What Is HubSpot Sales Hub?

Supercharge your sales process with Sales Hub, a powerful and easy to use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Sales Hub is built on the leading HubSpot CRM platform, where you can bring your customer data, tools, and teams together in one central system of record. Whether its strategies, services, or software, HubSpot has everything you need to grow better.

Who Uses HubSpot Sales Hub?

Over 100,000 total customers in more than 120 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.

Where can HubSpot Sales Hub be deployed?

Cloud-based
On-premise

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012

HubSpot Sales Hub support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, Denmark and 17 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot Sales Hub pricing

Starting Price:

US$50.00/month
  • Yes, has free trial
  • Yes, has free version

HubSpot Sales Hub has a free version and offers a free trial. HubSpot Sales Hub paid version starts at US$50.00/month.

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012

HubSpot Sales Hub support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, Denmark and 17 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot Sales Hub videos and images

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Features of HubSpot Sales Hub

  • AI/Machine Learning
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Campaign Management
  • Client Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Customer Database
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Templates
  • Email Tracking
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Inbox Management
  • Interaction Tracking
  • Lead Management
  • Lead Qualification
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Prioritisation
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Sales Activity Management
  • Sales Pipeline Management
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Management

HubSpot Sales Hub Alternatives

Integrated business management solution that automates financial, customer relationship and supply chain processes.
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Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals.
130,000+ customers in 170 countries use ActiveCampaign to automate their marketing, from contact management to email personalization.
Save time and reduce costs with innovations that reimagine your customer relationships.
Pipeline CRM is ranked #1 CRM for mid-market businesses, empowering sales teams of 10+ across a breadth of industries.
Zendesk Sell is sales CRM software that helps you close more deals.
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform.
Customer engagement platform for sending automated email, push, SMS, in-app, and more to engage and retain your audience.

Reviews of HubSpot Sales Hub

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brent W
Brent W
President in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sales Hub helped us grow our sales team while keeping track of details

5.0 last year

Comments: We needed to onboard a large amount of salespeople and integrate it with Linkedin Sales Pro. It works well with our marketing hub as well as our CRM (Which are all HubSpot.) There is a rich amount of integration that makes it easy to use across multiple platforms.

Pros:

Easy to use and set up. Easy for new salespeople to use and learn how to use it. It has the ability to customize by adding specific attributes. It also allows you to create custom stages and workflows on each stage.

Cons:

It is a little expensive and not good for a small sales team.

Alternatives Considered: ActiveCampaign

Reasons for Choosing HubSpot Sales Hub: Salesforce was REALLY complicated and really expensive. They sub-par support.

Switched From: Salesforce Sales Cloud

Reasons for Switching to HubSpot Sales Hub: Price, features and scalablility

Richard
Richard
Communication and Media Analyst in Argentina
Verified LinkedIn User
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Your Ideal Companion for Effective Negotiations

4.0 last month New

Comments: As a sales representative working for a reputed firm, I understand the importance of an effective sales management tool that can assist you in comprehensively managing sales leads, appointments, and results. That's why I decided to switch to Hubspot Sales Hub. Initially, I was skeptical about the free limit width of the product, but after using it, I upgraded to the paid version, which was easy to introduce as the paid cost was not high. I was impressed with how easy it was to use the product, and the functions required for sales were all covered. Hubspot Sales Hub allows me to customize the appointment registration function and expand the range of documents and materials I can use. The records left a detailed history of actions, enabling me to monitor the engagement levels of my contacts, including whether they viewed the material or not, which pages they viewed, and how many times.

Pros:

I appreciate that Hubspot Sales Hub caters to sales management, offering all the necessary functions for commercial negotiations. I can customize my appointment registration function using this sales center by utilizing the calendar as a paid service. Additionally, the number of documents I can use as materials aren't limited, making it easy to expand the range of usage. The recorded contact activity feature provides a detailed history of actions, whether the material was viewed, which pages were considered, and how many times, keeping me updated with my contacts.

Cons:

While using Hubspot Sales Hub, I realized I needed additional products like Marketing Hub and Service Hub to enjoy all its benefits. It can confuse a user who may not understand how to efficiently use Hubspot's various products.

Simon
Head of Sales in Malta
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome product, absolutely terrible onboarding experience

3.0 2 years ago

Comments: HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

Pros:

Ease of use and automation capabilities.

Cons:

The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

Alternatives Considered: Zoho CRM and Pipedrive

Reasons for Switching to HubSpot Sales Hub: Ease of use and level of automation by design in the system.

Matt
Sr. Director, Sales Engineering in US
Legal Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

HubSpot Fits Most Organizations

5.0 2 months ago New

Comments: From the sales process, to onboarding, to continued support and assistance - HubSpot has been excellent!

Pros:

Many CRMs available, including SalesForce, are huge and complex. Most of the features are never implemented or require a tremendous amount of custom development to work for your organization/workflow. HubSpot provides what is needed with a lot of flexibility to customize it to your needs without requiring a huge development investment. Plus, it's just easier to use overall. Pricing is 1/3 of what we paid with SalesForce, and we have gained more efficiency because we are now using the same product as our marketing team. Information flows naturally between Marketing Hub and Sales Hub, providing better visibility and collaboration between the departments.

Cons:

Nothing. It's a great tool that has been an excellent investment for us.

Audrey
Marketing strategy manager in Canada
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A powerful CRM

5.0 6 months ago

Comments: Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

Pros:

What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.

Cons:

Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.

Alternatives Considered: Mailchimp

Reasons for Switching to HubSpot Sales Hub: Overall I am very satisfied with the use of HubSpot Sales. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.