Rain Point of Sale

by Rain Retail Software

Who Uses Rain Point of Sale?

Rain caters to owners of retail businesses desiring to increase their online and in-store sales while also improving the efficiency of their inventory system and overall store.

What Is Rain Point of Sale?

Rain is a cloud-based retail point-of-sale and website system. With Rain, your inventory is always up-to-date with what is sold online and in your store. The easy-to-use interface allows you to manage customers, loyalty, classes, equipment repairs, purchase orders, reports, calendar events, Quickbooks integration and more.

Rain's marketing suite will keep you in close contact with your customers through email marketing and text message marketing.

All customers get unlimited support.

Rain Point of Sale Details

Rain Retail Software

https://www.rainpos.com

Founded 2008

Rain Point of Sale Pricing Overview

Rain Point of Sale does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Rain Point of Sale Features

Inventory Management Software
Alerts/Notifications
Forecasting
Inventory Optimisation
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce
CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates
Catalogue Management
Channel Management
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Mobile Commerce
Order Management
Product Configurator
Promotions Management
Returns Management
SEO Management
Shopping Cart

Rain Point of Sale Reviews

Showing 5 of 54 reviews

Overall
4.1/5
Ease of Use
4.1/5
Customer Service
4.1/5
Features
3.7/5
Value for Money
3.9/5
Nic G.
Musician
Music, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 9/10/2018

"Brought new life to my store!"

Comments: Since we opened, we have hand written all our checks and inventory, which has sometimes lead to discrepancies in what we have in stock and prices on items. It also takes longer to cash people out at the register, which has left some customers at an inconvenience when running late to a gig. Since moving to Rain, we are now able to easily see what is in stock and let customers know if we have extra in the back all from our phones. Recently we had a customer whos speaker blew while at a gig and he was able to order a new one online for us to have ready for him when he walked in the door! We love using Rain!

Pros: Rain POS was surprisingly easy to set up and integrate into my exsiting website, it really opened up a lot of doors to help sell things in my store that have been sitting a while. We do a lot of lawaway orders, so it was nice to be able to set up a lawaway option on our online store.

Cons: The only thing I wish I was able to do is have the option to add multiple products at a time to help streamline the inventory process. Other than that, I have had zero issues!

  • Reviewer Source 
  • Reviewed on 9/10/2018
Roger N.
President
Music, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/2/2020

"Switched to Rain from Lightspeed"

Comments: Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with. I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros: Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Cons: Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

  • Reviewer Source 
  • Reviewed on 7/2/2020
Sissy H.
President
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/7/2019

"Disappointing compared to the hype of what you are getting. "

Comments: We have a hard time getting on the same page. The communication is mostly by email and the timing is hard because we are so far apart. The support people are very kind and try to get things done but the day to day trying to muddle through this change was not worth it, if I could get my money back I would. I am currently paying Lightspeed just not to loose my past sales and lay-a-ways until someone can merge them, this is costly for a small business. I also wish they would talk to whoever answers the phone as I can't just sit on top of the phone all day waiting for a call, this could have been fixed if they would have just talked to the person answering the phone. There are only three people who work here and all three of us are capable of following direction.

Pros: So far the only Pro is that you can pull a some information from Vendors. Being able to have inventory taken out with sales from Reverb is really nice, it was the catch hook that brought me to RAIN.

Cons: The merge is really rough, I did not get all of my customers merged from my previous POS system, my lay-a-ways were lost or messed up, past sales are lost, pictures had to be taken again. All the upc numbers were mismatched with other products. When you try to put pictures of your product for the website, you never know what picture it may choose no matter how many times you choose the correct one. I have had a bass I have tried many times to add a picture and it refused to add it and puts up a picture of a gig bag. I was told if I used Chrome many of the issues would subside, sadly this is not true. If you are starting out fresh, this may be an okay system to use, if you are migrating from another system, I would NOT recommend using RAIN. I really had high hopes but this has been a disaster. Even the work orders, which I thought would be easier, are a huge pain.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/7/2019
Sam G.
Tech Manager and Chief Quilter
Arts & Crafts, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/1/2020

"Like Sew POS Review"

Comments: Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Pros: We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Cons: It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

  • Reviewer Source 
  • Reviewed on 30/1/2020
Lance R.
Manager
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 7/2/2020

"Rain POS"

Pros: This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn.

Cons: Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.

  • Reviewer Source 
  • Reviewed on 7/2/2020