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What Is Sage Accounting?

Sage Business Cloud Accounting (formerly Sage One) is an online accounting software that gives you anytime, anywhere access to the most important small business essentials. It has features that help you manage your cashflow and send and track invoices all through the cloud or on the mobile app. See why successful business owners choose Sage | Accounting. Visit our website for a complete list of features. Compatible with Mac/PC, Apple/Android. For a limited time only, try free for 3 months.

Who Uses Sage Accounting?

Sage Business Cloud Accounting is for all types of small businesses, from sole traders and freelancers, up to start ups, small and micro businesses

Sage Accounting Software - Accounting Dashboards
Sage Accounting Software - Accounting Sales Quote
Sage Accounting Software - Accounting connect a bank account
Sage Accounting Software - Accounting Profit and Loss
Sage Accounting Software - Accounting Sales Invoice

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Reviews of Sage Accounting

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
3.9
Features
4.1
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Thomas
Thomas
Managing Director in Ireland
Verified LinkedIn User
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great for small and medium businesses

5.0 9 months ago

Comments: Always useful and quick to resolve any issues I may have.

Pros:

Allows you to set up accounts at ease with easy to review financial reports allowing users to understand where their business stands at any point in time.

Cons:

Once you have filed your VAT returns you cannot go back and update/edit the previous entry

Sage Response

5 months ago

Thank you for your review, Thomas. We appreciate your insights on the ease of account setup and financial reporting. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Sharon
Financial Controller in UK
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

SAGE 50 Accounts - NFP

4.0 4 months ago

Comments: Overall it is very positive. The software is mostly reliable and the support team, if required, are always helpful. The online help guides are very useful too.

Pros:

We like that it is intuitive and has a specific accounting module for us as a charity - fund accounting and gift aid functionality.

Cons:

We have a problem at every year end (last 5 years) when rolling the balances forward on the restricted funds (new opening balances on Balance Sheet). They are always incorrect, causing our opening balance sheet to be wrong (balances of unrestricted funds and restricted funds) and we have to manually adjust them - something our Auditors are not keen on and we have to get additional checks done in order for our accounts to be signed off. This has been looked at several times but SAGE support, and our data submitted to them for review, but they cannot resolve for us. Very frustrating and a huge admin task for us at year end when we are already busy.

Sage Response

4 months ago

We appreciate your review, Sharon! We're glad you find Sage 50 Accounts intuitive and useful for fund accounting and gift aid. We acknowledge the year-end balance issue and understand your frustration. Your feedback is invaluable to us, and we are committed to improving our services to better meet your needs. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Carl
Director in UK
Security & Investigations, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Gliches

3.0 4 months ago

Comments: Sage has a few glitches. It pulls through transactions twice from my account. Transactions that have been already reconciled suddenly re-appear. It has also put a transaction both in the income and outgoings. I find creating rules particularly difficult. Sometimes it works and sometimes it doesn’t

Pros:

I find navigating the site quite easy. Invoicing is easy.

Cons:

I find it hard to find help in the help centre. If you don’t put in the phrase it likes it can be quite difficult to find the answer to your question

Sage Response

4 months ago

Hi Carl, We appreciate your review and feedback on Sage Accounting. We're glad you find the site navigation and invoicing easy. I'm sorry to hear about your issues with the help center and transaction glitches. Please reach out to our customer support team for assistance in resolving these issues. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Keith
Managing Partner in Canada
Wholesale, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Long Time User, First Time Reviewer

4.0 3 months ago

Comments: We have been using this company for over 30 years. We started using a software known as Bedford that eventually changed to AccPac and then now known as Sage.

Pros:

Forms have the look needed for a small business to “look” good, larger than we might actually be and the forms can be easily modified to be branded.

Cons:

The software does not interface easily with email software, particularly Office 365.

Sage Response

2 months ago

Thank you for your review, Keith! We're glad to hear that you appreciate the customizable forms in Sage Accounting. We understand your concerns about the interface with email software, particularly Office 365, and we're continuously working to improve. Your long-term loyalty and feedback are invaluable to us. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Victoria
Director, Co. Secretary in Ireland
Architecture & Planning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Sage Ireland small professional business review

4.0 4 months ago

Comments: Positive, although one is slowed down slightly online waiting for pages to load.

