What Is Service Fusion?
All-in-one field service management software that provides enterprise-level features at a small business price. Run your business from anywhere by creating estimates & jobs, schedule & dispatch, invoice & process credit cards. Track customer equipment history, run sales revenue and commission reports. Send text message and email reminders to customers. Integrated with Quickbooks and zero per-user fees, zero setup fees. Starting at $149 per month, Request a Free Demo Today!
Who Uses Service Fusion?
We serve over 5,000 small and mid-sized field service contractors in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.
Where can Service Fusion be deployed?
Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- by Service Fusion
- Located in Irving, US
- Founded in 2014
- Phone Support
- Chat
Countries available
Australia, Canada, United States
Languages
English
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About the vendor
- by Service Fusion
- Located in Irving, US
- Founded in 2014
- Phone Support
- Chat
Countries available
Australia, Canada, United States
Languages
English
Service Fusion videos and images
Compare Service Fusion with similar products
Starting price
US$149.00/month
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Service Fusion Features
Arborist
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Client Management
- Client Portal
- Customer Database
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dispatch Management
- Document Storage
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Employee Management
- Estimating
- For Arborists
- GPS
- Geographic Maps
- Inspection Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Mobile Access
- Multi-Location
- Photos / Images
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Recurring Appointments
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduling
- Search/Filter
- Third Party Integrations
- Vegetation Mapping
- Work History
- Work Order Management
- Workflow Management
Aviation Maintenance
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Asset Lifecycle Management
- Assignment Management
- Audit Trail
- Barcode / Ticket Scanning
- Calendar Management
- Compliance Management
- Components Tracking
- Cost Tracking
- Customisable Reports
- Customizable Fields
- Document Management
- Employee Management
- Equipment Maintenance
- For Airlines
- Historical Reporting
- Inspection Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Labor Cost Reporting
- Logbook Tracking
- Maintenance Scheduling
- Manuals
- Monitoring
- Multi-Location
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Repair Tracking
- Reporting & Statistics
- Service History
- Status Tracking
- Task Management
- Third Party Integrations
- Work Order Management
- Workflow Management
Calendar
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Class Scheduling
- Collaboration Tools
- Colour Codes/Icons
- Customer Database
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Drag & Drop
- Electronic Payments
- Email Management
- Email Reminders
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Mobile Alerts
- Multi-Location
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling
- Task Management
- Task Scheduling
- Team Calendars
- Third Party Integrations
- Timesheet Management
- Website Integration
Carpet Cleaning
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Client Portal
- Customer Database
- Customer History
- Customer Management
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Management
- Equipment Tracking
- For Carpet Cleaners
- For Field Service
- GPS
- Inventory Management
- Job Management
- Marketing Automation
- Mobile Access
- Multi-Location
- Online Booking
- Quotes/Estimates
- Real Time Data
- Reminders
- Reporting & Statistics
- Routing
- SMS Messaging
- Scheduling
- Third Party Integrations
- Timesheet Management
- Work Order Management
- Workflow Management
Electrical Contractor
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Backup
- Billing & Invoicing
- Calendar Management
- Compliance Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Estimating
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Inventory Management
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Signature Capture
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Scheduling
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Work Order Management
Electrical Estimating
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Automatic Backup
- Bid Management
- Billing & Invoicing
- Calendar Management
- Change Order Management
- Contact Database
- Cost Database
- Customer Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Dispatch Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Job Costing
- Job Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Project Management
- Purchase Order Management
- Quotes/Estimates
- Real-time Updates
- Reporting & Statistics
- Scheduling
- Status Tracking
- Subcontractor Management
- Takeoff
- Task Scheduling
- Timesheet Management
- Visual Assemblies
- Work Order Management
Equipment Maintenance
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Barcode / Ticket Scanning
- Billing & Invoicing
- Calendar Management
- Compliance Management
- Customer Database
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Document Management
- Document Storage
- Equipment Maintenance
- Equipment Tracking
- Fixed Asset Management
- For Mechanical Equipment
- GPS
- Historical Reporting
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Maintenance Scheduling
- Monitoring
- Multi-Location
- Preventive Maintenance
- Purchase Order Management
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Status Tracking
- Task Scheduling
- Third Party Integrations
- Warranty Tracking
- Work Order Management
- Workflow Management
Field Service Management
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Estimating
- File Storage
- GPS
- Historical Reporting
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Online Time Clock
- Payment Collection in the Field
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Status Tracking
- Task Scheduling
- Third Party Integrations
- Work Order Management
- Workflow Management
Garage Door
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Client Portal
- Contact Database
- Contract/License Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Employee Management
