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What Is Scoro?

Scoro is a comprehensive work management software specifically designed to cater to the unique needs of service businesses that have grown weary of dealing with disjointed systems, unpredictable workloads, and shrinking profit margins. With its powerful features and intuitive interface, Scoro aims to streamline and optimize the entire workflow of agencies, consultancies and other professional service businesses, providing them with a unified platform to manage all aspects of their operations.

Who Uses Scoro?

Businesses which need to manage projects, time, sales, finances and reporting all in one place.

Where can Scoro be deployed?

Cloud-based
On-premise

About the vendor

  • Scoro
  • Located in Tallinn, Estonia
  • Founded in 2013

Scoro support

Countries available

Albania, Andorra, Australia, Austria, Belgium and 46 others

Languages

English, Estonian, French, German, Latvian and 2 others

Scoro pricing

Starting Price:

US$28.00/month
  • Yes, has free trial
  • No free version

Scoro does not have a free version but does offer a free trial. Scoro paid version starts at US$28.00/month.

Pricing plans get a free trial

About the vendor

  • Scoro
  • Located in Tallinn, Estonia
  • Founded in 2013

Scoro support

Countries available

Albania, Andorra, Australia, Austria, Belgium and 46 others

Languages

English, Estonian, French, German, Latvian and 2 others

Scoro videos and images

Scoro Software - Customizable Dashboards
Scoro Software - Detailed Calendar
Scoro Software - Real-time Gantt Chart
Scoro Software - Quoted vs Actual
Scoro Software - Real-time Reports
View 6 more
Scoro video
Scoro Software - Customizable Dashboards
Scoro Software - Detailed Calendar
Scoro Software - Real-time Gantt Chart
Scoro Software - Quoted vs Actual
Scoro Software - Real-time Reports

Features of Scoro

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Automated Quoting
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Capacity Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Contact Database
  • Contact Management
  • Cost-to-Completion Tracking
  • Customisable Branding
  • Customisable Invoices
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Visualisation
  • Deadline Management
  • Dependency Tracking
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Estimating
  • Expense Tracking
  • File Sharing
  • Forecasting
  • Gantt/Timeline View
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • KPI Monitoring
  • Kanban Board
  • Lead Management
  • Lead Qualification
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Multi-Currency
  • Multiple Projects
  • Order Management
  • Performance Metrics
  • Portfolio Management
  • Price and Cost Calculations
  • Pricing Management
  • Prioritisation
  • Product Configurator
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Skills Tracking
  • Sprint Planning
  • Status Tracking
  • Task Editing
  • Task Management
  • Task Scheduling
  • Template Management
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Utilisation Reporting
  • Vendor Management
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management

Scoro Alternatives

Harvest time tracking makes it easy to capture time, gain insights from past projects, and get paid for your team’s work. Learn more about Harvest
Tackle projects and improve workflows with Wrike’s work management software. Remove barriers, find clarity, and exceed goals.
Collaborate on projects, track time, manage expenses and invoice your customers. Available in the cloud, from any device!
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Full-Suite Professional Services Automation platform, leveraging AI to improve your organization's financial & operational performance.
"Track time, attendance, & projects effortlessly with Replicon. Gain real-time insights, boost productivity, and simplify payroll."
Insightly is the modern, affordable CRM that teams love.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.

Reviews of Scoro

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Stephen
Stephen
Managing Director in UK
Verified LinkedIn User
Printing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Steve's review

5.0 3 years ago

Comments: Scoro has helped our business enormously, we track KPI's and have excellent reporting.

Pros:

It is a great project management software.

Cons:

Marketing and CRM are very poor, suggest a bolt on to Zoho CRM Plus

Alternatives Considered: Zoho One

Reasons for Switching to Scoro: It was out of the box ready whereas Zoho One needed setting up.

Christopher
Assistant Director in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Scoro changed our business

5.0 2 years ago

Comments: The software has completely changed our efficiency and allowed us to turn around quotes much faster. We know at just about any given time where our projects are from a cost perspective and where are margin will end up. It has been a very positive change and we could not do business without Scoro at this point.

Pros:

The quoting and opportunity tracking is the reason we gravitated to Scoro. It drastically improved our ability to turn around quotes and track the status of all our opportunities. Our largest sales cycle has a cyclical time period, and Scoro's API allowed us to automate the creation of opportunities without any manual intervention. The pipeline helps us visual track our sales cycle and make sure we don't miss any deadlines.