Pros:

The product is has a country version specific to Ireland. The payroll and accounting are linked.

Cons:

Editing after payments is not allowed and when reconciling, if a payment for the next month is reconciled, you can’t roll back to the end of the last month to do a reconciliation to follow your printed monthly bank statements, and the bank column shows transactions but no balance column.

Sage Response

4 months ago

Thank you for your detailed review, Victoria. We appreciate your feedback on the specific Irish tax accounting function and the linked payroll and accounting features. We acknowledge your concerns about editing and reconciliation. Your insights are valuable to us as we strive to improve. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Kirsty
Director in UK
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fabulous and efficient.

5.0 4 months ago

Comments: I have used Sage for three companies previously and chose tonuse it for my own company.

Pros:

Its very to use and very thorough, it also has helpful cues if you get stuck.

Cons:

Not everything makesnit through to the bank reconciliation page.

Sage Response

4 months ago

Thank you, Kirsty, for your fantastic review of Sage Accounting! We're thrilled to hear you find it user-friendly and thorough. We appreciate your feedback on the bank reconciliation page, your insights are invaluable to us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Kevin
Director - Architect in UK
Architecture & Planning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Accounting

4.0 10 months ago

Pros:

Works well being an online, cloud based product - like being able to have multiple users (all of the directors) access accounts reports and information from wherever they logon as opposed to having to pay for multiple user accounts or all use a single machine in the office.

Cons:

Lack of budget reporting is frustrating as is not being able to fully interrogate double entry journal records.

Sage Response

5 months ago

Thank you, Kevin, for your insightful review! We're glad our cloud-based solution meets your needs for accessibility. Your feedback on budget reporting and journal interrogation is great to help our continuous development. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Denise
Accounts Manager in UK
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Accounts package for every business

5.0 10 months ago

Comments: Having used several different accounts packages my experience with Sage has gone very well, the initial transition was a little tricky as with any package when switching across but once set up soon got to know way round the package, able to set up ledger names that we wished to use. Excellent customer support with very experienced advisors who offer second to none service when assisting with issues. I am happy with our Sage package and will continue to use most definitely.

Pros:

Sage is very user friendly, great customer support always on hand to assist with any issues. Clear and concise ledgers and reports, can set up pretty much how the company wants opting for specific names ledgers. Saves time as Accountants can access the accounts to prepare end of year saving time. Good all round package especially for the smaller business.

Cons:

To be honest there is not much not to like about Sage, some of the invoicing elements bit clunky for example if you need to change Clients name on a specific invoice no facility to do this at source rather than go back into Customer record, lot of columns look messy if a balance if not being out on each line. Would also be advantageous to prepare delivery notes prior to invoicing as in our business goods are often sent before invoicing especially for Clients on account. Found the Stripe a little complicated having to download CSV from Bank Account, however currently do not use this facility.

Sage Response

5 months ago

Hi Denise, thank you for your fantastic review! I'm pleased to read that Sage Accounting is saving you time and that your experience is going well. Thank you for your feedback on our customer support advisors too! I'll share your feedback with our internal teams. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Michael
Administrator in UK
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Accounting in small Charity

5.0 10 months ago

Comments: Very good but as described above there is always room for improvement

Pros:

It’s simple and efficient to use. It was also easy to implement and transfer data

Cons:

There are some features which could be improved eg when email invoice out customer the invoice shows as being attached but you have to open the email to find any supporting documentation caused much confusion with customers Another example it would be helpful if documents ie contracts could be attached to customers and suppliers

Sage Response

5 months ago

Thank you for your review, Michael! We're glad to hear that Sage Accounting has been a valuable asset for your charity. We appreciate your insights on features and are committed to continuous improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Casey
Casey
Vice President in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Do not purchase

1.0 last year

Comments: Horrible experience, hard to use, does not integrate, way over priced

Pros:

Nothing, hard to use, does not integrate with other programs

Cons:

Everything. Worse product for accounting ever

Jeff
Business Manager in UK
Professional Training & Coaching, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Small Business Sage Cloud Accounting

5.0 10 months ago

Comments: Excellent, I am always surprised each time I speak with one of your support desk team, just how charming, patient and informed they are.... don't ever change that please. Im a fan .