- Equipment Tracking
- Estimating
- GPS
- Interaction Tracking
- Inventory Management
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Mobile Alerts
- Mobile Signature Capture
- Multi-Location
- Online Booking
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Reminders
- Reporting & Statistics
- SMS Messaging
- Scheduling
- Technician Management
- Warranty Tracking
- Work Order Management
HVAC
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Billing & Invoicing
- Calendar Management
- Contact Database
- Customer Database
- Customer History
- Customer Portal
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Estimating
- For HVAC Companies
- Historical Reporting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Signature Capture
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Task Scheduling
- Technician Management
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Work Order Management
- Workflow Management
HVAC Estimating
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Backup
- Billing & Invoicing
- Calendar Management
- Commercial/Industrial
- Contact Database
- Cost Database
- Cost Estimating
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Equipment Maintenance
- Estimating
- Financing Management
- GPS
- Historical Reporting
- Inventory Management
- Invoice Management
- Job Costing
- Job Management
- Job Tracking
- Labor Rates
- Maintenance Scheduling
- Mobile Alerts
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Scheduling
- Search/Filter
- Takeoff
- Task Scheduling
- Third Party Integrations
- Work Order Management
- Workflow Management
Handyman
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Client Portal
- Contact Database
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Management
- Estimating
- For Handyman Industry
- GPS
- Inventory Management
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Mobile Access
- Mobile Alerts
- Mobile Payments
- Mobile Signature Capture
- Multi-Location
- Payment Processing
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Routing
- SMS Messaging
- Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Work History
- Work Order Management
Janitorial
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Audit Trail
- Bid Management
- Billing & Invoicing
- Calendar Management
- Client Management
- Contact Database
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Electronic Signature
- Employee Management
- Employee Scheduling
- Estimating
- For Janitorial Services
- Interaction Tracking
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Messaging
- Mobile Access
- Mobile Alerts
- Multi-Location
- Payroll Management
- Quality Control Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Surveys & Feedback
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Work Order Management
- Workflow Management
Landscape
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Client Portal
- Contract/License Management
- Customer Database
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Employee Management
- Estimating
- GPS
- Geographic Maps
- Groundskeeping Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Landscape Design
- Maintenance Scheduling
- Mobile Access
- Mobile Signature Capture
- Payroll Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Routing
- Self Service Portal
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Work Order Management
Lawn Care
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Automated Scheduling
- Billing & Invoicing
- CRM
- Calendar Management
- Chemical Usage Tracking
- Client Portal
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Employee Management
- Equipment Management
- Estimating
- For Lawn Care
- GPS
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Mobile Access
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Reminders
- Reporting & Statistics
- Route Optimisation
- Routing
- SMS Messaging
- Scheduling
- Service History
- Task Scheduling
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Work Order Management
Locksmith
- Billing & Invoicing
- CRM
- Dispatch Management
- For Locksmiths
- GPS
- Inventory Management
- Mobile Access
- Payment Processing
- Scheduling
- Work Order Management
Maid Service
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- Calendar Management
- Client Portal
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Employee Management
- Estimating
- GPS
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Mobile Access
- Mobile Alerts
- Multi-Location
- Online Booking
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Routing
- SMS Messaging
- Scheduling
- Service History
- Third Party Integrations
- Time Tracking
- Timesheet Management
- Work Order Management
- Workflow Management
Plumbing
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Contact Database
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Equipment Tracking
- Estimating
- For Plumbing Industry
- Historical Reporting
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile App
- Mobile Signature Capture
- Payment Processing
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Task Scheduling
- Technician Management
- Third Party Integrations
- Timesheet Management
- Work Order Management
Plumbing Estimating
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Automatic Backup
- Bid Management
- Calendar Management
- Change Order Management
- Commercial/Industrial
- Contact Database
- Contract/License Management
- Cost Database
- Cost Estimating
- Customer Database
- Customisable Branding
- Data Import/Export
- Dispatch Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Estimating
- Fitting Management
- For General Contractors
- For Plumbing Industry
- Inventory Management
- Invoice Management
- Job Management
- Location Tracking
- Maintenance Scheduling
- Mobile Alerts
- Mobile Signature Capture
- Prebuilt Assembly
- Project Planning
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- SMS Messaging
- Status Tracking
- Takeoff
- Task Scheduling
- Template Management
- Third Party Integrations
- Visual Assemblies
- Work Order Management
Roofing
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Aerial Measurement
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Calendar Management
- Commercial
- Contact Database
- Contract/License Management
- Customer Database
- Customer Portal
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dispatch Management
- Document Storage
- Electronic Payments
- Electronic Signature
- Email Templates
- Equipment Tracking
- Estimating
- GPS
- Industrial
- Inspection Management
- Interaction Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Lead Management
- Material Ordering
- Mobile Access
- Mobile App
- Photo Capture
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Scheduling
- Task Scheduling
- Team Management
- Time & Expense Tracking
- Work Order Management
- Workflow Management
Scheduling
- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Approval Workflow
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Compliance Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Email Management
- Employee Management
- Employee Scheduling
- Facility Scheduling
- Group Scheduling
- Mobile Access
- Mobile Alerts
- Multi-Language
- Multi-Location
- Online Booking
- Real Time Notifications
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Rescheduling
- Resource Scheduling
- Room Booking
- SMS Messaging
- Self Service Portal
- Task Scheduling
- Third Party Integrations
- Timesheet Management
Security System Installer
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Automatic Backup
- Billing & Invoicing
- Calendar Management
- Client Portal
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Employee Management
- Estimating
- GPS
- Geographic Maps
- Inventory Management
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Signature Capture
- Purchase Order Management
- QM/ABPro Interface
- QuickBooks Integration
- Quotes/Estimates
- Real Time Reporting
- Recurring Tasks
- Reminders
- Routing
- Scheduling
- Status Tracking
- Task Scheduling
- Third Party Integrations
- Work Order Management
Service Dispatch
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Client Portal
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Dispatch Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Estimating
- GPS
- Geographic Maps
- Historical Reporting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Reminders
- Reporting & Statistics
- Routing
- Scheduling
- Self Service Portal
- Service History
- Status Tracking
- Task Scheduling
- Technician Management
- Third Party Integrations
- Work Order Management
Work Order
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Barcode / Ticket Scanning
- Billing & Invoicing
- Calendar Management
- Contact Database
- Contract/License Management
- Customer Database
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Equipment Maintenance
- Estimating
- Historical Reporting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Preventive Maintenance
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Appointments
- Reporting & Statistics
- Routing
- Scheduling
- Search/Filter
- Task Scheduling
- Third Party Integrations
- Work Order Creation
- Work Order Management
- Workflow Management
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Built by industry experts, AroFlo is the most trusted field service software on the market. It automates businesses & transforms lives.
Brandon V.
Franchise Community Manager in US
Verified LinkedIn User
11-50 Employees
Used the Software for: 1+ year
Reviewer Source
If you have a sales team that is mobile and on the road this is an incredible platform.
5
4 years ago
Pros:
It's very intuitive and has more tools and most businesses will need. It's very easy for salespeople to use and if they are not able to use it that's a good sign that you should be looking for a replacement.
Cons:
There are a lot of options that can get a little bit overwhelming. The learning curve is a little high but that's due to the fact that there are so many tools available.
Jennifer S.
Fiscal Admin. in US
Construction, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice
Alternatives Considered:
Service Tech & Office friendly
4
last year
Comments: They were super about the initial training, and have consistently tried to answer any remaining issues. We began to be able to have our techs collect credit card payments; awesome for both office & customers!! Data from the old system transferred over, mostly without any issues. The continual updates, which are largely in response to customer/user requests is a plus. You don't always get what you want, or as fast as you want it, but they are definitely trying to meet the most important, common user needs.
Pros:
Better dispatching than what we had before.
Cons:
Reports aren't all that they need to be, but can download info to Excel & manipulate most data
Carolyn M.
DIRECTOR OF OPERATIONS in US
Automotive, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source
One of the best dispatching softwares!
5
2 months ago
New
Comments: Great all around dispatching/billing software. Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing!
Pros:
Very easy to implement, utiliize, training, etc. I have worked with many dispatching softwares, but this one is everything we needed with a lot of extras - dispatch zone map, heat map, customer email blasts, and the list goes on and on.
Cons:
No ability to make a negative invoice or a credit memo. You can void tickets easily, but some customers must have a hard copy of a credit with a different number than their original and this cannot be done as of yet in the software.
Chris M.
Vice President in US
Construction, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice
Alternatives Considered:
Mislead reps, they take your money and run
1
last week
New
Comments: Horrible customer service!!
Pros:
Lots of customization, ease of mobile device.
Cons:
Lied to by sales rep, and implementation team about what system can do. Found that no PO's can be generated through mobile device. GPS system is beyond horrible. No tracking, just real time tracking. Most of time it never updates so fleet is always idling instead of driving. No custom forms. Customer service is the worst. No follow up, no corrections, no help getting live but will take your money
Rueben D.
President in US
Security & Investigations, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice
Great if your invoicing is linear
4
2 months ago
New
Comments: So, So. If I hadnt already committed so many resources to migrating over to this software I would not continue/finalize our transition.
Pros:
Mobile, cloud based & customizable. That is really it.
Cons:
You have to use linear invoicing and can add no special charachters or alpha ones to your invoicing. No fix for this.
