---
description: Learn more about Seraph price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Seraph Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Seraph](/software/135361/seraph)

# Seraph

Canonical: https://www.capterra.ie/software/135361/seraph

> Open source web-based highly customisable customer support management system for IT support companies.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Seraph?

Computer support companies who have support tickets as well as companiezs who sell products to clients, includes onsite support as well as remote support.

Its great for companies with a retail sho

## About the vendor

- **Company**: Software Assistance
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Alerts/Escalation
- Automated Routing
- Self Service Portal
- Service Level Agreement (SLA) Management

## Category

- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Milvus](https://www.capterra.ie/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.ie/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/135361/seraph)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/135361/Seraph/> |
| en-AE | <https://www.capterra.ae/software/135361/seraph> |
| en-AU | <https://www.capterra.com.au/software/135361/seraph> |
| en-CA | <https://www.capterra.ca/software/135361/seraph> |
| en-GB | <https://www.capterra.co.uk/software/135361/seraph> |
| en-IE | <https://www.capterra.ie/software/135361/seraph> |
| en-IL | <https://www.capterra.co.il/software/135361/seraph> |
| en-IN | <https://www.capterra.in/software/135361/seraph> |
| en-NZ | <https://www.capterra.co.nz/software/135361/seraph> |
| en-SG | <https://www.capterra.com.sg/software/135361/seraph> |
| en-ZA | <https://www.capterra.co.za/software/135361/seraph> |

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