Confluence
What Is Confluence?
Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned with everything from meeting notes to strategy docs and IT documentation so they can make better decisions faster and be more responsive to change. Confluence integrates seamlessly with the Atlassian suite of products like Jira Software and Trello, and allows for endless customization with apps from our Marketplace.
Who Uses Confluence?
Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.
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Reviews of Confluence
Suman
Powerful collaboration and knowledge management software that allows teams to work together
Comments: Overall, Confluence is a robust and flexible solution for teams looking to improve collaboration and knowledge management. Its ease of use, flexibility, and powerful collaboration tools make it a great choice for teams of all sizes and industries.Confluence also offers powerful collaboration tools, such as commenting, notifications, and page restrictions. These tools allow teams to collaborate in real-time, provide feedback on each other's work, and ensure that sensitive information is protected.
Pros:
One of the standout features of Confluence is its flexibility. It allows teams to create and organize their own pages, as well as use a wide range of pre-built templates for specific use cases such as project management, meeting notes, and product requirements. This means that teams can tailor the software to meet their unique needs, and easily share information across the organization.Another key feature of Confluence is its integration with other popular tools such as Jira and Trello. This makes it easy to connect and share information across different teams and workflows, and ensures that everyone has access to the information they need to get their work done.
Cons:
Learning curve: Confluence can have a steep learning curve for new users, particularly those who are not familiar with wiki-based software. This may require additional training and support for team members.Cost: Confluence can be expensive, particularly for larger teams or organizations. The cost can vary depending on the number of users and the specific features required.Customization limitations: While Confluence offers many customization options, I feel that they are limited in their ability to fully customize the software to meet their specific needs.
Eliza
Confluence Review
Comments: Confluence is a powerful tool that has greatly improved our ability to collaborate and share knowledge across teams. The ease of use and integration with other tools make it a valuable asset to our daily workflow.
Pros:
Confluence makes team collaboration seamless and efficient, allowing everyone to access important information and contribute in real-time.
Cons:
While Confluence offers great flexibility, it can be a challenge to maintain a consistent navigation structure within a large organization.
James
Good product but a bit clunky
Comments: Good product but could do with some usability improvements.
Pros:
The amount of space for content is exceptional. There are clear instructions on how to use the product. It really helped with the storage of our student guides.
Cons:
It can be clunky at times and doesn't always flow as well as could be expected. Not always the most user friendly.
Verified Reviewer
Great Tool for Content Organization and Management
Comments: We have been using Confluence as a main software for content management. We use it for all our project related documentation like high level business requirements, enhancement requests, technical specs, meeting notes, project roadmaps etc. It seamlessly integrates with JIRA, which makes it such a great tool to be used by AGILE teams. Overall, Confluence is a very robust and powerful tool and it provides a central place for all your documentation.
Pros:
Confluence is a great tool for having all your documentation and knowledge in one place. You can create wiki pages for each topic and group these pages under 'Spaces'. Multiple team members can work on one page simultaneously. It captures a detailed audit trail on the changes made at a page level. You can have strong control on the content publishing by defining a robust review and approval process. It has a robust search functionality and it seamlessly integrates with JIRA, MS Teams and other third party tools.
Cons:
One major issue with Confluence is that when multiple people are working on one page simultaneously, then you need to refresh the page in order to see the changes made by others. Also, the access control can be complex and glitchy sometimes.I would love if the user interface for Confluence is improved.
Laura
Documentation, meeting notes, and user stories are kept in Confluence
Comments: It's convenient to have everything, including user stories and requirements, in one location for analysis. With the use of keywords and version control, any document may be found quickly and efficiently.
Pros:
Confluence's many features for fostering communication and teamwork are among its many strong points. If your company is past the startup phase and needs more collaborative tools than Google Drive provides (which aren't many), then I think it would be a good idea to switch to this wiki.
Cons:
The most annoying thing about using Confluence is that it's easy to mess up permissions, users can publish content and then disappear, and as a result, you end up with a jumbled mass of documentation and none of the original authors are still around to clean it up.
