Who Uses Pulseway?
Managed Service Providers (MSPs), IT departments, IT consultants and System Administrators.
What Is Pulseway?
Monitor, manage and control your IT systems and applications in real-time using any smartphone, tablet or desktop. Pulseway has done for System Administration what smartphones did for email - you get a notification, see an issue and sort it in seconds. Monitoring is no longer a drama - you just monitor and instantly respond to server issues as soon as they arise. It's like having a NOC in your pocket.
Pulseway Details
MMSOFT Design
http://www.pulseway.com
Founded 2011
Pulseway pricing overview
See pricing plansPulseway has a free version and offers a free trial. Pulseway paid version starts at US$20.00/month.
Starting Price
US$20.00/month See pricing details
Pricing Details
Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage.
Free Version
Yes
Free Trial
Yes, get a free trial
Pulseway deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
- Windows (On-Premise)
- Linux (On-Premise)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Pulseway Features
Application Performance Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applications Management
- Audit Management
- Baseline Manager
- Charting
- Chat/Messaging
- Collaboration Tools
- Customisable Reports
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- Diagnostic Tools
- Drag & Drop
- Email Alerts
- Event Logs
- Full Transaction Diagnostics
- Incident Management
- Issue Management
- Issue Tracking
- Monitoring
- Performance Analysis
- Performance Management
- Performance Metrics
- Prioritisation
- Purchasing & Receiving
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Root Cause Analysis
- SSL Security
- Server Monitoring
- Single Sign On
- Status Tracking
- Third Party Integrations
- Trace individual transactions
- Transaction Monitoring
- Trend Analysis
- Uptime Reporting
- User Management
- Workflow Management
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Data Centre Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Behaviour-Based Acceleration
- Capacity Management
- Change Management
- Compliance Management
- Configurable Workflow
- Configuration Management
- Cross Reference System
- Customisable Reports
- Data Import/Export
- Data Storage Management
- Data Visualisation
- Device Auto Discovery
- Diagnostic Testing
- Event Logs
- IT Asset Tracking
- Import/Export Data
- Incident Management
- Inventory Management
- JCL Management
- Monitoring
- Multi-Platform
- Multi-User Collaboration
- Performance Management
- Power Management
- Predictive Analytics
- Prioritisation
- Purchasing & Receiving
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Sarbanes-Oxley Compliance
- Search/Filter
- Self Service Portal
- Server Monitoring
- Third Party Integrations
- Uptime Reporting
- Workflow Management
Data Integration Software
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Applications Management
- Automated Scheduling
- CRM
- Configurable Workflow
- Dashboard
- Data Aggregation and Publishing
- Data Capture and Transfer
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Management
- Data Mapping
- Data Storage Management
- Data Synchronisation
- Data Visualisation
- Data Warehouse Software
- Database Support
- Document Management
- Drag & Drop
- ERP
- ETL Tools
- Email Management
- Integrations Management
- Metadata Management
- Mobile Access
- Monitoring
- Multiple Data Sources
- Point of Sale (POS)
- QuickBooks Integration
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Sales Management
- Search/Filter
- Social Media Integration
- Third Party Integrations
- User Management
- Web Services
- Workflow Management
IT Asset Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Management
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- Email Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Knowledge Base Management
- Maintenance Management
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Problem Management
- Procurement Management
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third Party Integrations
- User Management
- Workflow Management
IT Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Capacity Management
- Change Management
- Chat/Messaging
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Data Import/Export
- Data Visualisation
- Event Logs
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Knowledge Management
- License Management
- Maintenance Scheduling
- Monitoring
- Patch Management
- Performance Metrics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Single Sign On
- Task Management
- Third Party Integrations
- Ticket Management
- Uptime Reporting
- User Management
- Workflow Management
MSP Software
- API
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Anti Virus
- Audit Management
- Audit Trail
- Automatic Backup
- Backup and Recovery
- Billing & Invoicing
- CRM
- Compliance Management
- Configuration Management
- Contract/License Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Data Import/Export
- Data Visualisation
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Issue Management
