---
description: Learn more about roommaster price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: roommaster Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [roommaster](/software/13824/roommaster)

# roommaster

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> All-in-one hotel management software with powerful tools, strong reporting, and 24/7 award-winning support.
> 
> Verdict: Rated **4.3/5** by 129 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses roommaster?

Supporting Independent Hotels, Hotel Groups, B\&amp;Bs, Inns, Resorts, Parks, and Management Companies worldwide, with a focus on North America and properties with 25-200 rooms.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 129 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aspire Software Company
- **Location**: Edmonton AB, Canada
- **Founded**: 1995

## Commercial Context

- **Starting Price**: US$150.00
- **Pricing model**: Other
- **Pricing Details**: For more detailed pricing information, please feel free to contact the vendor directly.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti and 18 more

## Features

- Activity Dashboard
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Channel Analytics
- Communications Management
- Customer Support
- Dynamic Pricing
- Employee Management
- GDS/OTA Integration
- Group Reservations
- Guest Experience Management
- Inventory Control
- Maintenance Management
- Marketing Automation
- Multi-Channel Distribution
- Multi-Channel Management
- Online Booking
- Partner Management
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Rate Management
- Reporting/Analytics
- Reservations Management
- Room Inventory
- Third-Party Integrations

## Integrations (8 total)

- Amadeus
- Hotelitix
- QuickBooks Online Advanced
- STAAH Channel Manager
- Sage 50 Accounting
- Seekda
- Triptease
- Windcave

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.capterra.ie/directory/20031/hospitality-property-management/software)

## Related Categories

- [Hospitality Property Management Software](https://www.capterra.ie/directory/20031/hospitality-property-management/software)
- [Online Booking Systems](https://www.capterra.ie/directory/20032/reservations/software)
- [Hotel Channel Management Software](https://www.capterra.ie/directory/31615/hotel-channel-management/software)
- [Channel Management Software](https://www.capterra.ie/directory/30678/channel-management/software)
- [Motel Software](https://www.capterra.ie/directory/32584/motel/software)

## Alternatives

1. [Cloudbeds](https://www.capterra.ie/software/158839/cloudbeds) — 4.3/5 (337 reviews)
2. [ResNexus](https://www.capterra.ie/software/129392/reservation-nexus) — 4.8/5 (428 reviews)
3. [Sirvoy](https://www.capterra.ie/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
4. [Hotelogix](https://www.capterra.ie/software/76374/hotelogix) — 4.4/5 (251 reviews)
5. [Stayflexi](https://www.capterra.ie/software/193259/flex-pms) — 4.7/5 (154 reviews)

## Reviews

### "Room Master Feedback" — 4.0/5

> **Jessica** | *7 October 2025* | Hospitality | Recommendation rating: 5.0/10
> 
> **Pros**: It is a good, organized system. I like that I can make rules to ensure we don't oversell the hotel\! The specific reports are very nice\!
> 
> **Cons**: Sometimes it doesn't tell you that you will be oversold until you okay the reservation. If the system is having difficulties, it will shut down often throughout the day.
> 
> Room Master has its good and bad days. It will shut down on you sometimes. It will give you wrong information sometimes. It is a nice system but could use many improvements but also doesn't need much to improve\! If you can work around the quirks, then it is a good system for you\!

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### "Always Helpful\!" — 5.0/5

> **Mary** | *14 October 2025* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: How very nice and helpful everyone is\! Alway respectful and patient\! Thank you for all of your help for 2025\!
> 
> **Cons**: Sometimes we would not get the best TECH support based on incomplete information. Such as; losing rate information, or a long journey to learn how to apply codes.
> 
> This was only my first time as General Manager using Room Master; I needed a lot of help\! The tech department was very helpful and patient with me\!

-----

### "The Reliable Workhorse That Delivers Big Brand Power on an Independent Budget" — 5.0/5

> **Maxwell** | *9 December 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The Value for Money with RoomMaster is exceptional. Unlike some of the major cloud based competitors that nickel and dime you for every module, RoomMaster feels like a complete package right out of the box. You get a robust property management system, booking engine, and channel manager features without breaking the bank, which is huge for our bottom line.&#10;&#10;Ease of Use is another strong point. The interface is straightforward and logical, meaning I can train a new front desk agent in a couple of shifts rather than weeks. The Customer Support team at InnQuest has been a lifeline for us. They are available 24/7 and actually understand hotel operations, not just software, so they get why a problem is urgent when you have a lobby full of guests.&#10;&#10;Regarding Staff Management, while it is not a traditional time clock, the user audit trails and shift balancing features provide excellent accountability. I can easily track who performed what action and when, which essentially functions as a performance tracker and ensures cash handling is secure during shift changes.
> 
> **Cons**: The interface, while functional, can look a bit dated compared to some of the newer web native platforms. It has a very "Windows" feel that might not dazzle you visually, even if it works perfectly. Also, customizing some of the deeper financial reports can be a little rigid; you sometimes have to export to Excel to get the data exactly how you want it if the standard reports do not fit your specific need.
> 
> RoomMaster is the solid, reliable backbone of our hotel. It offers the depth of features you would expect from a much more expensive system like Opera but packages it in a way that is accessible for independent hoteliers. It is stable, cost effective, and backed by a support team that genuinely cares. For any property looking to maximize efficiency without overspending on technology, this is the smart choice.

-----

### "Reliable PMS with Quick Support and Regular Improvements" — 4.0/5

> **Aaron** | *2 October 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: roomMaster has been a solid property management system for our hotel chain for more than five years. It’s reliable, integrates well with our daily operations, and covers the key features we need across multiple properties. Customer support has always been responsive, and when issues do arise, they are typically quick to provide clear guidance or fixes. The system’s ability to manage reservations, reporting, and guest information saves us time and streamlines operations.
> 
> **Cons**: The monthly updates can sometimes introduce small bugs or glitches that affect day-to-day usage right after release. While these are usually addressed quickly with patches, it can cause minor interruptions. The interface, while functional, feels a bit dated compared to some newer systems.
> 
> As an IT manager for a hotel chain of six properties, I’ve worked with roomMaster for over five years. Day-to-day, the software has been dependable and has never caused us large-scale issues. Yesterday, I was able to call in for support while installing their software onto a new employee’s computer, and the process was smooth and professional—consistent with the support I’ve always experienced. The combination of strong customer support, useful features, and reliable performance makes it a good value overall.

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### "Smooth onboarding and fantastic customer service\!" — 4.0/5

> **Chelesa** | *11 August 2025* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: RoomMaster has been a great help for our operations. The system is easy to use once you get the hang of it, and the support team is outstanding\!\! whenever I call, they answer right away and resolve issues quickly. The onboarding process was smooth, and the training resources made it easy to adapt.
> 
> **Cons**: The design feels a bit outdated and sometimes not very intuitive, which can slow things down a little. But overall, it still works fine and gets the job done.
> 
> My experience with RoomMaster has been good. The system helps keep things organized and the support team is responsive and helpful whenever issues come up\! Good job\!

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