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What Is GoCanvas?

GoCanvas is a field work management software that streamlines inspections, job site operations, and field-based workflows. As a leader in digital forms and work process management, GoCanvas helps companies with dispersed teams increase efficiency, reduce risk, and make informed decisions.

The platform's drag-and-drop form builder lets users digitize and customize multiple templates. GoCanvas features dispatch and scheduling tools, image and video capture, multi-person workflows with e-signatures, auto-fill, offline access, GPS tracking, and barcode scanning. It integrates with other business tools, giving users control over operations.

Who Uses GoCanvas?

Construction, field services, fire and life safety, HVAC, landscaping, roofing, manufacturing, oil and gas, transportation and logistics, electrical, plumbing, and remodeling.

GoCanvas Software - GoCanvas turn paper forms into custom apps
GoCanvas Software - GoCanvas activate powerful features
GoCanvas Software - GoCanvas connect data to auto-fill fields
GoCanvas Software - GoCanvas design & email beautiful PDFs

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Reviews of GoCanvas

Average score

Overall
4.4
Ease of Use
4.5
Customer Service
4.4
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michelle
Michelle
Owner in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

GoCanvas - who knew replacing forms with apps would be so easy

4.0 6 years ago

Comments: Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Pros:

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Cons:

Tech support to solve problems is not very deep or responsive.

Lena
Owner in US
Veterinary, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

GoCanvas is a Temporary Scheduling Software Solution

4.0 3 years ago

Comments: I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

Pros:

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

Cons:

The lack of customization to fit the pet industry.

Adrian
Gm in Australia
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

They are Thieves

1.0 12 months ago

Cons:

A word of warning!!! These people are thieves!! I cancelled a subscription as it was no longer required and they continue to deduct charges from our acct and refuse to cancel our subscription! My advice, find another provider!!

Jackie
IT Training Manager in US
Utilities, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

GoCanvas Forms

5.0 5 years ago

Comments: We have replaced an older form program with GoCanvas and opened up options to other departments. Their support has been very attentive to our needs and questions.

Pros:

The ease of creating forms and end user experience has made rolling out the software , well, easy. The departments are in charge of their own forms and any changes which avoids delays they would otherwise experience contacting IT.

Cons:

Currently, there is not the ability to attach documents to the form. We have the need to include official documents to some of the forms that have been created. We are working around that by taking a photo which works in some cases.

Lewis
President in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Contracts Customer service

4.0 last year

Comments: When we needed to reduce down on seats they would not give us what we needed and didn't care at all about our needs and held us to contract. We are canceling the contract when it is up.
Very unprofessional.

Pros:

It works for what we needed on all lines.

Cons:

When we needed to reduce some seats they would not give us what we needed

Can
General Manager in Türkiye
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing Tool

5.0 last year

Comments: Mobile use is very beneficial in our case, because it is very hard to deal with papers during swimming pool maintenance and field services, it is almost impossible to maintain paper forms neat and clean, papers usually get wet and useless. I don't even count field service people hand writing. We are very glad that issues related paper use are all gone and left behind in the past.

Pros:

GoCanvas is an amazing tool, easy to use, and and very easy to customise, our integration was smooth.

Cons:

It is not necessary but maybe there could be more fonts to use.

Ra
IT in US
Wholesale, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Not completed in time, but the company is not planning to give refund

1.0 last year

Comments: The worst company ever used.The project (form) did not complete in time & they are not planning to give us refund.I feel like this is considered as fraud.I seriously recommend NOT TO USE THIS COMPANY.

Pros:

Nothing I like about this product or company or service or the people.

Cons:

The tech & team (sales) tells you that they can make the way you want, and make the form in time, but they did not.

Keith
PM in Ireland
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Caution. Do not use this product.

1.0 2 years ago

Comments: Please avoid this company at all costs, they are highly unethical and untrustworthy. There are much better products available, its not worth the hassle. They tried to charge us for a full year after we cancelled their service due to terrible service and customer support. We blocked payment from the bank but somehow they have taken payment without consent from our accounts for the full amount. This is surely theft? I just hope that they lose more money than they took from us by losing potential customers/victims because of this review.

Pros:

Easy custom forms.

Cons:

Dishonest. Will take your money by any means necessary. App usually crashes when opened. Terrible customer support.

Trevor
Trevor
Managing Director in Australia
Verified LinkedIn User
Environmental Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

GoCanvas - Business Digitisation

5.0 3 years ago

Pros:

Creating a live interaction with customers as well as maintaining WHS obligations.

Cons:

You do have to put a lot of effort into the set up process to maximise the return from GoCanvas but the implementation team are exceptional during this phase.

Daniel
Daniel
Franchisee in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Canvas has significantly improved our operation, increased productivity and less redundancies

5.0 7 years ago

Comments: Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Pros:

The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Cons:

The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

Gerailson
Gocanvas in Brazil
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Gocanvas is an important tool for improving the graphic communication of your business.

5.0 2 years ago

Comments: This tool was essential to learn how to create creatives on social networks and in my business

Pros:

Gocanvas is an important tool for improving the graphic communication of your business. From it, it is possible to give life to different creatives that will give movement and visibility to your business. Awaken your potential and raise the quality of your business by using this important

Cons:

here are no negative points to highlight about this important design tool.

Cathy
Office Manager in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Go canvas review

5.0 2 years ago

Comments: very happy with the product and ease of use

Pros:

ease of use has been fabulous , updating our forms . Help desk is prompt courteous and professional

Cons:

all the information i needed to gather to begin

Grace
Quality Coordinator in US
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Beneficial

4.0 2 years ago

Pros:

The most impactful features are auto-generated fields using reference data and generating fields based on conditions.

