17 years helping Irish businesses
choose better software

What Is Fresha?

Fresha is the only subscription-free appointment booking software for beauty and wellness, including yago studios. Everyone gets unlimited bookings, locations, team members and notifications.

Boost your sales and attract new clients by accepting online bookings directly through Google search, your Facebook and Instagram pages, and your website. Clients are easily kept up to date via automated texts, emails and the mobile app.

Fresha has zero monthly fees with optional paid features, including card payment processing.

Who Uses Fresha?

Over 450,000 beauty and wellness professionals across the globe trust Fresha to power their businesses. It is the world’s most popular booking software for salons, barbershops and spas.

Where can Fresha be deployed?

Cloud-based
On-premise

About the vendor

  • Fresha
  • Founded in 2012

Fresha support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish and 19 others

Fresha pricing

Starting Price:

Not provided by vendor
  • No free trial
  • Yes, has free version

Fresha has a free version and does not offer a free trial.

Pricing plans get a free trial

About the vendor

  • Fresha
  • Founded in 2012

Fresha support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Brazilian Portuguese, Bulgarian, Croatian, Czech, Danish and 19 others

Fresha videos and images

Fresha Software - Fresha Calender view
Fresha Software - Fresha appointment scheduling
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Fresha video
Fresha Software - Fresha Calender view
Fresha Software - Fresha appointment scheduling

Features of Fresha

  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Confirmations/Reminders
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Debit/Credit Card Processing
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Faculty/Staff Management
  • Fitness Plan
  • For Barbershops
  • For Medical Spas
  • For Salons and Spas
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Rescheduling
  • Staff Management
  • Website Integration

Fresha Alternatives

Busy Done Better with Bookedin's pain-free appointment scheduling software. We make booking a breeze for both you & your clients!
We're here to streamline the small stuff, so you can focus on running your business rather than the other way around.
Booking software that's friendly, powerful & affordable. Access your business and all your data on any device, anywhere, anytime.
Time tracking software - The fastest and most accurate way to track time for employees and freelancers.
Easy online booking for your appointments and clients. Accessible anytime, anywhere on your computer/iPhone. No software to install. Ap
Say, OM, to the world's friendliest scheduling software. Automate your client bookings, cancellations, reminders, and payments.
Ovatu is world-class booking software at the best price. Your bulletproof toolkit for managing appointments.
Square Appointments is an all-in-one scheduling POS for booking, payments, and team management.
A comprehensive scheduling and management solution designed to streamline tasks, elevate the client experience, and maximize bookings.

Reviews of Fresha

Average score

Overall
4.8
Ease of Use
4.9
Customer Service
4.8
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Lucy
Lucy
Company director in UK
Verified LinkedIn User
Cosmetics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use

5.0 11 months ago

Comments: The staff are all really helpful, the system is reliable and it’s really easy to use.

Pros:

ease of use, online booking features and accessibility.

Cons:

Most of the time the response on email for urgent issues is quick but it is annoying not having a support line to ring.

Maya
CEO in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

System is Intuitive

5.0 11 months ago

Comments: I am UTTERLY pleased. After a NIGHTMARE of crappy customer service, buggy system, and overall a NEVER AGAIN experience without last system (vagaro) Fresha was just that a breath of FRESH-Air.

Pros:

The system is very intuitive. It is easy to learn and use. It is easy to set up the catalog - for everything and I love how you can quickly move things to be in a different order than just in the order they were made. You can send forms manually there is a GREAT product and inventory tracking system. their customer Service is TOP NOTCH, I especially recommending spending the money to get an account manager- totally worth their weight in gold and is VERY reasonably priced.

Cons:

Is it perfect? Nope they have some things to address. Even with the issues that need to be addressed, this is, by far, the best system I have used. I have used Massagebook, Square, Vagaro, Wix, and Meevo. I am highly impressed and LOVE my account manager (can’t remember the title you all give them).

Alternatives Considered: Boulevard, Square Point of Sale and Meevo

Reasons for Choosing Fresha: Gaslighting customer service reps, antagonistic to non Christians, buggy systems, terrible GUI, charge you to death for EVERY single thing- the list is exhaustive.

Switched From: Vagaro

Reasons for Switching to Fresha: Price, percentage for credit card processing (1% lower!!), the way the product worked

Cheryl
Owner in Singapore
Alternative Medicine, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Good booking platform

4.0 2 months ago New

Comments: It is a solid booking platform but only this

Pros:

I used this for a while it’s easy to use doesn’t have lots of functions but does booking well

Cons:

I personally wanted integrated crm which it doesn’t have

Kay
Manager in Australia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fresha should be protecting business owner of theft of service

1.0 3 weeks ago New

Comments: Overall is okay, it will be better if you offer loyalty system so we can record clients rewards or beauty bank service to deposit money.

Pros:

Easy to Use. Didn’t have the option to turn off market place and we have to stick with the 20% referral fees unless we quit using Fresha.

Cons:

Regarding theft of service, we are unable to process the payment without client provide us a security code sent to their phone. The system should provide more protection to us as a business owner. If we require their security code to charge their card, then it didn’t make sense anymore. I wasn’t aware about this issue because normally small amount processing was working fine, until we had a more premium service like hair extensions required payment over $1000 and client did a runner, after that I realised we won’t be able to charge her.

Fresha Response

last week

Hi Kay, We're sorry to hear that you have not been satisfied with your experience with Fresha. So we can provide further clarification regarding your comments above, please reach out to us directly at [email protected]. We'll be happy to help you sort out any issues you may be experiencing. Kindest regards, The Fresha Team

Mitchell
Scheduling in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Tax Collection Problems

4.0 3 months ago

Pros:

Customer ease of use. They have menu to select ou different services.

Cons:

In our state we have to collect Gross Receipts Tax on all sales. Worked great about month ago. Now it will not. Fresha provides videos about tax set up but unable to collect tax properly. Issue cannot be solved. It should be easy. $100.00 sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this.