What Is FreshBooks?

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.

Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

FreshBooks Software - Dashboard
FreshBooks Software - Invoicing
FreshBooks Software - Mobile
FreshBooks Software - Accounting
FreshBooks Software - Integrations

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Reviews of FreshBooks

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Laura
Laura
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks: An easy-to-use accounting solution with some limitations

5.0 2 months ago

Comments: My time spent with FreshBooks has been quite satisfying. While this program has been great for me in terms of keeping track of spending and sending out invoices, it may not be well suited for larger businesses with more intricate accounting needs.

Pros:

Being a current FreshBooks user, I can attest to the software's efficacy as a means to monitor spending and issue invoices to customers. For me, having the option to connect with other services like PayPal and Stripe has been a huge time saver, and the interface is really intuitive.

Cons:

But I've also found that FreshBooks lacks some of the more sophisticated capabilities I need to run my firm. It's perfect for my simple bookkeeping needs, but it might not be the greatest choice for a bigger business with more intricate bookkeeping needs.

Kelly M
Kelly M
System Engineer in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Invoice and expense tracking automation

4.0 last month New

Comments: The features that make FreshBooks such a superb invoicing and accounting application for small businesses may not be sufficient for larger enterprises. Not all small businesses can afford FreshBooks because it is more expensive than some comparable solutions.

Pros:

Because of FreshBooks' intuitive design, keeping track of business money and other administrative tasks is a breeze. Save time and work more efficiently with FreshBooks' convenient time-saving tools, such recurring invoices and cost monitoring.

Cons:

FreshBooks's user-friendly interface is a major selling point for me as a financial manager. We've found great use in the time-saving tools, such automatic invoicing and expense tracking. Nonetheless, I have found a few shortcomings, such as a lack of robust reporting tools and a dearth of available integrations. Despite these concerns, FreshBooks has been a great help to me.

Amy
Amy
Owner/ Project Manager in US
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

FRESH ISNT ALWAYS QUICK ( or efficient)

3.0 2 weeks ago New

Comments: Fresh books was recommended by a friend that utilizes it for her drop shipping business. She recommended it due to pricing, great for a small set up however, if u have one or more employees or accounts payable or receivables then don't bother it was a disappointment

Pros:

What I liked most was pricing and ease of initial set up

Cons:

What was least favored with this software was the amount of double to triple entry of data and ledgering had to be checked and rechecked due to inaccurate totaling and the taxes aren't even close to kept accurate here.

FreshBooks Response

last week

Hey Amy, thank you for taking the time to share your review of FreshBooks. I have shared your feedback with our Product Team on your behalf. You can check out any changes and updates made in FreshBooks here: https://support.freshbooks.com/hc/en-us/articles/11925619511053-Changes-Updates-in-2023. If there's any other feedback you wish to share or if you need any assistance, please feel free to reach out to our Support Team: https://www.freshbooks.com/contact ^DM

Verified Reviewer
Verified LinkedIn User
Nonprofit Organisation Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great fit for any business with flexible plans

5.0 2 months ago

Comments: Freshbooks is perfect for my business needs and I believe it could be a great fit for other businesses as well, especially those seeking an easy-to-use accounting solution with flexible plans that can grow along with their business needs

Pros:

I have found that Freshbooks simplifies every financial transaction within my business's ecosystem. From budgeting to invoice tracking, FreshBooks enables me to make decisions faster at every step of the process. I appreciate how this unified system eliminates redundant tasks without compromising security or accuracy in data collection efforts. With its wealth of useful features packaged conveniently into one platform, it's no wonder why I rely on FreshBooks for my accounting needs. Additionally, the task lists enable me to accurately track time across projects and the automated payment reminders tailored to customers' preferences are a great help.

Cons:

There are some drawbacks to using FreshBooks. For example, the software relies heavily on manual data entry, which can lead to potential human error. Additionally, the software can be quite complicated, which can quickly become overwhelming. Furthermore, I have noticed that FreshBooks self-updates frequently and without much user input, which means that some settings may be accidentally disabled or changed during one of these updates. In my view, managing all these risks can prove daunting for even the most experienced financial professional.

Bryan
CEO in Ghana
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Effortless Invoicing with FreshBooks: A Game-Changer for Small Businesses

4.0 last week New

Comments: Overall, my experience with FreshBooks has been excellent. As a small business owner, I appreciate the platform's user-friendly interface and seamless invoicing capabilities. While the software may lack some advanced accounting features and could benefit from more detailed reporting options, it more than makes up for it with its ease of use and efficiency. The pricing plans may be a bit steep for some users, but the value that FreshBooks provides is undeniable. Overall, I highly recommend FreshBooks to any small business looking to streamline their invoicing and accounting processes.

Pros:

FreshBooks offers a variety of features that make invoicing and financial management effortless, including customizable invoices, recurring payments, automated late payment reminders, time-tracking, and expense tracking. As a digital marketing business owner, I was pleasantly surprised by how seamlessly FreshBooks integrated with our existing workflows, saving us time and effort on a daily basis. Their platform's user-friendly interface and efficient features make it a top-notch solution for small businesses looking to streamline their financial processes.

Cons:

Although FreshBooks is a great invoicing and accounting software for small businesses, it may not be suitable for larger enterprises with more complex financial needs. Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform.While FreshBooks provides a range of useful reports, some users might find that the options are not as extensive as they would like. For instance, the software could benefit from more detailed insights into sales trends, expenses, and cash flow.While FreshBooks is an excellent invoicing and accounting solution, some users may find the pricing plans to be relatively expensive, particularly if they only require basic invoicing functionality. Additionally, some users may be disappointed to find that certain features are only available on more expensive plans.While FreshBooks has a user-friendly interface, certain features can be challenging to navigate, particularly for users who are not tech-savvy. For instance, creating custom reports or integrating third-party applications can be a bit complicated.While FreshBooks does offer a mobile app, some users may find that it lacks certain features and functionality. For example, tracking time and expenses on the go can be a bit clunky, and the app could benefit from more advanced project management tools.