What Is Housecall Pro?

Call now to start a free 14 day trial: 866-405-0752.

Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.

Who Uses Housecall Pro?

Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.

Where can Housecall Pro be deployed?

Cloud-based
On-premise

About the vendor

  • Housecall Pro
  • Located in San Diego, US
  • Founded in 2013

Housecall Pro support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

About the vendor

  • Housecall Pro
  • Located in San Diego, US
  • Founded in 2013

Housecall Pro support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

Housecall Pro videos and images

Housecall Pro Software - Send custom on-my-way notifications to customers and communicate effectively with technicians out in the field.
Housecall Pro Software - Drag-and-drop scheduling & technician dispatching help keep your business organized.
Housecall Pro Software - Easily manage your business across multiple devices: Desktop, smart phone, tablets, etc
Housecall Pro Software - Request new customer reviews from completed jobs and manage existing reviews to help grow your business.
View 5 more
Housecall Pro video
Housecall Pro Software - Send custom on-my-way notifications to customers and communicate effectively with technicians out in the field.
Housecall Pro Software - Drag-and-drop scheduling & technician dispatching help keep your business organized.
Housecall Pro Software - Easily manage your business across multiple devices: Desktop, smart phone, tablets, etc
Housecall Pro Software - Request new customer reviews from completed jobs and manage existing reviews to help grow your business.

Compare Housecall Pro with similar products

Housecall Pro

Housecall Pro

US$49.00/month
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Features of Housecall Pro

  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Automated Scheduling
  • Availability Management
  • Bank Reconciliation
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chat/Messaging
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customisable Branding
  • Customisable Invoices
  • Customisable Templates
  • Dispatch Management
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Equipment Tracking
  • Estimating
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Small Businesses
  • GPS
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Preventive Maintenance
  • Project Management
  • Project Scheduling
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Service History
  • Takeoff
  • Task Management
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Work Order Creation
  • Work Order Management

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Reviews of Housecall Pro

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paul
Paul
Owner in US
Verified LinkedIn User
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Product!

5.0 3 years ago

Comments: CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision. Great Job Guys! Really, I mean it.

Pros:

I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

Cons:

The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

Jonny
Owner in US
Construction, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Beginner Pro

5.0 2 months ago

Comments: So far its been great (I'm still on the trial) and customer serviced has been excellent in answering my questions

Pros:

the scheduled, on my way, and finished features

Cons:

I know there is a window of time up to 4 hours, but it would be nice to let a customer know they are scheduled for a day without giving them a time. I also don't see appointment reminders for "big jobs" that are set for all day and are potentially scheduled up to six months ahead. Should be Scheduled, a one week reminder and a one day reminder at a minimum

Housecall Pro Response

2 months ago

Hi Jonny S, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.

Verified Reviewer
Vice President in US
Verified LinkedIn User
Business Supplies & Equipment, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Meh

2.0 2 months ago New

Comments: It has always been MEH.....But after today I am heavily looking at getting far far FARRRR AWAY from this company!!!!! They have no care or concerns for their customers, or providing a functioning product.

Pros:

Its okay, but definately not great. They spend alot of time upgrading features that have little use, meanwhile leaving important features with critical issues unresolved. (like automatic late fees, and changing customers name in invoice if you accidentally have the wrong one in field).

Cons:

CUSTOMER SERVICE!!!!!! Absolutely the worst! If you like to hire companies that will treat you like a human being this isnt it. We had to close our bank account after being hacked, and open another one for our protection. (According to the bank). I realized I had no number for housecall pro and could not call them. I could not update my account, resulting in loss of customers since they would not be able to pay by credit card since we couldnt easily manage connecting our new account. The lady who called was unbelieveably rude! when I told her that I lost customers because we couldnt bill them because of their system issues, she said "well thats your perception"....ummmm,,, no, reality. And she was obviously 20 with a righteous attitude who feels that she is above all else. Just disgusting attitude. It made me realize that I could not believe I have paid and supported this company who fails to properly train employees in customer service.

Housecall Pro Response

last month

Hi there, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.

Ryan
Ryan
Managing Partner in US
Verified LinkedIn User
Real Estate, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great software that has really helped us take our remediation business to the next level.

5.0 4 months ago

Comments: HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.

Pros:

Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.

Cons:

The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs. I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.

Housecall Pro Response

3 months ago

Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

Andy
President in US
Construction, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Saves time and Money

5.0 2 months ago

Comments: Great customer service and functionality

Pros:

Housecall Pro has been a great addition to our company. We've used several different options in the past and never been satisfied until now. This software has saved us countless hours and made us a more profitable company. Great support

Cons:

There are a few minor hiccups, but they can be easily worked around until the software team makes adjustments to eliminate them.

Housecall Pro Response

2 months ago

Hi Andy M, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team