15 years helping Irish businesses
choose better software

What Is Pabau?

Say goodbye to manual bookings, messy paperwork, and missed appointments.

Pabau streamlines your day-to-day Physical Therapy clinic operations — making it easier for you to focus on providing high-quality services to your clients.

Easily manage appointments, track inventory, generate reports, and much more.

See why over 23,000 users trust Pabau. Book your personalized demo today.

Who Uses Pabau?

Pabau is designed for clinics of all types and sizes — from solo part-time practitioners, to multi-site national brands. It also serves all major industries.

Where can Pabau be deployed?

Cloud-based
On-premise

About the vendor

  • Pabau

Pabau support

  • Phone Support
  • Chat

Countries available

Australia, Belgium, Canada, France, Germany and 13 others

Languages

English, French, German, Spanish

Pabau pricing

Starting Price:

US$28.00/month
  • Yes, has free trial
  • No free version

Pabau does not have a free version but does offer a free trial. Pabau paid version starts at US$28.00/month.

Pricing plans

About the vendor

  • Pabau

Pabau support

  • Phone Support
  • Chat

Countries available

Australia, Belgium, Canada, France, Germany and 13 others

Languages

English, French, German, Spanish

Pabau videos and images

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Features of Pabau

  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Case Management
  • Charting
  • Client Management
  • Client Portal
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Customer Database
  • Customisable Templates
  • Decision Support Systems
  • Document Management
  • Drug Reference Database
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Prior Authorisation
  • Email Marketing
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Medical Spas
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • Gift Card Management
  • HIPAA Compliant
  • Health Record Access
  • Image Management
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Lab Results
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Online Booking
  • Online Forms
  • Patient Education
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Recurring Appointments
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Secure Messaging
  • Self Service Portal
  • Task Scheduling
  • Telemedicine Software
  • Third-Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Workflow Management

Pabau Alternatives

Consentz brings together all the tools you need to build patient relationships, grow your business, and save you time
The premium all-in-one software for salons. - Marketing - Appointments management - Stock and staff management - Full customer support
It is not only a comprehensive PM/EMR system, but a robust marketing and patient acquisition software.
Ovatu is world-class booking software at the best price. Your bulletproof toolkit for managing appointments.
Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.
Cliniko is a practice management tool that's loved and trusted by more than 65,000 health professionals around the world. Learn more about Cliniko
Clever Clinic automates the consultation process, drives business and provides evidence of compliance.
Looking for a CRM Software alternative? Two steps ahead. Make running your business Smarter, Better, Faster. Instantly.
Vagaro® Physical Therapist Software & App gets you booked, process payments, send reminders & market your business. 1 month free trial.

Reviews of Pabau

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.5
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Bernardo
Bernardo
Founder & CEO in Spain
Verified LinkedIn User
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Highly recommendable software for clinics and groups of clinics

5.0 2 years ago

Comments: Superb

Pros:

The specific reason for which I selected Pabau is that it has an excellent scheduling feature for multi clinic operations. This was an essential feature for me and is working flawlessly. After that, the training is excellent, [SENSITIVE CONTENT] has been spectacular to help us get into the software.

Cons:

So far nothing really; I would make the CRM section a bit more comprehensive, nevertheless, as we can customise it, it is not an issue at all.

Pabau Response

3 months ago

Thanks for the review - we are happy to have you on-board. You can book 121 success meetings to make sure you are getting the most out of our system anytime here:- https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us

Ellen
Registered nurse in Australia
Cosmetics, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Excellent crm

5.0 2 weeks ago New

Comments: Good customer service, easy to use setup, easy to find information

Pros:

It’s got mostly everything I need minus few features that are coming soon

Cons:

