Who Uses Odoo?
Odoos fully-integrated, customizable, an open-source suite of business applications intends to serve SMBs but is designed to meet the needs of companies regardless of size and budget.
What Is Odoo?
Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget).
Odoo Details
Odoo
https://www.odoo.com
Founded 2005
Odoo pricing overview
See pricing plansOdoo has a free version and offers a free trial. Odoo paid version starts at US$12.00/month.
Starting Price
US$12.00/month See pricing details
Pricing Details
Contact Odoo for pricing details.
Free Version
Yes
Free Trial
Yes, get a free trial
Odoo deployment and support
Support
- Business Hours
- Online
Deployment
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- In Person
- Live Online
- Webinars
- Documentation
Odoo Features
Accounting Software
- Accounts Receivable
- Bank Reconciliation
- Billing & Invoicing
- CPA Firms
- Expense Tracking
- Fixed Asset Management
- Fund Accounting
- Government
- Nonprofits
- Payroll Management
- Project Accounting
- Purchase Orders
- Tax Management
Accounts Payable Software
- 1099 Preparation
- Aging Tracking
- Approval Process Control
- Cash Management
- Check Writing
- Data Extraction
- Duplicate Payment Alert
- Electronic Funds Transfer
- Fraud Detection
- Invoice Processing
- PO Reconciliation
- Recurring Payments
- Vendor Management
Billing and Invoicing Software
- Billing Portal
- Contact Database
- Contingency Billing
- Customisable Invoices
- Dunning Management
- Hourly Billing
- Mobile Payments
- Multi-Currency
- Online Invoicing
- Online Payments
- Payment Processing
- Project Billing
- Recurring/Subscription Billing
- Tax Calculator
Business Management Software
- Billing & Invoicing
- CRM
- Employee Management
- Financial Management
- Inventory Management
- Marketing Management
- Order Management
- Performance Metrics
- Project Management
- Purchasing
- Scheduling
- Time & Expense Tracking
- Training Management
- Vendor Management
CRM Systems
- Calendar/Reminder System
- Document Storage
- Email Marketing
- Internal Chat Integration
- Lead Generation
- Lead Scoring
- Marketing Automation Integration
- Mobile Access
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
Contract Management Software
- Buy Side (Suppliers)
- Completion Tracking
- Compliance Tracking
- Contract Lifecycle Management
- Electronic Signature
- Full Text Search
- Government Contracts
- Pre-built Templates
- Sell Side (Customers)
- Specialty Contracts
- Version Control
- Workflow Management
ERP Systems
- CRM
- Distribution Management
- Enterprise Asset Management
- Financial Management
- HR Management
- Inventory Management
- Order Management
- Project Management
- Purchase Order Management
- Reporting/Analytics
- Supply Chain Management
- Warehouse Management
Fleet Management Software
- Dispatch Management
- Employee Management
- Fuel Management
- GPS Tracking
- Incident Reporting
- Inspection Management
- Inventory Management
- Maintenance Management
- Mileage Tracking
- Motor Pool
- Routing
- Tire Management
- VIN Lookup
- Work Order Management
HR Software
- 360 Degree Feedback
- Applicant Tracking
- Benefits Management
- Compensation Management
- Employee Database
- Employee Profiles
- Onboarding
- Payroll Management
- Performance Management
- Recruitment Management
- Self Service Portal
- Time & Attendance Management
- Time Off Management
Inventory Control Software
- Barcoding/RFID
- Check-in/Check-out
- Cost Tracking
- Forecasting
- Inventory Optimisation
- Inventory Tracking
- Item Management
- Reorder Management
- SKU/UPC Codes
- Serial Number Tracking
- Supplier Management
Inventory Management Software
- Alerts/Notifications
- Forecasting
- Inventory Optimisation
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Product Identification
- Reorder Management
- Reporting/Analytics
- Retail Inventory Management
- Supplier Management
- Warehouse Management
MRP Software
- Bills of Material
- Document Management
- Inventory Management
- Order Management
- Production Scheduling
- Quality Management
- Quote Management
- Reporting/Analytics
- Safety Management
- Supplier Management
- Supply Chain Management
Order Management Software
- Backorder Management
- Catalogue Management
- Inventory Management
- Order Entry
- Order Fulfillment
- Order Tracking
- Recurring Orders
- Returns Management
- Shipping Management
- Special Order Management
POS Systems
- Barcode Scanning
- Commission Management
- Customer Account Profiles
- Discount Management
- Electronic Signature
- Gift Card Management
- Loyalty Program
- Multi-Location
- Restaurant POS
- Retail POS
- Returns Management
- eCommerce Integration
Procurement Software
- Catalogue Management
- Contract Management
- Fixed Asset Management
- Inventory Management
- Invoice Processing
- Purchase Order Management
- Receiving/Putaway Management
- Requisition Management
- Sourcing Management
- Spend Management
- Supplier Management
Product Lifecycle Management Software
- Change Management
- Compliance Management
- Cost Tracking
- Design Management
- Document Management
- Product Data Management
- Project Management
- Requirements Management
- Supplier Management
Quoting Software
- Automated Quoting
- Catalogue Management
- Client Portal
- Contact Management
- Customisable Branding
- Discount Management
