---
description: Learn more about Greenlight Guru price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Greenlight Guru Pricing, Cost & Reviews - Capterra Ireland 2026
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Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [Greenlight Guru](/software/140578/greenlight-guru)

# Greenlight Guru

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> \#1 QMS built exclusively for medical devices. Validated out of the box and aligned to FDA, ISO and EU MDR regulations and standards.
> 
> Verdict: Rated **4.4/5** by 87 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Greenlight Guru?

Greenlight Guru is the \#1 QMS built exclusively for medical devices. Validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 87 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Greenlight Guru
- **Location**: Indianapolis, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact Greenlight Guru for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein and 17 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Audit Management
- Change Management
- Complaint Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Document Coding & Control
- Incident Management
- Maintenance Management
- Nonconformance Tracking
- Quality Control
- Reporting & Statistics
- Risk Management
- Root Cause Analysis
- Task Management
- Training Management

## Integrations (4 total)

- GitHub
- Google Drive
- Jira
- Microsoft 365

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Quality Management Software](https://www.capterra.ie/directory/30099/quality-management/software)

## Related Categories

- [Quality Management Software](https://www.capterra.ie/directory/30099/quality-management/software)
- [CAPA Management Software](https://www.capterra.ie/directory/31343/corrective-and-preventive-action/software)
- [Cloud Access Security Broker (CASB)](https://www.capterra.ie/directory/34475/cloud-access-security-broker-casb/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.capterra.ie/software/148577/mastercontrol) — 4.5/5 (540 reviews)
2. [Isolocity](https://www.capterra.ie/software/148633/isolocity) — 4.6/5 (67 reviews)
3. [Dot Compliance](https://www.capterra.ie/software/192574/dot-compliance) — 4.4/5 (94 reviews)
4. [KAWAK](https://www.capterra.ie/software/211071/kawak) — 4.6/5 (346 reviews)
5. [Qualio](https://www.capterra.ie/software/134050/quality-management-software) — 4.6/5 (138 reviews)

## Reviews

### "Terrible Product, Service, and Experience" — 1.0/5

> **Andre** | *2 December 2024* | Medical Devices | Recommendation rating: 0.0/10
> 
> **Pros**: There was absolutely nothing that we enjoyed about our GG experience.
> 
> **Cons**: Literally everything. The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there.
> 
> Greenlight Guru was a colossal disappointment for our company. We signed a 2-year agreement, expecting a quality product and decent service, but were thoroughly let down. Their platform underdelivered at every turn: clunky, counterintuitive, and nowhere near as efficient as advertised. After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether.&#10;&#10;Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term. Instead of trying to remedy the situation, they pushed us into a drawn-out and tense dispute that ended up in collections—something we've never experienced with a vendor before. Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare.&#10;&#10;Save your time, money, and sanity. The product is bad, and the service is worse. Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short."

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### "Terrible customer service despite being super expensive" — 2.0/5

> **Hector** | *27 October 2024* | Medical Devices | Recommendation rating: 5.0/10
> 
> **Pros**: Good performance, good templates, comprehensive follow up for eQMS for med tech.
> 
> **Cons**: Too expensive, terrible customer service and attention.

-----

### "A Well-Structured Quality Management Platform" — 5.0/5

> **Verónica** | *6 October 2026* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about Greenlight Guru was its user-friendly interface and its ability to centralize and manage quality and regulatory documentation in a structured and efficient way. It also provided good visibility and traceability throughout the product lifecycle.
> 
> **Cons**: What I liked least is the Quality Processes module. Compared with the other modules, I find it much less intuitive and more difficult to use. In addition, the workflow is essentially the same for nonconformances, CAPAs, audits and customer feedback, whereas in practice each of these processes has a very different workflow, structure, and set of requirements. I believe this module could be significantly improved in terms of usability, flexibility, and process-specific workflows.
> 
> Overall, my experience with Greenlight Guru has been positive. The platform is user-friendly and provides a good structure for managing quality and regulatory processes. Most modules are intuitive and easy to navigate. However, the Quality Processes module is less intuitive and lacks the flexibility needed to properly adapt workflows to different processes. I find Greenlight Guru a useful platform, with room for improvement, particularly in the flexibility and usability of the Quality Processes module.

-----

### "Overall I would recommend" — 4.0/5

> **Josh** | *6 October 2026* | Medical Devices | Recommendation rating: 7.0/10
> 
> **Pros**: Greenlight Guru provides a strong document management and design management system. I particularly like the way documents, approvals, design controls and quality records can be managed and linked together within one system.
> 
> **Cons**: Greenlight Guru is relatively expensive, particularly for a smaller organisation. Change management can also feel quite slow and cumbersome, especially when making updates that require multiple reviews and approvals.
> 
> Overall, my experience with Greenlight Guru has been positive. I have not used another dedicated quality management system extensively, so I cannot make a direct comparison, but it has worked well for managing our quality and design activities.

-----

### "A User-Friendly Platform for Managing Documentation and Workflows" — 5.0/5

> **Kelli** | *6 October 2026* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Greenlight Guru is how organized and user-friendly the platform is. It makes it much easier to manage documentation, keep track of processes, and maintain everything in one place. The workflow is straightforward, and having everything centralized saves a lot of time compared to managing things manually.
> 
> **Cons**: The platform can take some time to get used to when you first start using it, especially with all of the features and options available. Some areas could also be a little more intuitive, but once you become familiar with the system, it is fairly easy to navigate.
> 
> Overall, my experience with Greenlight Guru has been positive. The platform helps keep information organized and makes it easier to manage documentation and workflows in one place. There is a learning curve when you first get started, but once you become familiar with the system, it is a useful and efficient tool.

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## Links

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