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Nintex Process Platform

Nintex Process Platform

What Is Nintex Process Platform?

Enterprises leverage the Nintex Process Platform every day to quickly and easily manage, automate, and optimize their business processes. The Nintex Process Platform includes capabilities for process mapping, workflow automation, robotic process automation, document generation, forms, mobile apps, process analytics and more, all with an easy to use drag and drop designer. Nintex makes it faster for public and private sector organizations to manage, automate, and optimize business processes.

Who Uses Nintex Process Platform?

Nintex serves organizations of all sizes across nearly every industry in both the public and private sector.

Nintex Process Platform Software - Screenshot of Nintex Automation Cloud, a cloud-based platform that offers capabilities to build automation and process-focused applications.
Nintex Process Platform Software - Screenshot of Nintex Forms, which lets users create dynamic online forms to capture and submit accurate and current data. Its design canvas, drag-and-drop controls, and advanced business logic make it easy to customize forms for various business needs.
Nintex Process Platform Software - Screenshot of Nintex Process Manager, which includes visual mapping, modeling, and management software to encourage company-wide collaboration, increase accountability, and improve processes.
Nintex Process Platform Software - Screenshot of Nintex Insights, which gives visibility into metrics and performance KPIs across all processes.

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Nintex Process Platform

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Reviews of Nintex Process Platform

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Robert
Robert
Head of IT in Australia
Verified LinkedIn User
Chemicals, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Essential Automation suite

5.0 2 years ago

Comments: It's been very positive. We started with promapp, expanded into NWC evaluated RPA for future use cases and signed up to Drawloop for Salesforce to enrich our offerings ther. We have removed several old lotus notes workflows already and have integrated into salesforce flawlessly. It's a breeze to get simple formbased workflows oging and the support team are very helpful with assisting if you run into trouble. They also offer theri services to build specific complex workflows as a service.

Pros:

It's very much low/no code. There is a intuitive GUI to allow you to build processes/workflows/connections with little to no technoliogy background. We have implmented it and it is being used by non technical people to improve their own efficiency without having to ask IT to help. It is a very cost effective platfrom

Cons:

the only real issue i have with the system is that it does not integrate as well as it could with it's own systems in places. The Promapp process mapping software has inbuild workflow functionality but it is not built on the Workflow cloud platform so theri is no way to either connect that system to others (salesforce, sharepoint etc) like you can in workflow cloud or even to start a workflow cloud process from within promapp. SO there is small gaps that mean more initial effort.

Marianela
Marianela
Water Treatment Consultant in Panama
Verified LinkedIn User
Chemicals, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Nintex, an efficient platform that simplifies the implementation of digital transformation.

4.0 last year

Comments: With Nintex we can quickly implement processes that require automation, without having extensive knowledge in the area of information technology, on the other hand, the maintenance of workflows is simple, which allows us to make the necessary adaptations and gradually improve our workflow to obtain greater benefits.It uses a core design, which allows the reuse of previously implemented functionalities, and its workflow engine is fast, so in general, we obtain immediate benefits after implementing the workflows, in addition to its easy adoption in the IT departments. the company.

Pros:

With Nintex, we have a compact and complete start menu to manage the processes we have developed or simply review and edit the existing ones. We may also describe and receive feedback, or track changes we make as we optimize our designs. The creation of process flows does not require developing programming code, in addition to the fact that there are interesting integrations with third parties to facilitate the final user experience and incorporate administrative procedures into an automation platform that records events and allows us to measure effectiveness in our organization. .

Cons:

Nintex has incorporated multiple functionalities to support most of the common needs that we face when we model our processes and automate administrative functions. On the other hand, we can incorporate functionalities with third parties to facilitate the implementation and increase the user experience.However, we may need coding or customization, not provided by default, but taking advantage of the Sharepoint integration for example, we can incorporate document management with document library content, as well as manage the creation of custom records through custom lists. In this way, as we manage to have more integrations, Nintex will cover a greater demand for particular needs.

Verified Reviewer
Verified LinkedIn User
Semiconductors, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good product with poor account management

3.0 5 years ago

Comments: This review is for the Nintex Workflows on-prem server licenses. It does a better job than SharePoint Designer on the process automation in SharePoint and different applications/servers. However, due to the drama on the account management side and the higher pricing to the cloud, I will not consider implement it in the cloud environment.

Pros:

The workflow design canvas also works as a documentation platform for the project release or even the audit review. With the purchase of license, we can create unlimited workflows with the old pricing model. We learned the new subscription model prices based on the number of workflows on the cloud, and the price is higher than what we would like to afford. I am glad that we only use Nintex Workflows in the on-prem environment.

Cons:

The thing that I dislike Nintex most is their horrendous customer service. Within a year of the license purchase, I have been contacted consistently with 6 different account managers and ALL of them wanted to know our company and learn how we used Nintex!?! Initially I talked to them, then I realized every of them is new to Nintex and I just kept repeating the same conversation to different account manager! This company has high employee turnover rate and is very unorganized. They provided me a wrong quote and blamed it to an employee no longer with the company. Though the quote had not expired, Nintex refused to honor it. After we paid. the tech support also issued our renewed server licenses to a wrong person... There is so much drama on the account / license management side of Nintex, which really ruins the reputation of their products.

Asma
Business analyst in New Zealand
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Promapp review

5.0 4 years ago

Comments: Promapp has made it easy to see transparency between departments at Aut when the mapped processes were made public. Any department can use the links and easy exchange the processes.

Pros:

One place to store the process. Less paper work. One software does mapping and documenting.

Cons:

As a trainer I found it hard to train the customers who have used Visio for long time and are vision oriented. They found it hard when one of the end of decision point had to end. Promapp can only map processes with less steps.

Brittany
SR Associate Technology in US
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Product

5.0 2 years ago

Comments: We really like it and plan on keeping it for a while

Pros:

I like how easy it is to use. It’s very straight forward and user friendly. It’s also clean to create and you can link multiple objects to the page.

Cons:

Honestly I don’t have much negative feedback. I thought it was outdated until I looked into their competitors to find that they are actually ahead of the curve.