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What Is OpenWater?

Create the impact you want with streamlined grants applications, a user friendly reviewer portal, and powerful features for program administrators such as funds tracking. Integrate with GuideStar, Salesforce and many other popular AMSs.

Who Uses OpenWater?

Associations, Societies, Foundations, Higher Ed, Non-Profit Organizations

OpenWater Software - Track funds by having a clear view of your grantees and how much funding they have received. It will be easy to see how much money has been distributed and who has received it all directly within the platform.
OpenWater Software - Streamlined submission process, ability to attach documents and media, apply on behalf of an individual or an organization, conditional logic, and the GuideStar integration.
OpenWater Software - Have a full overview of the grants process. Communicate with reviewers and applicants quickly. Analyze and track your program’s success.
OpenWater Software - Reviewers have an easy way to access applications and submit their feedback. OpenWater easily handles multi-stage review processes, and allows administrators to customize every aspect of the review process with ease.
OpenWater Software - Have a full overview of the grants process. Communicate with reviewers and applicants quickly. Analyze and track your program’s success.

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Reviews of OpenWater

Average score

Overall
4.6
Ease of Use
4.1
Customer Service
4.9
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
33%
3
2%
1
2%
Al
Al
Editor in US
Verified LinkedIn User
Automotive, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

OpenWater has no competition

5.0 2 months ago New

Comments: Pain-free. They are highly responsive to questions and suggestions. Contest management is an added part of my workload. OpenWater's system keeps it from getting too out of hand. My supervisor deals with the financial aspects. I don't know the details, but she has been able to secure multi-year discounts.

Pros:

OpenWater's system is powerful and elegant. I'm only a daily user fwhen our contest is live, approximately half the year. I'm always pleasantly surprised by the improvements they've made when I open the next year's contest. I suspect that we are not using OpenWater's system to its full potential, but what we do utilize more than works for us. Their self-help guides are useful and when they're not, customer service is available (see caveat below). I have had several different dedicated service advisors; all have been uniformly excellent. Our entrants and judges find the system easy to use.

Cons:

Communication is mostly by email. If you want a phone call, you need to make an appointment. That said, they are highly responsive when rare problems arise.

Brandi
Undergraduate Research and Training Programs Manager in US
Higher Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Data Management

5.0 last month New

Comments: Overall I have been satisfied with the excellent technical support I received during the height of my event planning and management. I really appreciate having one dedicated support person[sensitive content hidden]). She's great!! The platform does a great job of being my central hub for collecting submissions.

Pros:

I like having all my symposium submission data in one place and the ability to run reports.

Cons:

There is a steep learning curve if you are brining new team members on to manage the platform. It is not an intuitive platform. I don't like the website platform. It lacks the ability to have more customizable features. I end up not using the website for my event because aesthetically it is not appealing. I wish the virtual display of submissions. Public view was better. It looks outdated.

Mariel
Events and Development Associate in US
Nonprofit Organisation Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Needs to be User Friendly

3.0 last month New

Pros:

Customer support was responsive when we had any issues

Cons:

I did not like the way it is designed, it is not easy to navigate.

Carol
Awards and Scholarship Coordinator in US
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

How Open Water Saved the SME Awards and Scholarship Programs!

4.0 2 months ago New

Comments: It has been a wonderful relationship working with the Open Water Customer Service and OW IT department.

Pros:

Top Notch Customer Service Representatives. I never had to wait for someone to help when I needed it. Ease of implementation. User satisfaction. Virtually effortless to maintain and copy to the next year award cycle.

Cons:

I have not found anything to complain about or wish I could have. Our last awards and scholarship was such a horrible software--Open Water has been a dream come true. The obstacle we have had the most problem with is our emails from the Open Water system getting through to our customers/users and not going to their spam accounts.

Michael
Program Manager in US
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good Platform for Capturing Information from Applicants

5.0 2 months ago New

Comments: Overall I have had a good experience with OpenWater. We've always found their staff to be helpful and polite, and generally it's a good system and accomplishes what we need.

Pros:

We like OpenWater because it is a good platform for capturing information from our applicants. Customizable forms allow us to streamline operations and reduce the amount of time spent on administrative tasks... items like acceptance forms, photos, bios, and the like can all be collected in a passive way that makes it easy to collect and store in one place and now I don't have to worry about losing this in my inbox.

Cons:

Some items can be a bit difficult to set up. The e-mail system is a particular issue - other submission systems and CRMs have one central email module where emails are generated using substitution variables, and are able to be created from a template. OpenWater's system is program-dependent (as opposed to being uniform system-wide). Wish this would get fixed.