Who Uses This Software?

Commercial Building Maintenance Companiens; like Landscaping, HVAC, Electricians, Inspections and Scheduled Maintenance sector.

Average Ratings

14 reviews
  • Overall 3.9 / 5
  • Ease of Use 3.8 / 5
  • Customer Service 4.5 / 5
  • Features 2.8 / 5
  • Value for Money 3 / 5

Product Details

  • Starting Price US$19.00/month
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Husky Intelligence
  • https://huskyintelligence.com
  • Founded 2008

About Husky Intelligence

Husky Intelligence is a web based solution for field service companies. Sales and client management. Manage and dispatch work to field service personnel. Mobile workforce has real time access to personal tasks. Paperless billing. Time and expense management. Customizable reports. Your fleet on a map in real time. Free Trial!

Husky Intelligence Features

  • Asset Tracking
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Management
  • Mobile Access
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Cost Tracking
  • Fuel Tracking
  • Maintenance History
  • Maintenance Scheduling
  • Parts Inventory Management
  • Repair Tracking
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Job Management
  • Landscape Design
  • Payroll Management
  • Quotes/Estimates
  • Routing
  • Time Tracking
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Inventory Management
  • Key & Lock Management
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Management
  • Job Management
  • Mobile App
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Centre Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking
  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Tracking
  • Reimbursement Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Fleet Management
  • Fuel Management
  • Lot Management
  • Maintenance Management
  • Routing
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Work Order Creation

Husky Intelligence Most Helpful Reviews

Never got off the ground - buggy software full of 'custom service charges'

Reviewed on 1/11/2016
Blake M.
Operations Manager
Consumer Services, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: -The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process.
-Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up.
-DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation.
-They promised new development and functionality such as inventory functions that they never released
-The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs.
I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.

Pros: if it worked properly the feature set seems nice

Cons: - reports are VERY basic
- extra fees
- didn't function for us

Faster speed

Reviewed on 23/1/2015
Richard W.
Production Dispatcher
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
Features & Functionality
3 / 5
Customer Support
Value for Money

Comments: The system is hard to learn at first but once you get used to it it gets easier. I hope that the speed gets faster because half my time is waiting for things to load.

Vendor Response

by NetDispatcher on 25/3/2015

Thank you Richard for your honest review!

After looking at Richards computer remotely and fixing the problems with his personal computer, Richard agrees that the speed is great and he has not had any problems since. We also optimized some of the procedures he frequently uses and that also made an impact on the overall speed with using NetDispatcher.

Limousineonline transportation

Reviewed on 1/7/2016
Yousuf B.
Transportation pick &drop
Transportation/Trucking/Railroad, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Experience with uber same as pick &drop service transportation use this software customer &drivers

Pros: Customer trip requast

Cons: Pick &drop

NET DISPATCHER

Reviewed on 8/12/2016
Aldo M.
OPERATIONS MANAGER
Transportation/Trucking/Railroad, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: very nice software, easy to use and useful for day to day activities.

Pros: user friendly

Cons: costly

Never met a more flexible software company

Reviewed on 26/1/2015
Brad O.
Owner / Founder
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....

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