LoginRadius

LoginRadius

by LoginRadius

Who Uses LoginRadius?

LoginRadius is an ideal CIAM solution for the following industries: Media/Publications, Travel/Hospitality, Public Sector, Telecommunications, Ecommerce/Retail, Financial Services, Healthcare.

What Is LoginRadius?

LoginRadius empowers businesses to deliver a delightful customer experience without compromising security. Using our customer identity platform, companies can offer a streamlined login process while protecting digital accounts and complying with data privacy regulations.

LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, third-party integrations, and customer insights.

LoginRadius Details

LoginRadius

http://www.loginradius.com

Founded 2012

LoginRadius Pricing Overview

LoginRadius does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

LoginRadius Features

Identity Management Software
Access Certification
Compliance Management
Multi-Factor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Provisioning

LoginRadius Reviews

Showing 5 of 9 reviews

Overall
3.6/5
Ease of Use
2.7/5
Customer Service
2.9/5
Features
2/5
Value for Money
2.8/5
Dave W.
Marketing & Advertising
  • Overall Rating
    5/5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 18/3/2015

"Highly Recommend LoginRadius"

Comments: We had a great experience with LoginRadius helping us get set up with social login integration on our site. From the sales people to the support team everyone at LoginRadius helped us at every stage of service inquiry and implementation. One noticeable trait of LoginRadius was their patience with us. We had very little tech experience on staff, so they made sure we understood what had to be done in order to successfully implement the service we were looking for. LoginRadius even reached out to us multiple times after implementation to let us know about some areas that needed tweaked in order to have an more efficient application. We're a fairly young company in the social media/online marketing space with a smaller staff so having LoginRadius work with us through every step of the social login implementation was very beneficial to us. Because of the social login capability we can now capture user information that will help us adjust and determine specific user content goals.

Pros: Sales staff was knowledgeable about their products/services and listened to us concerning our current situation and offered solutions that addressed areas of improvement. Support team was very patient and helpful when aiding us through the implementation process. There was no hesitation from any LoginRadius team member to hop on a call with us to better explain something that we were unclear about.

Vendor Response

by LoginRadius on 23/3/2015

Thank you Dave for all of your kind words! Our team loved working with you too.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 18/3/2015
Verified Reviewer
Digital Marketing Strategist
Information Technology & Services, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 18/9/2015

"Thorough APIs and unmatched support"

Comments: LoginRadius provides a very wide range of flexible and well-documented APIs, which were seamlessly integrated with our internal, bespoke 3rd party applications. LoginRadius' dashboard tool made it very simple to not only identify specific demographics of users, but parse out based on individual user segmentation. Their cloud storage has been exceptionally stable and we have experienced the highest uptime (which I've monitored!) and their support has exceeded everything we were promised - highly responsive. They obviously employ technically sound individuals who were willing to take the time to discuss our project in detail, make recommendations, and provide assistance around implementation. My technical team has also been very impressed with the level of service and product that's been provided.

Pros: Very helpful and knowledgeable product people, technical support. Top notch APIs, thorough documentation.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 18/9/2015
Sameer Z.
Nonprofit Organisation Management
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    Unrated
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 15/9/2015

"Bad experience with LoginRadius"

Comments: We purchased LoginRadius RaaS to register our 100,000 users and having spent over $8000, we could not succeed to register even one user successfully. There is a complete disconnect between their sales and tech teams. The sales team will promise the world for you while their tech team will deliver a defective software so full of bugs that we spent 4 months trying to integrate it without success. Also warn you that based on our experience, LoginRadius is only interested in the customer's money rather than in customer satisfaction. There will try every single way to fleece money out of you in advance without bothering to see if their customer has found the product useful or not.

Pros: I do not think there are any advantages of signing up with this service.

Cons: - LoginRadius custom WP plugin which they developed for us was full of bugs when we tried to install and run it on our WordPress installations. There were header errors and the WordPress site ended up with a blank screen.
- As per our agreement, the custom WP plugin was supposed to be integrated with Woocommerce so that users can pay online and then register to RaaS. However, on testing, we found out that the WP plugin also allowed free registrations bypassing the Woocommerce payment system which was a huge risk to our business.
- Their social commenting feature is only compatible with WordPress TwentyFourteen theme. In all other themes, the social buttons will disappear from the WordPress comment box.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 15/9/2015
Jonathan M.
CTO
Venture Capital & Private Equity, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/9/2015

"Excellent tool. Time saver!"

Comments: Using LoginRadius from the beginning has allowed us to implement social login features and focus our efforts on development of features rather than “plumbing”. The set was fairly quick and simple which saved us days of development. It saved us the monitoring and implementation of ongoing updates for each social provider as LoginRadius covered this. Furthermore the help during the setup and with implementation questions was thorough and
quick. Tehmeena Malik and her team has provided excellent customer service by being attentive to our issues, suggestion solutions and coordinating technical or billing support.

Pros: easy, simple, quick to set up and no need to watch ongoing changes to APIs of the social providers

Cons: price might be a tad too high but still worth the development time saved

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/9/2015
Verified Reviewer
Principal
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/9/2015

"Would recommend LoginRadius as a service!"

Comments: Opting to work with Login Radius greatly reduced our initial development time and costs, and the implementation process was efficient and seamless. As a result of using the Login Radius solution, we can worry less about compliance with the various social APIs, and focus more on creating beautiful websites for our clients. Working with Login Radius over the last year has been a great experience, the support and account teams have been extremely responsive to our requests and have worked with us to solve any issues we encountered along the way.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/9/2015