A few features aren’t ready that I thought were already functioning

Alternatives Considered: Phorest

Reasons for Choosing Pabau: No gift vouchers packages Not intended for medispa

Switched From: Cliniko

Reasons for Switching to Pabau: Easier use of system Cheaper monthly fee

Pabau Response

6 days ago

Hi Ellen, Thank you so much for your review - we are thrilled to have you onboard! We're constantly rolling out new features and updates – keep an eye for our newsletter! As a reminder, you can book a call with our Success team anytime to make sure you are getting the most out of our system: UK hours: https://support.pabau.com/meetings/pabau/success-meeting US hours: https://support.pabau.com/meetings/pabau/success-meeting-us Best wishes, Thiago

Maryam
Founder, Surgeon in UK
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Poor customer service

2.0 3 weeks ago New

Comments: Overall Pabau does what it needs to until it doesnt. The software glitches and customer service is appalling. THE ABSOLUTE WORST. I have not been able to see my schedule for over 7 weeks and keep being told that it is in the process of being rectified by 'x' date and it does not. I can not speak to anyone and I am stuck. Find a company with better support!

Pros:

I had used it at a different practice and wanted to stay consistent

Cons:

Pabau has THE WORST customer service. Do not expect to speak to anyone. There is a standard response and issues routinely take 6-8 weeks to rectify. I have had 2 issues in the last two years and both incredibly frustrating- there is no contact person and there is no accuracy to when they will fix a problem. There is no apology and no attempt to help the situation.

Pabau Response

2 weeks ago

Maryam We both know this review is littered with inaccuracies and we communicated on email and showed our team had in fact been more than helpful with your issues. The nature of development is some issues take longer to solve than others based on priority and how many clients are impacted, we are more than happy to deal with clients and work with them to make the system better , but when faced with nothing but lies from someone who supposedly understands how reviews can impact a business it’s surprising you have taken it upon yourself to not only give an inaccurate review, but may put others off by the fact you have downright lied. Our offboarding team will be in touch to help you find a new provider as clearly Pabau is not for you.

Emma
Founder in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Pabau Support

5.0 4 months ago

Comments: I’ve personally been very pleased with the support. Generally issues are resolved quickly.

Pros:

The ability to market to clients based on treatment criteria & the reporting function is excellent

Cons:

Setting up templates isn’t straightforward if you’re used to using Windows

Alternatives Considered: Phorest

Reasons for Choosing Pabau: It was limited in functionality and the business outgrew it

Switched From: Consentz

Reasons for Switching to Pabau: I felt it was more appropriate for our type of clinic. Phorest seemed more appropriate for a hair or beauty salon

Pabau Response

3 months ago

Thanks for the review Emma - please encourage your colleagues to also leave a review and send proof of this to [email protected] and you will receive 1000 SMS credits per review. Also, while I am here, make sure you have checked our new lessons on https://academy.pabau.com regarding templates and remember you can book 121 success meetings who can help you do this here:- https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us For anyone else considering Phorest - check here https://pabau.com/compare/phorest/

Sophie
Dentist in UK
Cosmetics, Self Employed
Used the Software for: 1+ year
Reviewer Source

Pabau 2 Migration

5.0 3 weeks ago New

Comments: Generally very good, a few teething problems with the migration but I'm sure they'll get ironed out in due course

Pros:

I have recently been migrated over to Pabau 2 and I can see the benefits of the new system. The online booking integration reduces my clinic admin as patients can book directly online

Cons:

Customer service works but they take time to get back to you. Teething problems with the migration means some of my automated services set up previously aren'y currently working and need setting up again

Pabau Response

2 weeks ago

Hi Sophie, Thank you for your review, and we're thrilled to have you on board Pabau 2! Indeed there are some automations that need to be set up again with the upgrade – it would be covered on the 'Upgrading to Pabau 2 guide'. If you have any questions or need assistance, you can book a 121 meeting anytime with the team, 21 hours a day via the folllowing links: https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us You can also get instant support via support.pabau.com and log a ticket for anything outstanding via mytickets.pabau.com. Thiago