Cons:

Some features that could be improved are form layout options, and barcode readability (some take multiple tries to get a reading).

Oluchi
Admin Officer in Nigeria
Education Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience with Go Canvas

5.0 2 years ago

Comments: Education Development in Nigeria It has helped with keeping tracks with the development of tertiary institution

Pros:

It has helped my organization become more productive in the space of one yearData collection, organizing and sharing has been made easy with the help of Go CanvasThe software can be used on both computer, pads and mobile devices which made it accessibleLess paper handling and at the same time has save a lot of money for the procurement department

Cons:

When is being used by a lot of people at the same time it can affect the speed of the software

Renchia
Director in US
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product

5.0 3 years ago

Pros:

It is easy to build different apps and customize any reports that are needed. The software is very user friendly.

Cons:

There really is not anything that I can think of that I don't like.

Verified Reviewer
Verified LinkedIn User
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Go Canvas is a Force Multiplier

5.0 6 years ago

Comments: We solved our field service ticket and manual inspection sheet issue. We were utilizing computers, tablets and having to access excel and then email to send these forms. Now the techs can utilize their phones and email directly to customer and supervisor when complete. This has allowed us to become much more versatile and is causing other departments to question their processes.

Pros:

The basics are very easy to learn and you can quickly create simple forms that allow you advanced mobilization.

Cons:

When a form has to be dynamic the software becomes a little more complicated and having to set the app up and then the layout on the pdf can be somewhat time consuming.

Mel
System Admin in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review

5.0 3 years ago

Comments: So far everything has been great.

Pros:

The Mobile, PDF Design and the BarCode scanning.

Cons:

That it doesn’t connect directly with OneDrive or Microsoft Teams And that you can not group your forms into categories.

Becky
Merchandiser in US
Apparel & Fashion, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Dependable & easy to use

5.0 3 years ago

Comments: The reporting aspect of my job needs to be quick and GoCanvas facilitates that. It also needs to be dependable as I drive hours to a location and can't easily return. GoCanvas has not failed me.

Pros:

I can count on GoCanvas to always connect and have ample space to convey information to my company. It is easy to use - basically self-explanatory. You can go back and change information if necessary. Adding photos is simple and has the option to add from your gallery or take the photo right then. There is a note section at the end that is perfect for any extra comments.

Cons:

One thing I find irritating is that you can not move forward to the next page until all questions are answered on the current page. Often I do not get the information on each page in the order expected. It would be much more effective to be able to go forward to the page I need at the time.

Willy
Risk and Safety Coordinator in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Impressive integration

4.0 5 years ago

Comments: We have used this program for many option such as work orders when we did not have any at the time of using this software. Used electronic forms to track time for employee to build justification, and moved our variety of inspections to canvas to make it easy for submitters.

Pros:

- Simplicity to create your own forms - Customization open to get the best forms possible

Cons:

- cannot remember as some items have been fixed with each update to serve our need

Liz
Founder & Co-CEO in US
Verified LinkedIn User
Food Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Good for data collection but very limited reporting

3.0 6 years ago

Pros:

I appreciate the ease of creating web forms to collect data along with the signature function. User adoption of the software is painless.

Cons:

Unless you love reading through many rows of data, the reporting functionality is probably not for you. I use zapier to automate the export of my data into google sheets so that I can easily run reports. GoCanvas is costly considering it is basically a data collection tool without the ability to do even the most rudimentary analysis.

Tom
GM in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Use it Everyday

5.0 5 years ago

Comments: Been very good overall. I have recommended it to some of our fellow dealers.

Pros:

You customize your form very easy from the dashboard. We are presently using 12 apps that we designed. A team of 10 people are suing them everyday. No real issues, things can be changed on the fly if need be.

Cons:

Nothing really. It took a little time to lean the app building. The learning curve was not very steep at all.

Anthony
VP of Ops in US
Mining & Metals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good Work!

5.0 5 years ago

Comments: We record inspections, audits, training.

Pros:

Ease of using the apps ease of building the apps Mobile function is excellent

Cons:

I am unable to get any badges, banners, or sound notifications on my iphone.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use mobile app for completing forms

4.0 7 years ago

Pros:

The forms are easy to complete and scale well on any mobile device. You can capture GPS coordinates, camera information, time stamps, etc. You can implement 'if' conditions in the form editor to only display necessary information based on user selections.

Cons:

The drag and drop interface of the online forms editor is cumbersome to use. For example, let's say a section of a form has a title, text box, and a dropdown field. If there are 5 sections, then each of the elements in each section have to be copied and then moved to the new sections of the form. There is no way to select the 3 elements as a group and paste them 5 times

PAUL
Senior scientist in New Zealand
Environmental Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Poor communication - bad customer service: Stay away!

1.0 5 years ago

Comments: GoCanvas have continued to bill our credit card despite repeated instructions to close our account. Customer service seems non-existent despite numerous emails and submission requests over the past month. I am bitterly disappointed with GoCanvas and would strongly advise anyone considering using this organisation to evaluate alternative service providers first.

Pros:

At the time, we considered GoCanvas to provide value for money. We have since re-evaluated this decision and now deeply regret involving ourselves with GoCanvas.

Cons:

Billing and exceptionally bad customer service.

Trent
General Manager in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

More efficient than paper forms

4.0 5 years ago

Pros:

I can build an app in minutes to collect any data imaginable.

Cons:

Creating PDFs seems to be cumbersome. It would be nice to have more custimizable formats for creating PDFs. Right now everything has to fit into rows and columns only.