Pros:

Simplicity and exception support staff, well trained and friendly

Cons:

wish it had easier search options, that it would recognise more key words when seeking a specific transaction.

Sage Response

5 months ago

Thank you for your glowing review, Jeff! We're thrilled to hear about your positive experiences with our support team and appreciate your feedback on the search functionality. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Peggie
Resolution Analyst in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Technical but Practical

4.0 5 months ago

Comments: I use it everyday, and as my experience increases I am learning about more of what we can do in it.

Pros:

Fairly Easy to use. The Software obviously has a lot of capability.

Cons:

Multiple invoice payment...not sure if it can grab a selected range to pay instead of typing them in one by one.

Sage Response

5 months ago

Hi Peggie, we're thrilled to hear you're finding Sage Accounting practical and increasingly useful. For multiple invoice payments, we're always looking to enhance our features, and your input is crucial. We'll explore ways to streamline this process. Thank you for choosing us and for your valuable feedback! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Damian
President in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Not much good to say

1.0 3 months ago

Comments: Just okay. Difficult program to work with for a small business. Used it only because CPA at the time had recommended. Since then they have put us on Quick Books Online. Love that platform.

Pros:

Not much. Too complicated for our small business.

Cons:

Overly complicated. No way to tie bank account into accounting software. We only used the firmware version; we did not use an online version.

Sage Response

2 months ago

Thank you for your feedback, Damian. We're sorry to hear that Sage Accounting didn't meet your expectations for your small business. We understand the importance of simplicity and seamless integration, and we're continuously working to improve our product. We're glad to hear that QuickBooks Online is working well for you. Your insights are valuable, and we appreciate you sharing your experience. Thank you for your time.

Nicola
Director in UK
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Accounting Review

5.0 10 months ago

Comments: I highly recommend Sage to clients and friends.
Easy to use and great value.
I have a fantastic Account manager and I always get the help needed

Pros:

It's easy to set up and train clients to use. Even someone with little technical experience can easily use once set up by a professional

Cons:

Mobile app doesn't allow you to process as much as the online version

Sage Response

5 months ago

We're glad Sage Accounting suits your needs, Nicola. Thank you for your feedback on your Account Manager and your feedback on the mobile app's functionality is noted. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Anna
Accounting Manager in US
Packaging & Containers, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage Accounting - User friendly accounting software

5.0 6 months ago

Comments: I would recommend Sage to other businesses, ... it's an all in one accounting software. You can even integrate other softwares to enhance some of it's features like AI AP automation. :)

Pros:

Sage is a great accounting software for a company's accounting needs. It covers every aspect of ones business, from invoicing, to AP, to AR, inventory, and the end result of a businesses operations - the financial report.

Cons:

So far I like Sage and what it has to offer! No complaints as of yet. It works for us and our needs.

Sage Response

5 months ago

We're thrilled to hear Sage Accounting meets your company's needs, Anna. Your endorsement as a user-friendly, all-in-one software is greatly valued. We're here for any future support you may need. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Sharon
Business Administrator in UK
Individual & Family Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Long established accounting software

5.0 10 months ago

Pros:

I have been using Sage accounting since the 90's It has been developed over the years to cope with the evolving times.

Cons:

The latest cloud version has a limited capability compared with the desktop version, which is frustrating at times, but if you are new to using the comparison isn't there.

Sage Response

5 months ago

We appreciate your longstanding support, Sharon. It's great to hear Sage has evolved with your needs. Thank you for your feedback on the cloud version and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Amy
Controller in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Bad Customer Service

2.0 4 months ago

Pros:

It has many features. There is quite a bit of set up.

Cons:

Large upfront cost to set up. Some functions are hard to use. It is expensive and account manager does not help. We are being charged for a function we do not use but signed up for by mistake. Too bad..you still are required to pay the annual fee.

Sage Response

4 months ago

Hi Amy, I appreciate your feedback on Sage Accounting. I'm sorry to hear about your experience with the setup cost and account management. Please reach out to our customer support team to address these issues and find a resolution. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

Beverley
Hairdresser in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good experience

5.0 4 months ago

Comments: Good experience and easy to use once set up correctly

Pros:

Easy to use and good guides for beginners online

Cons:

Set up needs to be explained in more detail

Sage Response

4 months ago

Thank you for your positive review, Beverley! We're glad to hear that you find Sage Accounting easy to use and appreciate the guides for beginners. We will work on providing more detailed setup instructions. Your feedback is valuable to us. Thanks for choosing Sage Accounting! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!

