What Is Odoo?

Odoo is a fully integrated, customizable, open-source software packed with expertly designed, user-friendly business applications. Odoo's intuitive database is able to meet a majority of business needs, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of any company, regardless of size (or budget).

Who Uses Odoo?

Odoo open source software exists to help everyone, from people who just need a blog to big companies that need a full ERP. The software is flexible and can be adapted to SMEs or large corporations.

Where can Odoo be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Odoo
  • Located in San Francisco, US
  • Founded in 2005
  • Phone Support
  • Chat

Countries available

Argentina, Australia, Austria, Bahrain, Bangladesh and 59 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

Odoo pricing

Starting Price:

US$20.00/month
  • Yes, has free trial
  • Yes, has free version

Odoo has a free version and offers a free trial. Odoo paid version starts at US$20.00/month.

Pricing plans get a free trial

About the vendor

  • Odoo
  • Located in San Francisco, US
  • Founded in 2005
  • Phone Support
  • Chat

Countries available

Argentina, Australia, Austria, Bahrain, Bangladesh and 59 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others

Odoo videos and images

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Odoo video
Odoo Software - 1
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Odoo Software - 5

Features of Odoo

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Asset Tracking
  • Audit Management
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Cancellation Management
  • Capacity Planning
  • Cash Management
  • Cataloguing/Categorisation
  • Change Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer Segmentation
  • Customisable Branding
  • Customisable Invoices
  • Customisable Templates
  • Customizable Fields
  • Data Extraction
  • Data Import/Export
  • Debugging
  • Demand Forecasting
  • Design Management
  • Discount Management
  • Dispatch Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Restaurants
  • For Retail
  • For Startups
  • For iPad Devices
  • Forecasting
  • Fuel Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Graphical User Interface
  • HR Management
  • Idea Management
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Item Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • PO Reconciliation
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritisation
  • Procurement Management
  • Product Catalogue
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Scheduling
  • Project Accounting
  • Project Management
  • Project Planning/Scheduling
  • Publishing Options
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Editing
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service History
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Social Promotion
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Subscription Plan Management
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Training Management
  • Transportation Management
  • Usage Tracking/Analytics
  • VIN Lookup
  • Vendor Management
  • Version Control
  • Visualisation
  • WYSIWYG Editor
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Odoo Alternatives

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Discover SAP S/4HANA Cloud, a complete ERP system with embedded AI and machine learning. Learn more about SAP S/4HANA
On-premise open-source solution that streamlines all ERP, CRM and SCM operations.
Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities.
Sugar helps sales, marketing and service teams to reach their full potential in everything they do.
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SAP Concur takes you beyond automation to a completely connected spend management solution that grows with your business Learn more about SAP Concur
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime.

Reviews of Odoo

Average score

Overall
4.1
Ease of Use
3.9
Customer Service
3.6
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nabin P.
Nabin P.
CEO in Nepal
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Complete set of business management software

5 11 months ago

Comments: Odoo has helped us to automate our business process securely while leveraging more revenue.

Pros:

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Cons:

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Alternatives Considered: SAP S/4HANA, Zoho CRM, Dynamics 365, NetSuite and Acumatica Cloud ERP

Reasons for Choosing Odoo: Odoo can be implemented on-premise making it more reliable and secure.

Switched From: NetSuite

Reasons for Switching to Odoo: Odoo is open source and can be hosted on-premise making it best for growing business.

Federico A.
Federico A.
CFO in Uruguay
Verified LinkedIn User
Banking, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

The best Free ERP in the market

4 last week New

Comments: It was a challenge at first but once you develop properly the tool it really helps your business consolidate, control and support operations.

Pros:

I liked that it is module based, which means that you can use as many modules as your organization's needs grow. Its free version is robust and allows many useful features. You can easily integrate other services and is good step from Spreadsheets,

Cons:

Since it is an open source product you do need a specialized team to plan, monitor develop a good installation. Once you try to pass to a paid version, you need to really pay attention to the tricky fees and choose a plan to minimize costs.

Sid A.
MD in South Africa
Retail, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Implementing ODOO ,Worst business decision I have ever made

1 2 weeks ago New

Comments: Worst business decision made . Product support is bad...Odoo does everything, but does nothing well.
heres a link to a support ticket as an example of how they deal with their clients
[SENSITIVE CONTENT]

Pros:

Initially the fact that it was presented as having the ability to do everything on one platform. This is true, it can do anything...but it does nothing well. A jack of all trades, master of none is the expression that comes to mind.

Cons:

Everything is bad, the support is terrible, They are masters at passing the buck and if you have one customisation or third party component installed, the standard response is that they cannot help. They do not even look at the problem properly. Here is a link to a recent support ticket so you can see for yourself. [SENSITIVE CONTENT]

Faisal A.
Faisal A.
Digital Marketer in Bangladesh
Verified LinkedIn User
Internet, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

A all in one expensive solution

4 3 months ago

Pros:

Most of the things. Tracking leads is super easy now, because of Odoo. Designing emails is also easy here. More importantly, it's an all-in-one solution. Sometimes you don't even know what is that one feature will make your job easier. Then solutions like Odoo come in and offer you some. That's just wonderful.

Cons:

Nothing much really. Their customer care could be more consistent with the replies, that's all. It's expensive!

Berne L.
Managing Director in Thailand
Wholesale, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Great software, but avoid Odoo direct Implementation

4 2 months ago

Comments: We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it. We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success. My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.

Pros:

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Cons:

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.