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What Is Odoo?

Odoo is a completely customizable, fully integrated, all-in-one open-source software packed with hundreds of expertly designed business applications. Odoo offers up everything a business needs to run efficiently, such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Regardless of size or budget, Odoo is tailor-made to help companies grow with their wide array of efficient, easy-to-use business solutions.

Who Uses Odoo?

Odoo open source software exists to help everyone, from people who just need a blog to big companies that need a full ERP. The software is flexible and can be adapted to SMEs or large corporations.

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Reviews of Odoo

Average score

Overall
4.1
Ease of Use
4.0
Customer Service
3.7
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Meet
Meet
Erp Developer in India
Verified LinkedIn User
Computer Networking, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Odoo:One stop solution for inventory management

5.0 2 months ago New

Pros:

The inventory management , stock list , stock details is awesome compared to miracle and also the interface is user-friendly

Cons:

The pricing structure can be reduced especially for small business

Jeffrey
President in US
Consumer Goods, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Better than Netsuite at 20% of the Price

5.0 2 months ago New

Comments: Rough first year but not that everything is smoothed out it is great!

Pros:

It does everything that Netsuite does but for 20% of the cost!

Cons:

Don't use support from Odoo. Hire a consultant!! We use Emipro because we use a few of their apps and their support is fantastic.

Ed
Owner in US
Retail, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Buggy software and poor customer service

1.0 2 weeks ago New

Comments: Customer support was abysmal, taking a long time to respond and redirecting instead of resolving.

Pros:

Ease of signing up and getting started with the platform

Cons:

The software consistently had errors, requiring a refresh of the entire page and losing any work in progress. Customizing the Odoo Studio platform was complicated, which defeats the purpose of a no-code tool.

Garrett
EVP in US
Furniture, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Incredibly Powerful Community Version

5.0 4 months ago

Comments: Odoo is obviously a very mature software platform. It is great at what it does and the architecture allows for easy setup and easy customization. If it has modules that meet your needs even remotely, do not hesitate to use it.
The community edition is free, VERY easy to setup, and VERY stable. I have been running the community edition on a small linux server in my internal network. I have 100% uptime, zero restarts on that box since I deployed the "production" environment about 5 months ago.
I keep adding modules to use Odoo for more and more of my operations.
I went from spending several hundred dollars per month to fight w/ my previous inventory management system to spending a few hundred dollars once for a small servlet and have really unleashed the engagement and creativity of my inventory management and procurement departments.

Pros:

The Community version is completely free, no strings attached. You have to set it up, secure it, and host it yourself. The docker container available makes it a perfectly smooth and configurable deployment. If you or your IT department has any ability to use Docker to deploy applications on an internal network, they should be able to have Odoo Community up and running in an afternoon at most (if they can't, fire them). Odoo is complicated as it can cover a vast scope of your operations. Therefore, setup is complicated. We spent about 1 week from 1 person to get it ready to roll out. At the end of that week we had imported all our materials for purchasing (~500 items) and products we sell (~250 SKUs) from our previous inventory management system (MRPEasy) INCLUDING BOMS. Because of the incredibly effective bulk import features, simple guides, and logical workflows, we switched over to Odoo about 2 weeks earlier than our planned rollover date. I have yet to encounter anything I would consider a defect or a bug in the software. We have customized several forms to eliminate buttons or features not used, add columns and fields, and track some extra reference IDs for other systems on our products. Very easy platform to do deep configuration/manipulation on. The PDF generation and customization engine is very easy to use and works great. It was also easy to edit the code of the PDF template to make some stylistic changes to the forms we generate. If you know basic HTML and CSS, Odoo is simple enough to understand and navigate that you can really get deep in customization. The intra-app communication via "Activities" is ubiquitous in the platform and makes for very effective todo lists being integrated into the app that the "work" happens in.

Cons:

It really wants to send emails and manage communications. I had to dig pretty deep to make sure those features were turned off. We are B2B and I want communications to have a personal touch on pretty much everything.

Hanane
Freelance in Morocco
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Making decisions

4.0 4 months ago

Comments: A very wonderful experience and still like you

Pros:

Ease of use, community support, scalability, affordability and continuous development

Cons:

It takes a long time to run errands.....

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