What Is NetSuite?

NetSuite is an all-in-one cloud business management solution that helps more than 34,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.

Who Uses NetSuite?

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Where can NetSuite be deployed?

Cloud-based
On-premise

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 21 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite pricing

Starting Price:

Not provided by vendor
  • No free version

NetSuite does not have a free version.

Pricing plans

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 21 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite videos and images

NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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NetSuite video
NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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Features of NetSuite

  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Management
  • Cataloguing/Categorisation
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Customizable Rules
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualisation
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Accountants
  • For B2B
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritisation
  • Procurement Management
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Promotions Management
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Risk Analysis
  • Risk Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Utilisation Reporting
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Management

NetSuite Alternatives

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SAP Concur takes you beyond automation to a completely connected spend management solution that grows with your business
The leading accounting software for small businesses. Instant access to customer, vendor and employee information.
Discover SAP S/4HANA Cloud, a complete ERP system with embedded AI and machine learning.
The #1 Cloud Accounting & Financial Management System. Achieve real-time visibility, drive efficiency, and scale with confidence.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Save time and reduce costs with innovations that reimagine your customer relationships.
Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.
Priority is a refreshing alternative to weighty and complex ERP systems that help boost your business efficiency.

Reviews of NetSuite

Average score

Overall
4.1
Ease of Use
3.8
Customer Service
3.7
Features
4.1
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Courtney
Courtney
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

With NetSuite, we'll be able to expand our business

5.0 2 weeks ago New

Comments: I highly recommend NetSuite. It provides everything a manufacturer, no matter how big or little, might want. With NetSuite, we have room to expand as we progress. We're currently still using manual stock counts but are making moves toward a barcode scanning system.

Pros:

Our firm outgrew QuickBooks, which was the business challenge that NetSuite addressed. Consequently, we are currently focused on becoming proficient in NetSuite as soon as possible. As a result, I am spending a lot of time teaching and creating systems for use by other salespeople.

Cons:

Estimating the cost of an assembly by looking only at the BOM. The most up-to-date information must be calculated and made available. It's simple to figure out the gross margin. Our earnings are based on a margin, and the numbers shift during the day.

Oracle Response

2 weeks ago

Thanks for taking the time to leave a review, Courtney! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Brendan
CIO in US
Investment Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Effective Cloud-Hosted ERP

4.0 last month New

Comments: As part of our investment/integration approach, we have moved several businesses from QuickBooks to NetSuite. This is equivalent of going from mom-and-pop to professional-level accounting/reporting. We're very happy to have made the switch, and we expect to bring other of our businesses abroad the platform as a means of standardizing our accounting practices groupwide.

Pros:

Relative to other softwares, NetSuite is easy to implement and learn for non-technical users. Our businesses use NetSuite for a variety of accounting and finance tasks, and across-the-board our staffs have been able to pick up the tools and, in some cases, master them quickly with even just a little user acceptance testing.

Cons:

NetSuite needs a UI upgrade -- it was clearly developed in the late 90s/early 2000s. UI tech has advanced considerably, and some implementation of modern techniques would help improve the product. Our main complaint w/r/t NetSuite is the lack of very good implementation and development support. Lastly, there are some surprising gaps in the software; for example, there is no native functionality for approving changes to vendor bank details, an area of high fraud risk. We have developed our own solution, but we would have expected some native functionlaity for that, given the risk.

Alternatives Considered: Sage Intacct

Reasons for Choosing NetSuite: We are a public holding company, so QuickBooks was not going to cut it long-term for the level of professional process and audit controls we needed.

Switched From: QuickBooks Desktop Enterprise and Quickbooks Online

Reasons for Switching to NetSuite: We looked to peer advice and it pointed us to NetSuite.

Oracle Response

4 weeks ago

Thanks for taking the time to leave a review, Brendan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Faith
Director of Analytics in US
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Explore other options...

3.0 3 weeks ago New

Comments: Overall, not a pleasant experience. We have now hired a third-party consultant (even more $$) to help us rectify mistakes made during initial implementation.

Pros:

The CRM module is great! We can track potential customers from the suspect stage to fully qualified customers with a signed contract.

Cons:

This is an Oracle backed product and as a result, the backend database is ridiculously hard to use for analytical reporting. Oracle is not inclined to share a data map for its clients.

Alternatives Considered: SAP Business One and Dynamics 365 Business Central

Reasons for Choosing NetSuite: We needed to scale our operation model

Reasons for Switching to NetSuite: [sensitive content hidden] preferred NetSuite

Oracle Response

2 weeks ago

Thank you for taking the time to leave a review, Faith. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Charles
VP of Finance in US
Accounting, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Limited QuickBooks Journey to Robust NetSuite

5.0 4 months ago

Pros:

We have investments in various business arenas (Hospitality, Restaurant, Aviation, Real Estate, Ranches, Home office) and some are intercompany, others are not, but require combined statements. NetSuite allows us to set up the subsidiaries with the proper rollups and consolidation/eliminations, while providing the drilldown process to reconcile any differences, if needed. Moving to NetSuite enabled us to enhance the previous business processes and create process efficiencies/ financial transparencies.

Cons:

Integration with the previous business processes was difficult, not due to NetSuite, but the lack of standardization/harmonization of data management, Chart of accounts. i have a short list of issues that have been brought to my attention from the users, but these result from the fact we look at 130 plus subsidiaries in one report and the first column with the GL account reference does not freeze, like in an Excel worksheet (solution = download data into a worksheet).

Alternatives Considered: Sage Intacct and SAP Business One

Reasons for Choosing NetSuite: needed to have a system that would allow a full consolidation/elimination financial and the process to do this with Quickbooks was an excel worksheet with 130 plus financials, not very efficient.

Switched From: QuickBooks Desktop Enterprise

Reasons for Switching to NetSuite: Cost and capabilities of NetSuite

Oracle Response

4 months ago

Thanks for taking the time to leave a review, Charles! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Becky
Becky
Software Developer in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

NetSuite automated many operations to save time

4.0 last month New

Comments: Our company's inventory management and warehouse allocations have previously been quite manual; however, with the implementation of NetSuite, these processes will be greatly automated, allowing for much more rapid inventory management.

Pros:

By consolidating your accounting in NetSuite, you can speed up your closure procedures and create reports with less effort. It's also the ideal choice for integrating with other SaaS products for niche financial needs.

Cons:

Some more recent modules are "incomplete," meaning they lack necessary but minor features. In some cases, these problems may have been avoided with the aid of reverse process flow diagrams.

Oracle Response

last month

Thanks for taking the time to leave a review, Becky! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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