Revel Systems
What Is Revel Systems?
Revel Systems is a robust, cloud-based iPad point of sale (POS) solution that powers the ambitions of restaurants and retailers. A scalable solution, Revel can meet the needs of independent businesses with multiple terminals and 2+ locations, small, midsize, and large chains. Quick, intuitive, and secure, the Revel POS offers extensive in-house features and can integrate seamlessly with partners specializing in payroll, inventory tracking, customer relationship management, and other features.
Who Uses Revel Systems?
The Revel POS System works in North America, South America, Europe, Asia, and Australia. Contact us to find out more.
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Revel Systems
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Reviews of Revel Systems
Bailey
Great
Pros:
It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.
Cons:
It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.
Revel Systems Response
5 years ago
Bailey, Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS! If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS: https://revelsystems.com/revel-university/categories/discounts-combos/ I hope this helps! Please reach out to us if you have any questions. - Holden at Revel
Verified Reviewer
Alternatives Considered:
Extensive functionality
Comments: Despite the technical issues, our experience with Revel has been great due to its user-friendliness and extensive functionality.
Pros:
Revel has a lot of features that allow us to easily keep track of our visitor numbers and inventory. The system is very easy for our staff to use and it requires very little training.
Cons:
We have run into numerous technical issues with Revel and their customer service has not been very helpful when resolving some issues.
Matt
Hidden in the Terms and conditions
Comments: Terrible, we had been using it for a year, the previous owner had it installed for years before that.We were recently told that they are moving away from tyro, which is a major payment system in Australia , which was the first issue since Tyro are the best value around for eftpos machineThen not long after a pop up appeared when we logged in, stating that they had new Terms and conditions ( will attached if possible) which when you look at it its very standard, this happens from time to time. And you click YESWhat they dont tell you is that in the T&C's there are sticking you up for 36 months contract, this practice is deceptive since you have to go looking for this extension deep in the text of the T&C's.
Pros:
Overall they have all the same features as all other POS systems
Cons:
Zero customer service, they are based in the US
Bill
Revel, the good and the bad
Comments: Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.
Pros:
Easy to use and set up. The reports are pretty good. As a simple POS and time keeping system, it works well
Cons:
If you need a POS that will help you with in depth inventory control, this is probably not the system for you
Revel Systems Response
4 years ago
Thank you for the feedback, Bill. We'd love to hear about what we could do differently with our inventory management tool¿if you'd like, please submit a feature request at https://support.revelsystems.com/hc/en-us/articles/208479946-Suggest-a-New-Feature. Thanks again!
Verified Reviewer
I own a restaurant and we use Revel as our POS.
Pros:
I like the view of the menu the most. It allows you to easily select products and add additional items, if you need to.
Cons:
The customer service is horrible. If you have any issues with the system, good luck to you and block off at least an hour.
