What Is Accounting Seed?
Accounting Seed is the #1 accounting software built natively on Salesforce enabling users to track all financial data in one place from sales lead to accounting ledger. With over 50,000 users and over 300 five-star reviews on the Salesforce AppExchange, Accounting Seed drives massive efficiencies for our customers and can perform the job of multiple applications. Save time manually matching data and connecting siloed systems, automate accounting processes, and make better business decisions.
Who Uses Accounting Seed?
Accounting Seed is designed for small-mid-market companies using or planning to use the Salesforce platform only.
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Reviews of Accounting Seed
Best Accounting Software for Fast Growing SMB
Comments: We have been using Accounting Seed for a bit over a year now and our whole teams loves it!
Super easy to use and easy to customize to meet your needs
Not the easiest to transition over to and it lacks good quality consulting partners.
Accounting Seed Response
4 years ago
Hi, Collin. Thank you for your awesome review of Accounting Seed! We are thrilled to hear you are finding great value in the software and that it is meeting your needs as a fast growing small business. We are always looking to improve - you mentioned there were some challenges with the transition. I would love to hear more about your experience. Please feel free to contact me at [email protected] to discuss in more detail or set up a phone call. Again, thank you for taking the time to review our accounting solution! I look forward to connecting. - Shannon
Comments: I have relied upon AccountingSeed support quite heavily. If I research what I need on their great website, and then concisely ask finish questions, I have great responses and I have had tremendous help that I have heavily relied upon throughout the three years of using AccountingSeed.
The robustness of the software is admirable. Once it is understood, the details of all transactions are right there. The really great feature is that our sales department can help with the data entry and timing of the billings.
It is not really a fault of the software, but I didn't have any training on reporting. The reporting is robust but I feel because of its flexibility, it is crucial to have up front training in order to know how to obtain the information needed.
Comments: We've had issues on and off using the program since going live in January 2019, however, AccountingSeed Customer Support has helped us through all of those issues. They've even done some customization for us as a courtesy. I've been working on a custom template (with Conga) for months now and the fields I need on the form were not available to us. CSR with AccountingSeed helped me today with these custom fields; he added them as a courtesy and also sent me a video on how he did this. VERY helpful to have in the future.
My favorite feature is being able to Clone repeat transactions; vendor invoices and journal entries. The Bank Reconciliation is a breeze. Submitting a Ticket for assistance is very convenient. I get an email within a few hours with a solution.
My least favorite features are the Financial Reports and AccountingSeed-created Forms. The reports we run are very different than what AccountingSeed offers. We've found a way to make it work by exporting to Excel, updating fields, adding/deleting, etc. Another feature is the various forms that AccountingSeed created for us; Purchase Order, Packing List and Billing. When we first started using AccountingSeed we found out they didn't have Sales Orders (order confirmations). We had to purchase another App (Conga) who created the Sales Order form for us. I'm currently working on a new Purchase Order template with Conga. The issue I have with the Billing form is that is says Billing. A lot of our customers comment, asking for the Invoice number. It's just a terminology issue; billing vs invoice. We will be creating our own Invoice template with Conga as well.
Great API and ability to customize. Standard out of the box is functionality is average.
Comments: The software works and the API gives you the flexibility to do what you want for the most part. Normal retail businesses or consultant companies shouldn't have any issues integrating the software. For heavily customized users - know what you're getting into from an investment standpoint before moving forward.
The API has been instrumental in allowing us to make this accounting software work with all of our heavy salesforce customizations. We have a custom quoting tool, project management tool, and project profitability tracking tool that all work with Accounting Seed. The integration with SF has been a game changer for data reliability and work flow. Overall it's pretty easy to use once you know what you're doing.
For about a year they had no way to allow for multiple tax ID's with Avalara and the API wouldn't work for it either. The last release has fixed that and made the lives of our accounting team much better. Their online tutorials and instructions aren't the easiest - improved search would help finding things. For us, since we had so many customizations with SF already, it was quite expensive on top of the Accounting Seed cost to get it to work for our company.
Customer Support is not always "responsive"
Comments: Overall, I have been happy with Accounting Seed. The latest question about how to display "total budget" column on a profit and loss statement took 7 days to get a response. You would think this would be a standard feature, but it is not. You would also think that there would be documentation how to accomplish this common report column but there was not. I received the directions for a "work a round" solutions, seven days after the initial request.
The Accounting Seed knowledgebase is very good if you like to "dig" for solutions. It's not always easy to find, but most answers are there.
Antiquated knowledgebase materials are not always removed so you have to sort through old stuff to find the solutions for the newest version of the software.