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FireDrum Email Marketing

FireDrum Email Marketing

What Is FireDrum Email Marketing?

FireDrum provides powerful email marketing solutions for businesses & organizations of any size, from do-it-yourself to white label or fully managed services. Our platform combines our easy-to-use Email Studio to create email templates, intuitive campaign automation tools, and industry best customer support. FireDrum is scalable and features automation, contact management, engagement tools, and more.

Who Uses FireDrum Email Marketing?

FireDrum is valuable to businesses that target B2B and B2C, businesses that need to manage multiple locations, or other agencies that need a tool they can use to manage their clients email campaigns.

FireDrum Email Marketing Software - Drag & Drop Editor
FireDrum Email Marketing Software - Email Campaign Reports
FireDrum Email Marketing Software - Free Image Database
FireDrum Email Marketing Software - Device Email Previews
FireDrum Email Marketing Software - Beautiful Email Templates

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Reviews of FireDrum Email Marketing

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.5
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Eric
Eric
President in US
Verified LinkedIn User
Graphic Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Use

5.0 6 years ago

Comments: Simple to send out newsletters whether you have 100 subscribers or 25,000. Their stats dashboard makes it easy to keep up with things, especially what subscribers are most interested in. We have had an excellent experience with this company.

Pros:

I have been using Firedrum Email Marketing for quite awhile. The online software used to be somewhat difficult to work with but the people at Firedrum have made it mush easier to use and more simplistic. They have cut my time sending out our newsletters substantially by consistently upgrading their software. I am very pleased with their ability to keep their service on the cutting edge. I would highly recommend them.

Cons:

How difficult the software used to be but it is not any longer. I have absolutely no cons to list for their service.

FireDrum Email Marketing Response

6 years ago

Thank you, Eric, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at [email protected] or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Masud
Customer Support Manager in US
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The Best Email Marketing Solution

5.0 4 months ago

Pros:

I like the lead tracking features as well as management of engagements It makes management of email marketing campaigns easy It comes some some great contact management features.

Cons:

So far this product has outdone our expectations and therefore no complaints.

moses
moses
android app developer in Kenya
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped

3.0 6 years ago

Comments: Ease of sending out emails without much hustle.
It is very easy to manually add lists or to import from third party sites
There are a number of customer care channels that really reduces time spent looking for solutions to problems
FireDrum is generally a good and affordable service.

Pros:

I loved the fact that they offer email templates to ease the creation of email accounts. The delivery rate on our emails was quite satisfactory with the majority of them getting past spam filters. The tutorials that appeared when setting up campaigns were well timed, helpful and non-intrusive. The animated drag drop and preview features really helped the non technical members of the team create professional looking emails within a really short time. The last page where one has to confirm details before publication is a nice touch that I haven't seen in many competing services. It helped us make sure that all details were in order, a lot of mistakes were found and corrected in this final page

Cons:

the dashboard is quite cluttered making it hard for a new user to know what they should be focusing on. The bright red bars at the top and bottom of the page aren't exactly visually appealing. I feel that the messages being portrayed in these red bands could be done with a pop up on the site or sent as a form of notification email. While the functionality of the service is on point, the UI badly needs a makeover. I would have loved the free plan to have a higher sending limit. 100 is too low when you consider competitors in the space

Gathoni
Software Developer in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Leading Email Marketing Solution

5.0 3 months ago

Pros:

I like the engagement tracking features of this tool It makes managing email marketing campaigns easy It comes with lead capture and contact management features

Cons:

I have used it without fail and so no complaints about FireDrum Email Marketing

Timarie
Timarie
Chief Strategist in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Been using FireDrum for over 10 years and they are best practices!

5.0 6 years ago

Comments: What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.

Pros:

Our agency uses FireDrum as a solution for many of our in-house clients and we do so with complete confidence. We like that we have the choice of a DIY method or a fully managed, customized service and we can adapt for each of our clients based upon their respective needs/wishes. Additionally, the fact that FireDrum continues to add functionality and value to its software just allows us to pass that value onto our clients. It's not just another email marketing platform...it is so much more. As an example, we now have the ability to implement automated drip campaigns! FireDrum does not disappoint, and the affordability makes it an even smarter choice for us all.

Cons:

I think some parts of it aren't labeled logically, but I also feel that is a personal preference.

FireDrum Email Marketing Response

6 years ago

Thank you, Timarie! We are so happy to hear that you've had a positive experience with us! We hope that you can use FireDrum for all of your marketing needs. I wanted to let you know that I'm currently scheduling account reviews to help with open rates, clicks, and deliverability. I'd love to help your clients succeed. If you wanted to schedule one, please email me at [email protected] or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

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