Tipalti

Approve.com put us one step closer to adopting big-company workflows, without the complexity

Comments: my pain was mid-management were buying products without an organized approval workflow, and without them having transperancy as to how much of their budget is left on a monthly basis. I was afraid of implementing a process using our ERP as it's not friendly enough and I want to be an enabler of my peers - Approve.com definitely hit my sweet spot with their offering.

Pros:

- easy to onborad all the different stakeholders, no more approvals on slack or emails - transparecny on Actual vs. Budget for every stakeholder - suppliers onboarding saved us hours of the finance team every month

Cons:

- missing vitual credit cards - emails layout doesn't look good, images are too big etc. (I'm using MS outlook)

International Payments Made Easy

Comments: Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.

Pros:

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

Cons:

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Alternatives Considered: AvidXchange, Stampli, Bill.com and SAP Concur

Reasons for Switching to Tipalti: International payments and was the most user friendly

Not a great solution combined with Teampay

Comments: Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.

Pros:

The software functions pretty well on it's own, and handles invoice processing and vendor payment easily.

Cons:

We had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.

Alternatives Considered: Airbase

Reasons for Switching to Tipalti: Tipalti was Netsuite partner of the year and seemed a bit more mature.

Software selection proves a success

Comments: Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.

Pros:

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

Cons:

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

Alternatives Considered: Yokoy

Reasons for Choosing Tipalti: Not scalable

Switched From: Gmail and Airtable

Reasons for Switching to Tipalti: Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.

Tipalti as a pristine gateway

Comments: Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.

Pros:

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

Cons:

Ocassional payments stuck with less calrity on the reasoning.