Quickbooks Online

What Is Quickbooks Online?

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 4.5 million customers, QuickBooks provides smart tools for your business, yet is easy to use. You can organize your books, manage expenses, send invoices, track inventory, and even run payroll. With QuickBooks Online, you can get organized, save time, and even get paid fast by adding payment features. Best of all, you can try it for free for 30 days.

Who Uses Quickbooks Online?

The #1 Accounting and Financials software for Small Business.

Where can Quickbooks Online be deployed?

Cloud-based
On-premise

About the vendor

  • Intuit
  • Located in Sacramento, US
  • Founded in 1983

Quickbooks Online support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, France and 6 others

Languages

English, French, Portuguese, Spanish, Traditional Chinese

About the vendor

  • Intuit
  • Located in Sacramento, US
  • Founded in 1983

Quickbooks Online support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, France and 6 others

Languages

English, French, Portuguese, Spanish, Traditional Chinese

Quickbooks Online videos and images

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Compare Quickbooks Online with similar products

Quickbooks Online

Quickbooks Online

Pricing not provided by vendor
Free Version
Free Trial
US$12.00/month
Free Version
Free Trial
US$15.00/month
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial

Features of Quickbooks Online

  • "What If" Scenarios
  • ACH Payment Processing
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Aging Tracking
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Bank Reconciliation
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Cash Management
  • Chart of accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Core Accounting
  • Cost Estimating
  • Cross Ledger Posting
  • Customer Statements
  • Customisable Branding
  • Customisable Invoices
  • Customisable Reports
  • Customizable Fields
  • Data Extraction
  • Data Import/Export
  • Direct Deposit
  • Donation Management
  • Donation Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Exemption Management
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Nonprofits
  • For Religious Organizations
  • Forecasting
  • Fund Accounting
  • General Ledger
  • Grant Management
  • Income & Balance Sheet
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reporting/Analytics
  • Sales Tax Management
  • Self Service Portal
  • Strategic Planning
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation

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Reviews of Quickbooks Online

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
3.9
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Troy
Troy
Marketing Manager in US
Verified LinkedIn User
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks Online, if it isn’t broken don’t fix it.

5.0 2 months ago New

Pros:

Payroll Management in Quickbooks Online is the best of the best. Known for its great employee management tools, Quickbooks Online makes payroll a breeze. Direct Deposit in Quickbooks Online provides you with an easy and convenient streamlined system to set up for all of your employees and new hires.

Cons:

Quick books online doesn’t have many features that i would consider need improvement. It gets the job done.

Daniel
Accountant in Poland
Accounting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent online bookkeeping software.

5.0 last week New

Comments: I love QuickBooks and this is the software of our choice for our practice.

Pros:

The reporting side is the best on the market, with many dimensions of data available, more than e.g. Xero, with only two tracking categories. I also like the support, being able to speak to a person if needed. Also the discounting referral system is very good.

Cons:

VAT management and reconciliation can be quite tricky, as software often allows to change the previously submitted to HMRC data.

Ryan
COO in US
Medical Devices, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

QBO Works, But It Should Be Better Than It Is

3.0 2 months ago

Comments: Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's just a shame that they haven't done a better job listening to their customers and implementing the MANY MANY requests and suggestions that they have been receiving for years.

Pros:

You can login online from anywhere, and it does a great job of syncing with your bank accounts

Cons:

The support is basically non-existent. Also, there is just no reason that they haven't implemented more customization options for how long this software has been out. They also make syncing with other programs sound good, but then limit what can actually be done on the back-end.

Intuit Response

2 months ago

Hi, Ryan. Thanks for an honest review. This isn't the impression we hoped you'd have. We'd appreciate the opportunity to make this right. The best way to reach the QuickBooks Online Team is to use any of the methods listed here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). We're always happy to help. All the best. -Kristina, The QuickBooks Team

Bryant
Business Owner/Personal Trainer in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Makes my job a ton easier

5.0 2 months ago New

Comments: I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned business owner, I definitely will! It looks expensive and hard to learn but honestly, it's much easier to navigate than it looks!

Pros:

I was hesitant at first since I didn't want to go the everything electronic route. My wife was doing all of the tax stuff so I just gave her the okay and made the purchase. I now do everything minus invoicing through Quickbooks. Everything is streamlined for me and I realized how much time I was truly losing by doing everything through Excel and calculating by hand. My wow moment was watching my time being cut in half literally by just snapping a photo of a receipt after connecting my bank account then adding details on the purchase... that's it!

Cons:

Now... the invoicing part I'm just not fond of. There was an error with a payment and Quickbooks kept kicking back a payment a client had made. I ended up just going through Paypal Business and setting up my invoices through there and attached my Paypal account to Quickbooks to make things easier on myself. If invoicing was different, I would be 100% with Quickbooks.

Alanna
Alanna
Chief Marketing Officer in Canada
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable accounting software, some syncing challenges

4.0 2 months ago

Pros:

I find Quickbooks is easy to use & reliable for doing basic business accounting. I also rely on the reporting features to quickly see a snapshot of important data like P&L, broken down into quarters and months.

Cons:

I've run into some syncing problems with my bank, where Quickbooks doesn't automatically sync or the connection is somehow lost and I need to jump through some hoops to fix it. I'm not sure if that's a problem with my bank or a Quickbooks problem though. I also have run into some issues with having balances in 2 different currencies, and making sure income/expenses are properly accounted for.

Intuit Response

2 months ago

Hi, Alanna. We'd like to offer our assistance and make sure QBO helps you save time going forward with your banking. The steps listed here have resolved this issue in previously: (https://quickbooks.intuit.com/learn-support/en-us/help-article/banking/get-bank-error-download-transactions-quickbooks/L5Tek4yh7_US_en_US). Should you still experience the issue with the connection please reach out to our team so we can look into this further with you (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). All the best. -Kristina, The QuickBooks Team