- Pricing Management
- Product Configurator
Recurring Billing Software
- Deferred Billing
- Dunning Management
- Multi-Currency
- Multi-Period Recurring Billing
- Payment Processing
- Recurring Invoicing
- Recurring/Subscription Billing
- Self Service Portal
Subscription Management Software
- Cancellation Management
- Discount / Coupon Management
- Dunning Management
- Enrollment Management
- Product Catalogue
- Recurring Billing
- Revenue Recognition
- Self Service Portal
- Subscription Plan Management
- Tax Management
- Usage Tracking/Analytics
Supply Chain Management Software
- Demand Planning
- Electronic Data Interchange
- Import/Export Management
- Inventory Management
- Order Fulfillment
- Sales & Operations Planning
- Shipping Management
- Supplier Management
- Transportation Management
- Warehouse Management
Warehouse Management Software
- 3PL Management
- Barcoding/RFID
- Forecasting
- Inventory Management
- Multi-Location
- Order Management
- Purchasing
- Quality Management
- Real Time Synchronisation
- Receiving/Putaway Management
- Returns Management
- Shipping Management
Website Builder Software
- Auto Update
- Content Import/Export
- Drag & Drop
- Landing Pages/Web Forms
- Online Booking Tools
- Online Store Builder
- Pre-built Templates
- Real Time Editing
- SEO Management
- Survey Builder
eCommerce Software
- CRM
- Data Security
- Email Marketing
- Inventory Management
- Kitting
- Mobile Access
- Multi-Channel Marketing
- Multi-Store Management
- Promotions Management
- Returns Management
- Reviews Management
- SEO Management
- Templates
Odoo Alternatives
More Odoo alternatives
Odoo Reviews
Read all reviewsOverall rating
Average score
Alián R.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/2/2020
"Excellent ERP to manage your business operations"
Comments: We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.
Pros: Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.
Cons: The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.
- Reviewer Source
- Reviewed on 25/2/2020
Mudssar A.
-
Overall Rating4 /5
-
Ease of Use3 /5
-
Features & Functionality5 /5
-
Customer Support3 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/5/2020
"Pro vs Cons of Business with Odoo"
Comments: Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.
Pros: Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.
Cons: Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.
- Reviewer Source
- Reviewed on 12/5/2020
Denis L.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/12/2020
"Odoo Hosted is Kewl"
Comments: I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.
Pros: Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.
Cons: I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).
- Reviewer Source
- Reviewed on 15/12/2020
Verified Reviewer
-
Overall Rating3 /5
-
Ease of Use2 /5
-
Features & Functionality4 /5
-
Customer Support1 /5
-
Value for Money2 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/6/2020
"Cool idea - Terrible PAID customer support - Buggy software"
Comments: Very frustrating. I'm used to working with Open Source platforms and expect no support from platform developers except forums and white papers. When I pay for support, I expect support. Odoo PAID customer service acts like they are donating their time. In short, unless you have a python coder on staff, do NOT use Odoo.
Pros: *Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/PHP and running a LAMP config server. Tons of features and full suite of integrated apps. But all of them are buggy and PAID customer support is terrible.
Cons:
*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/Lite PHP and running a LAMP config server.
Terrible customer support. I mean, really, really bad. Takes a week or more, if ever, to get email questions answered. When answered, I get responses like this.
"Yes, you are right. That is broken. We might fix it in the next VERSION. Or, you can pay us extra to fix it in this version."
Odoo customization cost base development fee plus $5per dev hour per month forever. So, a 20 hour CSS/HTML/JS customization would cost BASE, plus $100 per month FOREVER.
Odoo.sh multi website platform is a nightmare from SEO pov. Out of the box themes are responsive, but rudimentary. Their ecommerce themes are very bad.
Back office sales order process takes about 20 clicks to complete .
POS systems have limited hardware options
Adding inventory is multi-screen / excessive click function.
Shipping apps don't work well.
All non-tech staff HATE the platform.
System generates excess volumes of emails that can't be turned off.
Paid hosting doesn't support NON WWW domain names. I never saw that problem in 20 years of hosting websites!
The list goes on, but there isn't enough space here to write all the problems with the PAID version with PAID customer support.
- Reviewer Source
- Reviewed on 26/6/2020
Peter C.
-
Overall Rating4 /5
-
Ease of Use3 /5
-
Features & Functionality4 /5
-
Customer Support3 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/10/2020
"Buckle your seatbelt, it's going to be a bumpy ride!"
Comments: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
Pros: Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.
Cons: The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly
- Reviewer Source
- Reviewed on 7/10/2020
