What Is Rain POS?

Rain provides an all-in-one retail POS system with everything you need to sell online and in-store. It includes an integrated eCommerce website as well as automated marketing tools. Retailers using Rain give high marks to the seamless relationship between in-store POS and the website. Rain's support ranks very high as well. On average, Rain customers experience a 21% increase in year-over-year revenue after implementing it's software in their stores.

Who Uses Rain POS?

Rain specializes in niche retail markets including Music, Ski, Surf, Dive, Toy, Apparel, Quilt, Sewing, and Craft stores. It simplifies business operations and helps increase total sales.

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Rain POS Software - Rain POS Checkout Page

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Reviews of Rain POS

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.3
Features
4.0
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Stanley
Stanley
System Administration in Kenya
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best Cloud Based POS System

5.0 4 months ago

Comments: Items category for rental product is a nice addition for POS that is all inclusive with an intuitive dashboard, mobile app and easy integration.

Pros:

Easy way to add products to both POS and eCommerce simultaneously is one of the best way to both.

Cons:

The cost of Rain POS is a bit steep for many local businesses and lack huge community base for support.

Tee
Owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great System for Small Business

5.0 last year

Comments: By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.

Pros:

As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.

Cons:

There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.

Sierra
Owner in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Terrible Customer Service

1.0 2 months ago New

Comments: It was great when we first switched. However it has just gone down hill.

Pros:

It was sold that it would be a great fit. It is very inexpensive.

Cons:

They do not know what they are doing. They can only help you for 30 mins and then say that they do not know how to fix the issue so they have to get off the phone. Their labels do not work properly and they ast like it is not a big deal.

Claudia
Owner in Canada
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Love Rain POS

5.0 2 years ago

Comments: They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.

Pros:

Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.

Cons:

Some features need to be changed buy the software team, I can't change them myself.

Sam
Tech Manager and Chief Quilter in Canada
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Like Sew POS Review

4.0 3 years ago

Comments: Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Pros:

We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Cons:

It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally