Housecall Pro

Housecall Pro review

Comments: Good overall experience with the product.

Pros:

The way it helps managing personal and keeping track of them.

Cons:

Some of the features are not needed. Other than that okay.

Would Recommend

Comments: Excellent, I would recommend this product. It's changed my small business.

Pros:

The billing systems makes it easy to see who has paid and who is past due.

Cons:

The don't like the credit card fees to accept payments

Housecall Pro is not for the Tech Industry

Comments: I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not pan out as leads ready to book and pay for services. TO many leads where cold or deceptive leads.

Pros:

I did not find any pros with it. At least nothing that I couldn't get from some other service.

Cons:

I did not like anything about house call pro. They made it to difficult to properly present my cumpany and services to potential customers. At the time they did not have good keywords nor categories for IT Services. Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan out.

Housecall Pro is a winner

Comments: Overall this product has given us a super positive experience. Works well with Quickbooks and they have been very easy to work with when we have suggested changes.

Pros:

Feel like this product was designed just for us.

Cons:

A little challenging to implement at first.

Housecall pro activist

Comments: Everything has been great I have found it very helpful

Pros:

The ease of integration that it brings by combing so many of my company's needs to one platform

Cons:

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

used to be good

Comments: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Pros:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Cons:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Should have stayed with Quickbooks

Comments: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Pros:

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Cons:

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Horrible company

Comments: Horrible company They want to lock you in on monthly contract and not give you a way out . These guys robbed me for 1600$ before I caught on. Keep an eye on your credit statement after talking with these guys .

Pros:

The sneaky sales teams ability to snatch dollars from My account .

Cons:

The sneaky sales tactics by their team.

Bad services

Comments: The worst company that does not value its clients. When you hire this company to make a website, they never do it the way they want it. After 2 months, the website was never made. They were always staggering with the managers. It is never true. They are never there on the appointments they schedule. They leave you waiting and they don't even have the kindness to call. Oh, excuse me. You have to beg them to help you. It is the worst and most terrible company there

Pros:

I didn't like anything, it's a terrible company

Cons:

has the worst customer service the worst staff i have ever seen they are never there to help their customers

Housecall pro for cleaning company

Comments: Very positive as the app did the best with setting up house calls to be able to get the house cleaned inside and out

Pros:

The software is very easy to use and it allows that's to customize each order specifically to the house is going to

Cons:

The only time I can say about it is I wish there was more to do with that

I am obsessed!

Comments: We came running back to HCP after using another software for a year. Our breaking point with that software was the price book being outrageously difficult to utilize. With the new DOE changes for 2023, ALL hvac major equipment has been changed and we needed to do update that accordingly. The price book in HCP is smart, helpful, calculated, and still very easy to figure out and utilize.

Pros:

We used HCP for years when we decided to move to another software. After a year on that other software, we came RUNNING back to HCP for many reasons. The biggest reasons? Ease of use, amazing features, customer service, and price points.

Cons:

Auto pricing for Maintenance Plan Agreements. It is technically there but having it more in depth would be great. Example: Our Gold Level get $0 service call fee-10% off materials-$50 off new system. HCP provides that 10% off though so still an absolutely amazing feature!

Housecall Pro Does it All!

Comments: Houscall Pro is one of the top scheduling software options out there!

Pros:

Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.

Cons:

When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.

Housecall Pro has made managing my home service business so much easier!

Pros:

The scheduling and invoicing features are a game-changer for me.

Cons:

I wish the mobile app had more customization options for my business needs.

housecall pro review

Comments: overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on expanding the business

Pros:

what makes housecall pro standout is the customer management with invoicing,date and time of service needed

Cons:

there are times the app would freeze up preventing me from obtaining valuable customer information

Housecall is awesome

Comments: It has been pretty good so far. Customer service is excellent.

Pros:

Everything !!!

Cons:

No P. O. ‘S !!!

Robust in some ways, not so much in others

Pros:

Ease of scheduling and field staff accessibility.

Cons:

Reporting, billing, quickbooks connection.

Review of Housecall Pro

Pros:

Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.

Cons:

Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.

Review

Pros:

HouseCall Pro is very easy to use and user-friendly. User interface is excellent.

Cons:

I really find no issues using HouseCall Pro.

amazing

Pros:

the fee is very affordable, and it's value for your money.

Cons:

the chat bubble option is just there for aesthetics. they take forever to assist if at all.

Time saver software for HVAC Service Calls

Comments: Service our tenants on time is our motto and using this software is helping us achieve this.

Pros:

It is helping us in assigning techs to the HVAC service calls as per priority. The software has great tools to close work orders on time.

Cons:

The reporting, report generation, and accounting sections can be enhanced otherwise all other functions are good.

Ok for on call visits

Pros:

Helps keep my at home client visits separate from my other scheduling platforms

Cons:

I'd enjoy if the platform could be more easily integrated with my other scheduling software

I can now focus on my clients without worrying about scheduling thanks to Housecall Pro

Pros:

The ability to track and manage my schedule from anywhere, thanks to the mobile app, has been a game-changer. Cant reccommend enough

Cons:

I'd appreciate more in depth reporting to gain insights into appointment data, such as appointment durations

Field Service management App

Comments: It has all the best features for a home service business in one and it also has access to the Housecall consumer booking app.

Pros:

It has good features like Job Scheduling with a GPS tracking system, payment processing, automated receipts and invoice etc.

Cons:

There is no chance to use HCP to create contacts that are legally binding.

Schedule with a Housecall with a Pro

Comments: Very friendly user and has multiple functions

Pros:

The integrated system connecting employees with customers

Cons:

needed more than the two-week trial to navigate everything.

Housecall Pro is the best software which I have encountered and used till date.

Comments: Many problems like scheduling, client database problems I had overcome due to use of this software.

Pros:

I liked all the features which I had experienced in this software and it makes my work fun.

Cons:

I feel personally that there are no cons in this software.