- Live Chat
- Maintenance Scheduling
- Monitoring
- Patch Management
- Performance Metrics
- Policy Management
- Project Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- SSL Security
- Scheduling
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Summary Reports
- Support Ticket Management
- Task Management
- Third Party Integrations
- Workflow Management
Network Monitoring Tools
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Management
- Audit Trail
- Bandwidth Monitoring
- Baseline Manager
- Capacity Management
- Compliance Management
- Configuration Management
- Customisable Reports
- Dashboard
- Dashboard Creation
- Data Visualisation
- Email Alerts
- Event Logs
- IP Address Monitoring
- Incident Management
- Internet Usage Monitoring
- Inventory Management
- Maintenance Scheduling
- Monitoring
- Network Analysis
- Network Resource Management
- Patch Management
- Performance Management
- Performance Metrics
- Policy Management
- Predictive Analytics
- Purchasing & Receiving
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Remote Monitoring & Management
- Reporting & Statistics
- SSL Security
- Server Monitoring
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Third Party Integrations
- Threshold Alerts
- Uptime Reporting
- Visual Analytics
- Vulnerability Scanning
- Web Traffic Reporting
Network Troubleshooting Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Alerts / Escalation
- Anti Virus
- Bandwidth Troubleshooting
- Capacity Management
- Change Management
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Connectivity Management
- Customisable Branding
- Customisable Reports
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- Diagnostic Tools
- Email Alerts
- Event Logs
- Event Tracking
- Historical Audit
- Inventory Management
- Mobile Alerts
- Mobile Network Troubleshooting
- Monitoring
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Patch Management
- Performance Management
- Performance Metrics
- Policy Management
- Purchasing & Receiving
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Remote Monitoring & Management
- Remote Update / Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Third Party Integrations
- Uptime Reporting
- Web Traffic Reporting
Patch Management Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anti Virus
- Applications Management
- Approval Process Control
- Audit Management
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Compliance Management
- Configuration Management
- Customisable Branding
- Customisable Reports
- Customization
- Dashboard
- Event Logs
- IT Asset Tracking
- Inventory Management
- Maintenance Scheduling
- Monitoring
- Network Wide Management
- Patch Management
- Patch Prioritisation
- Patch Testing
- Policy Management
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update / Installation
- Reporting & Statistics
- Risk Assessment
- SSL Security
- Scheduling
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Status Tracking
- Summary Reports
- Support Ticket Management
- Third Party Integrations
- Usage Tracking/Analytics
- Vulnerability Scanning
- Workflow Management
Remote Desktop Software
- API
- Access Controls/Permissions
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- Activity Dashboard
- Activity Tracking
- Applications Management
- Authentication
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Customisable Branding
- Desktop Virtualisation
- Diagnostics Tools
- Drag & Drop
- Event Logs
- File Management
- File Transfer
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multiple Monitor Access
- Multiple User Accounts
- Performance Metrics
- Print Management
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real-Time Chat
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Update / Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Screen Recording Software
- Screen Sharing
- Secure Data Storage
- Secure Login
- Server Monitoring
- Summary Reports
- Third Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- User Management
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Remote Monitoring and Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Anti Virus
- Asset Management
- Audit Management
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- Compliance Management
- Configuration Management
- Customisable Branding
- Customisable Reports
- Deployment Management
- Event Logs
- For MSPs
- IT Asset Management
- IT Asset Tracking
- Inventory Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multiple User Accounts
- Network Monitoring
- Patch Management
- Policy Management
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Alerts
- Real-time Updates
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Server Monitoring
- Service Level Agreement (SLA) Management
- Summary Reports
- Support Ticket Management
- Task Management
- Task Scheduling
- Third Party Integrations
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Vulnerability Scanning
- Workflow Management
Remote Support Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Audit Management
- Audit Trail