Peter
Director of Finance in Canada
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great customer service but not cheap!

4.0 4 months ago

Pros:

The customer service is great! Friendly, knowledgeable staff located in Canada!

Cons:

It’s not cheap! Other softwares (such as Xero) is less expensive. Sage also used to be a one time cost and now it’s an annual subscription.

Sage Response

4 months ago

Hi Peter! We truly appreciate your review! We're thrilled to hear that you find our customer service great and our staff friendly and knowledgeable. We understand your concerns about the cost and the shift to an annual subscription. Your feedback is invaluable to us as we strive to improve our services. Thank you for sharing your thoughts! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Bridgette
owner in US
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A wise decision for my business

5.0 4 months ago

Pros:

The website is user friendly. One of its best features is its integration systems. I can easily connect Sage Accounting with other software such as Quickbooks. It also connects with Stripe. This feature allowed my business to qualify for funding because it showed an overall history of my payouts and business stability.

Cons:

Some of the more advanced features are included only in the more expensive plan which might not be affordable for every small business.

Sage Response

4 months ago

Thank you for your positive review, Bridgette! We're thrilled to hear that Sage Accounting's user-friendly website and integration systems have been beneficial for your business. Your feedback on the advanced features is valuable, and we'll consider it for future improvements. We're glad Sage Accounting helped you qualify for funding and appreciate your recommendation! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Rick
Owner in US
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Would not recommend

2.0 2 months ago

Comments: I used this software for several years until I had to hire someone to help keep books.

Pros:

This software is designed for anyone that is in the accounting industry.

Cons:

The user interface was difficult for users that had no accounting training.

Simon
CTO in UK
Computer Hardware, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Moved to Xero

3.0 5 months ago

Comments: Poor, we moved away from it to Xero due to the issues listed in the Cons above

Pros:

It used to be a very good product but has lost it's way against Xero and Quikbooks

Cons:

Very legacy product now. The cloud version is not true cloud and has limitations. Difficult to manage product versions

Sage Response

5 months ago

Hello Simon, thank you for your honest feedback. We're sorry to hear about your experience and appreciate you sharing it. We're committed to improving and would love to hear more about how we can better meet your needs. Your insights are invaluable to us. Please get in touch with your customer success manager or customer service to discuss. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Lauren
Senior Accounts and Audit in UK
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

LOVE sage accounting

5.0 4 months ago

Comments: I really like the software. It is user friendly and easy to pick up. More of our clients are using this software and we are using this software more and more and each time its a breeze to use.

Pros:

The reports and how easy they are to edit and personalise. We use the software for some audit clients and its very accessible and adaptable. It is good to always have a live, up to date version of our clients records, the online version of Sage tends to be better as you can login from anywhere.

Cons:

I prefer the view on Sage 50 desktop of customers and sales and suppliers and purchases. I think it is easier to drill down into transactions, errors, and issues on the desktop version.

Sage Response

4 months ago

Thank you, Lauren, for your positive review of Sage Accounting! We're glad you find the reports easy to edit and personalize. We appreciate your feedback on the desktop view and I'll pass it on internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Janet
Accounting in Canada
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The sales department will upsell you on features you do not need

2.0 8 months ago

Comments: The customer service is terrible. They do not return your call. They also tell untruths. I called them out on it and told them I was a CPA so to "save" their fibs.

Pros:

It's good, but no better than the other softwares on the market. They all do essentially the same.

Cons:

The price. They upsell you on features you do not need.

Sage Response

5 months ago

Hi Janet, thank you for your review. I'm concerned to hear about your experience and urge you to get in touch with your customer success manager to discuss further. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Christopher
Director in Portugal
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Market Leadrer Is Still The Best

4.0 10 months ago

Comments: Love it, so inexpensive for what you get

Pros:

Ease of use and great support and ability to give input on development

Cons:

Inability to repeat lines of data with F keys

Sage Response

5 months ago

Thank you, Christopher, for your high rating and kind words! We're delighted that you find Sage Accounting user-friendly and value our support. Your feedback on data entry is noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews