Who Uses NetSuite?
NetSuite is ideal for small to midsize businesses.
What Is NetSuite?
NetSuite is the world's #1 cloud accounting solution, providing a unified platform to streamline back-office processes to areas like CRM, inventory, and ecommerce. NetSuite empowers businesses of all sizes and industries to optimize financial close, reduce IT costs, and eliminate operational inefficiencies with our built-in business intelligence, reporting, and real-time visibility -- allowing you to focus on key, revenue-generating decisions, rather than worry about your back-end systems.
NetSuite Details
NetSuite
http://www.netsuite.com
Founded 1998
NetSuite Pricing Overview
NetSuite does not have a free version and does not offer a free trial.
Free Version
No
Free Trial
No
Deployment
Cloud, SaaS, Web
Training
In Person
Live Online
Webinars
Documentation
Support
24/7 (Live Rep)
Online
NetSuite Features
Accounting Software
- Accounts Receivable
- Bank Reconciliation
- Billing & Invoicing
- CPA Firms
- Expense Tracking
- Fixed Asset Management
- Fund Accounting
- Government
- Nonprofits
- Payroll Management
- Project Accounting
- Purchase Orders
- Tax Management
Accounts Payable Software
- 1099 Preparation
- Aging Tracking
- Approval Process Control
- Cash Management
- Check Writing
- Data Extraction
- Duplicate Payment Alert
- Electronic Funds Transfer
- Fraud Detection
- Invoice Processing
- PO Reconciliation
- Recurring Payments
- Vendor Management
Accounts Receivable Software
- ACH Payment Processing
- Aging Tracking
- Billing & Invoicing
- Check Processing
- Collections Management
- Customer Statements
- Online Payment Processing
- Overpayment Processing
- Partial Payments
- Receivables Ledger
- Recurring Billing
Apparel Management Software
- Billing & Invoicing
- Catalogue Management
- Inventory Management
- Materials Management
- Order Management
- Product Management
- Production Management
- Purchasing
- Returns Management
- Shipping Management
- Supplier Management
- Supply Chain Management
- Warehouse Management
BI Tools
- Ad Hoc Reports
- Benchmarking
- Dashboard
- Key Performance Indicators
- Performance Metrics
- Predictive Analytics
- Profitability Analysis
- Publishing / Sharing
- Scorecards
- Strategic Planning
- Trend / Problem Indicators
- Visual Analytics
Business Management Software
- Billing & Invoicing
- CRM
- Employee Management
- Financial Management
- Inventory Management
- Marketing Management
- Order Management
- Performance Metrics
- Project Management
- Purchasing
- Scheduling
- Time & Expense Tracking
- Training Management
- Vendor Management
Distribution Software
- Barcoding / RFID
- Import / Export Management
- Inventory Management
- Order Management
- Purchasing
- Returns Management
- Sales Forecasting
- Shipping Management
- Warehouse Management
ERP Systems
- CRM
- Distribution Management
- Enterprise Asset Management
- Financial Management
- HR Management
- Inventory Management
- Order Management
- Project Management
- Purchase Order Management
- Reporting/Analytics
- Supply Chain Management
- Warehouse Management
Financial Management Software
- Budgeting & Forecasting
- Cash Management
- Consolidation / Roll-Up
- Currency Management
- Financial Reporting
- Investment Management
- Project Management
- Revenue Recognition
- Risk Management
- Tax Management
Financial Reporting Software
- "What If" Scenarios
- Access Controls/Permissions
- Audit Trail
- Balance Sheet
- Budgeting/Forecasting
- Cash Management
- Consolidation/Roll-Up
- Data Import/Export
- General Ledger
- Multi-Company
- Profit/Loss Statement
Inventory Control Software
- Barcoding/RFID
- Check-in/Check-out
- Cost Tracking
- Forecasting
- Inventory Optimisation
- Inventory Tracking
- Item Management
- Reorder Management
- SKU/UPC Codes
- Serial Number Tracking
- Supplier Management
Inventory Management Software
- Alerts/Notifications
- Forecasting
- Inventory Optimisation
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Product Identification
- Reorder Management
- Reporting/Analytics
- Retail Inventory Management
- Supplier Management
- Warehouse Management
MRP Software
- Bills of Material
- Document Management
- Inventory Management
- Order Management
- Production Scheduling
- Quality Management
- Quote Management
- Reporting/Analytics
- Safety Management
- Supplier Management
- Supply Chain Management
Manufacturing Execution Software
- Document Management
- Forecasting
- Quality Management
- Quote Management
- Resource Management
- Supplier Management
- Supply Chain Management
- Traceability
Manufacturing Software
- Accounting Integration
- ERP
- MES
- MRP
- Maintenance Management
- Purchase Order Management
- Quality Management
- Quotes/Estimates
- Reporting/Analytics
- Safety Management
- Shipping Management
Order Management Software
- Backorder Management
- Catalogue Management
- Inventory Management
- Order Entry
- Order Fulfillment
- Order Tracking
- Recurring Orders
- Returns Management
- Shipping Management
- Special Order Management
Project Management Software
- Agile Methodologies
- Budget Management
- Client Portal
- Collaboration Tools
- Cost-to-Completion Tracking
- Customisable Templates
- Gantt Charts
- Idea Management
- Kanban Board
- Milestone Tracking
- Portfolio Management
- Resource Management
- Time & Expense Tracking
- Traditional Methodologies
Resource Management Software
- Capacity Management
- Collaboration Tools
- Drag & Drop
- Forecasting
- Reporting/Project Tracking
- Resource Scheduling
- Search/Filter
- Skills Tracking
- Utilisation Reporting
Retail Management Software
- CRM
- Commission Management
- Email Marketing
- Employee Management
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Location
- Order Management
- Purchase Order Management
- Reporting/Analytics
- Returns Management
- eCommerce
Supply Chain Management Software
- Demand Planning
- Electronic Data Interchange
- Import/Export Management
- Inventory Management
- Order Fulfillment
- Sales & Operations Planning
- Shipping Management
- Supplier Management
- Transportation Management
- Warehouse Management
Warehouse Management Software
- 3PL Management
- Barcoding/RFID
- Forecasting
- Inventory Management
- Multi-Location
- Order Management
- Purchasing
- Quality Management
- Real Time Synchronisation
- Receiving/Putaway Management
- Returns Management
- Shipping Management
NetSuite Alternatives
More NetSuite alternatives
NetSuite Reviews
Showing 5 of 713 reviews
Aaron O.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/12/2018
"Controller at Non-Profit Legal Service Provider"
Comments: We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.
Pros: User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.
Cons: Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.
- Reviewer Source
- Reviewed on 7/12/2018
Arthur H.
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Overall Rating4/5
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Ease of Use1/5
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Features & Functionality3/5
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Customer Support1/5
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Value for Money2/5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 6/6/2020
"Extremely robust and customizable, yet archaic, poor interface, and too expensive."
Pros: The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.
Cons: Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 6/6/2020
Tony M.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support3/5
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Value for Money3/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/8/2020
"all in one solution"
Pros: customisability to suit needs of our growing business
Cons: cost to set up and run and for employees to be able to successfully use
- Reviewer Source
- Reviewed on 25/8/2020
Kathy S.
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Overall Rating3/5
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Ease of Use3/5
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Features & Functionality3/5
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Customer Support3/5
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Value for Money3/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/8/2019
"Netsuite Experience - It's nice to have all your info in one place"
Comments: Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.
Pros: I like that everything is in one location. We aren't having to export all of our inventory to a separate system, in order to have a website. It makes it so much easier for all of our employees, rather that having to log into multiple systems, to get real time information about inventory, orders, etc.
Cons: The product that we use for our website, SiteBuilder, is really in need of updates. My understanding, is that a lot of customers are still using this, but it is considered "deprecated", so it no longer gets updates. The problem is, that the other website platforms that you can upgrade to within Netsuite, are very difficult to customize. We have been told that the new "midrange product", really can't be customized at all. Suite Commerce Advanced, the top level product, would solve some of the issues we have with SiteBuilder, however, it is EXTREMELY expensive. Just the implementation costs are huge, but everyone we talked to when considering switching to the product, said that there isn't a real upgrade path. As new versions come out, you really have to re-implement your website. Since it is supposedly difficult to modify on your own, that means more implementation costs as new versions come out. Because of this, we have opted to stay with SiteBuilder, and work with 3rd party vendors, to try to get us some of the features that SiteBuilder is lacking. Although we do run into issues, overall, this has been working for us, and allowing us to keep everything in one system, which is very important to us.
- Reviewer Source
- Reviewed on 26/8/2019
Mariana V.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality2/5
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Customer Support3/5
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Value for Money3/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/6/2020
"Pros and Cons - Don't fall for their sale pitch"
Comments: - The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays. -The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team. - They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver. - Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.
Pros:
- The software allows for some visual customization of the home page based on each role that is easy to do without the help of a programmer. For example, customize the views for each roles, set up alerts, etc.
- The search bar within the software works extremely well, which makes it easier to navigate;
- The use of the software is intuitive and easy to follow/ learn;
- The SuiteAnswers articles are very helpful in answering questions/ showing how to do anything one may need in the system.
Cons: Before selecting this software, I read several reviews saying the biggest issue was the how difficult it was to customize the software. Here are some actual examples: 1. If you want a new field (which they call segment) to be tracked for reporting purposes, you need to create a costume segment, which wont be part of the basic product the sales team sells to you. Also, just found out that it can not created as a mandatory field. 2. All NetSuite modules are standard/ out of the box. Even though we emphasized that Procure to Pay was the absolutely most important module to us, the sales team pushed the basic procure to pay module, which did not include Blanket POs or 3-way match. The thing is the sales team pushes the basic solutions to close the sale, but then later you are stuck having to process change orders, which although are not very expensive, each take about 2 weeks to process, delaying the project. 3. After delaying our project to include 3-way match and blanket POs (2-week delay), the implementation issues begun. It turns out that the 3-way match that they sold to us does NOT work. What the system was able to do is a 2-way match. Also, the system does not allow for an approval flow for releases of blanked POs. Lastly, the costume segment can not be a mandatory field as it doesn't work on blanket PO releases. In Summary - The sales team will push their most simple out of the box version, upgrades result in delays.
- Reviewer Source
- Reviewed on 23/6/2020