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Customisable Branding
- Customisable Reports
- Diagnostic Tools
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- Performance Metrics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real-Time Chat
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update / Installation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Secure Login
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Summary Reports
- Support Ticket Management
- Surveys & Feedback
- Third Party Integrations
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- User Management
- Video Conferencing
- Video Support
- Workflow Management
Server Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Management
- Authentication
- Automated Scheduling
- Automatic Backup
- CPU Monitoring
- Capacity Planning
- Compliance Management
- Configuration Management
- Credential Management
- Dashboard Creation
- Data Migration
- Data Storage Management
- Disaster Recovery
- Drag & Drop
- Email Alerts
- Email Monitoring
- Event Logs
- HIPAA Compliant
- Incident Management
- Inventory Management
- Maintenance Scheduling
- Monitoring
- Password Management
- Patch Management
- Purchasing & Receiving
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Secure Data Storage
- Secure Login
- Self Service Portal
- Server Monitoring
- Tagging
- Third Party Integrations
- Trend Analysis
- User Management
- Virtual Machine Monitoring
- Workflow Management
Website Monitoring Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applications Management
- Audit Management
- Availability Testing
- Charting
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customisable Reports
- Dashboard Creation
- Data Visualisation
- Drag & Drop
- Email Alerts
- Event Logs
- FTP Monitoring
- Incident Management
- Issue Management
- Issue Tracking
- Mail Server Monitoring
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multiple User Accounts
- Performance Management
- Performance Metrics
- Purchasing & Receiving
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Remote Monitoring & Management
- Reporting & Statistics
- Risk Alerts
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Pulseway Alternatives
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Pulseway Reviews
Read all reviewsOverall rating
Average score
Corey J.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/5/2019
"Low Cost RMM with Great Value"
Comments: We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.
Pros:
Cost
Ability to Deploy from local servers
Remote Powershell/Command Prompt is a life saver
The scheduled execution of Powershell/Batch Scripts
Easily control windows updates
Cons:
No remote access for Mac OS
The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.
- Reviewer Source
- Reviewed on 30/5/2019
Paul L.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/5/2019
"Premium RMM at Great Cost"
Comments: Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.
Pros: This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.
Cons: Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.
- Reviewer Source
- Reviewed on 22/5/2019
Anastasia P.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer SupportUnrated
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 10/2/2021
"Powerful RMM solution"
Comments: Easy to use, flexible price options, very effective tool.
Pros: Pulseway offers a free trial version. Monitoring and reporting are very customisable. I like the ability to be in touch with logged in users using remote chat.
Cons: I didn't find any significant cons or anythign I didn't like about this tool. I would also note, that although this is a paid solution, nevertheless the price is quite acceptable for this level of the product.
- Reviewer Source
- Source: GetApp
- Reviewed on 10/2/2021
Sean R.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/5/2019
"Amazing Product"
Comments: Very Positive, Between Tech Supports Fast respond time, and Sales Rep checking in and letting me know personally of new features
Pros: Very Fast and Reliable Product. this product and made it 100 times easier to monitor and responded to failures within minutes rather than the end user calling hours after a problem has arrived. This product is has endless features and endless customization for automation.
Cons: 1 update to fix Web viewing of server backups took a long time to fix ( this is now working and flawless), and does not support Legacy OS (Server 2008, Server 2003) but it is a good thing to move forward.
- Reviewer Source
- Reviewed on 30/5/2019
Eric W.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/5/2019
"I did it the Pulseway"
Comments: My clients have a good overview of their inventory. Updating windows is effortless.
Pros: easy to use and to deploy. Good reporting functionality. Patching and monitoring is super!
Cons: The PSA functionality is too much. It would be easier to select which modules you actually need. The remote desktop feature is very limited in comparison to Teamviewer. It would be nice to have a dutch translation.
- Reviewer Source
- Reviewed on 25/5/2019
