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • FreshLime
  • http://www.freshlime.com/
  • Founded 2014

About FreshLime

FreshLime is a customer engagement platform that utilizes artificial intelligence to provide local businesses with a simple way to build customer and maintain customer relationships that drive business growth. The platform automatically captures customer, marketing, transactional and other data to build unique customer profiles for the business. FreshLime's platform uses this data to increase customer interactions, feedback, reviews, referrals, and more repeat purchases.

FreshLime Features

  • Behavioural Analytics
  • Campaign Management
  • Customer Profiles
  • Customer Segmentation
  • Data Integration
  • Data Matching
  • GDPR Compliance
  • Personalisation
  • Predictive Modeling
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

FreshLime Most Helpful Reviews

Great!

Reviewed on 22/2/2018
Chase E.
Associate
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: I think that sometimes the user interface could be a bit easier to begin to learn at least in my opinion

Pros: I think that this platform has enabled myself to gain significant traction in getting better at my job

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