What Is Zen Planner?

Our comprehensive, gym member management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automations, Member & Staff Apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members.

Who Uses Zen Planner?

Fitness business owners who want to spend their time doing what they love & sharing their passion, rather than sitting behind a desk handling the administrative work required with running a business.

Where can Zen Planner be deployed?

Cloud-based
On-premise

About the vendor

  • Daxko
  • Located in Birmingham, US
  • Founded in 2006

Zen Planner support

  • Phone Support
  • Chat

Countries available

Australia, Canada, New Zealand, United States

Languages

English

About the vendor

  • Daxko
  • Located in Birmingham, US
  • Founded in 2006

Zen Planner support

  • Phone Support
  • Chat

Countries available

Australia, Canada, New Zealand, United States

Languages

English

Zen Planner videos and images

Zen Planner Software - Reporting & Dashboards
Zen Planner Software - Member and Staff Apps
Zen Planner Software - Marketing Automations
Zen Planner Software - Websites & Marketing
Zen Planner Software - Great Customer Service
View 6 more
Zen Planner video
Zen Planner Software - Reporting & Dashboards
Zen Planner Software - Member and Staff Apps
Zen Planner Software - Marketing Automations
Zen Planner Software - Websites & Marketing
Zen Planner Software - Great Customer Service

Compare Zen Planner with similar products

Zen Planner

Zen Planner

US$121.00/month
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US$109.00/month
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Pricing not provided by vendor
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Features of Zen Planner

  • Application Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Belt Ranking Classification
  • Billing & Invoicing
  • Calendar Management
  • Class Management
  • Class Scheduling
  • Client Portal
  • Client Profiles
  • Contract/License Management
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Event Management
  • Fitness Plan
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile App
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Point of Sale (POS)
  • Reporting & Statistics
  • Staff Management
  • Student Management
  • Team Management
  • Visitor Management

Zen Planner Alternatives

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Complete cloud phone system that is easy to set up and easy to manage.
Genbook is a smart and simple all-in-one appointment scheduling solution that helps entrepreneurs build a better business experience.
GymMaster is a powerful club management solution with full functionality on any device, 24/7 access, and a web portal for your members. Learn more about GymMaster
Easy to use gym software designed for all gym types, boot-camps, and fitness studios.
TeamViewer empowers you to connect to any device to support anyone, any process, or anything — from anywhere, anytime.
TeamUp is a better value software for ambitious business owners that takes away the complexity of running your gym, box, or studio. Learn more about TeamUp
Bsport is the next generation all-inclusive management platform for your boutique fitness or wellness studio helping you amplify your bookings and revenue. Learn more about bsport
Gymcatch helps fitness business owners save time, increase revenue and provide great customer service.
appointment management software & marketplace for all sports provider & athletes around the world
THE all-in-one management solution for gyms, studios and sports clubs

Reviews of Zen Planner

Average score

Overall
4.3
Ease of Use
4.0
Customer Service
4.4
Features
4.1
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jody
Jody
Head Teaching Professional in Canada
Verified LinkedIn User
Sports, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Very Helpful Customer Service!!!

5.0 4 years ago

Comments: Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.

Pros:

The software is very slick and versatile!

Cons:

There was a lot to learn that I wasn't familiar with.

Zen Planner Response

4 years ago

Happy to hear it - thanks Jody!

Itzak
CEO/Owner in US
Sports, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Perfect for managing a martial arts studio

5.0 last year

Comments: I was really impressed on how well they understand how martial art schools work. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Customer support was very helpful during the onboarding.

Pros:

You can tell this software was designed for martial artists. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. I loved that they recognize how important it is for martial art schools to know where students rank. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand.

Cons:

The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work.

Daxko Response

last year

Thank you so much for your review. We are proud to empower and serve martial arts communities around the globe.

Cindy
Finance and Office Administrator in Canada
Recreational Facilities & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

[SENSITIVE CONTENT] at ZenPlanner is Top Notch

4.0 2 months ago

Pros:

The customer service is stellar. Everyone I've spoken to is smart, friendly and efficient. [SENSITIVE CONTENT] did our transition to GAINS payment processing and I couldn't have asked for more warm, knowledgeable and efficient support. Her follow-up with me has been outstanding.

Cons:

It's not great for use with membership under 18; we do a lot of programming for children and need a way to have both parents as primary email contacts, need a way to communicate both with parents and with the 13-18 year old group. Grading (movement between programs and belt levels) is difficult.

Liz
CEO in US
Sports, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Used it for three years - feature rich but hard to use

3.0 2 years ago

Comments: We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.

Pros:

I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want. There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened. The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss. Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.

Cons:

The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming. Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site. Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain. There was no way to easily see which coaches had availability at which times.

Justin
Owner in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

8+ year user

5.0 3 months ago

Comments: Excellent.

Pros:

The service. I don't call in often but if I need help it's always there.

Cons:

Changing password info every 3 months is my biggest gripe.