Cons:

There are small features that are missing from the software. I would like to see some dynamic capabilities in the software and custom fields. IFTTT functionality so that forms can dynamically change based on different scenarios. There are also some small searching and sorting annoyances that could easily be fixed. I would also like to duplicate multiple items on a quote. Doing it one line at a time does not save time.

Alternatives Considered: Workbooks and Salesforce Sales Cloud

Reasons for Switching to Scoro: Scoro was a good middle ground on price while providing a very good set of quoting tools. The quoting capability was the number one feature, and Scoro checked all the boxes of what we needed.

Bryony
Bryony
Director in UK
Verified LinkedIn User
Graphic Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Beware the 30-day notice period

3.0 7 months ago

Comments: Deadful. The staff are condescending and unhelpful. The 30-day notice period after a 10 day subscription is outrageous.

Pros:

The system works fine. It allows for project and time management, with easy quotations and invoicing.

Cons:

The 30-day notice period came as a shock. I used Scoro for less than 2 weeks when my team decided that the software wasn't what we needed. I requested a cancellation (which you can't do yourself online as with other platforms), and they charged me a full extra month fee. I find this outrageous. The people I have dealt with from Scoro are all very condescending and they record discussions without asking for permission.

Scoro Response

7 months ago

Hey Bryony, Thank you for taking the time to leave us feedback - any and all is always welcome so we could continuously improve our operations. We apologise, for the negative experience. Our services team by no means wanted to come off condescending, but only wanted to offer additional help, as you were such a recent customer of ours. No customer is less important that another and all escalated cases are reviewed with utmost care and with the customer always in mind and we apologise if the review took longer than expected. Choosing the correct software which suits your company’s needs is also our priority and by no means do we want to charge people for a services which are not for them. Considering all aspects you were refunded in the beginning of this week for the remainder of the period and we truly hope you find the best solution for you. Mary

Gabriele
Head of Sales in Norway
Textiles, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tool to manage our sales process and follow internal projects

5.0 3 years ago

Comments: Scoro has an awesome onboarding & support team, I've witnessed firsthand how on top of everything they are and how easy it is to get ahold of help if I'm working on a new workflow and have a question about the best way to do it. Scoro's Dashboards are the key to my sales team's performance and I love the level of transparency we have in the team due to numerous ways to delegate and track work!

Pros:

Best part of Scoro is how comprehensive it is to use it. We record every single step from capturing a lead to making an order, recording the qualifying process, thorough information about the client and their needs, communication, and every step that our team needs to do to convert the lead. Tracking communication and different initiatives allows me to track every single important KPI on my team's list and have transparency in where every team member needs to improve, helps to find concerning parts that need fixing. I love the Dashboard.

Cons:

As we're a manufacturing company, we, unfortunately, can't use the invoicing part of Scoro, which is a bummer, because we lack the warehouse functionality. If we were providing services rather than products, I'd love that for us.

Alternatives Considered: ClickUp

Reasons for Choosing Scoro: Salesforce has a huge price and we don't need majority of the functionality, it lacks in tracking projects, doesn't connect that part of our business to sales.

Switched From: Salesforce Sales Cloud

Reasons for Switching to Scoro: Scoro has way more features and better UI.

Glen
Project Manager in Australia
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Well designed software with excellent customer support

5.0 3 years ago

Comments: Scoro has become an integral part of the management of our customers, opportunities, jobs and reporting. The customer support is second to none. Our only issue is the cost per seat and license flexibility, making it unattractive to bring occasional users who might only use one or two features on board.

Pros:

The web interface is really well designed and easy to use. Customer support is the best I have experienced from any supplier. Updates are regular with real, valuable functionality added in each update.

Cons:

The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited. The phone/table app is much less useful than the web version. The cost per user is very high which discourages us from bringing our whole organisation on board.

Alternatives Considered: Zoho Projects , Harvest , Replicon and Forecast

Reasons for Choosing Scoro: Cost of maintaining bespoke solution

Switched From: Claris FileMaker

Reasons for Switching to Scoro: Project-central model, excellent quoting and pipeline management, and good task management.