Wisetail LMS

I love the product and really appreciate that the improvements are being made

Pros:

I like the mobile access to the product and the user interface for my learners . I like how the content presents and can be helpful for multiple support in operations.

Cons:

Some of the rigidity of set up in modules. I would like to create notifications to Users when folks are in observation cues. I would like to create recertification presets- ex: once certified, in 6 months there were prompted to retake.

Beautiful, Powerful & Responsive

Comments: The Wisetail Learning Ecosystem is a Powerful LMS that offers a seamless experience on PC, Mac, iPad, iPhone and beyond. This allows learners to learn anywhere. With additional access features you can rest assured that certain content can be locked down to only be viewed while at work, and not when employees are on their phones. This is just one of the great features that Wisetail has implemented to make dividing & finding content as easy as possible. Here are the key Pros:
- Responsive cloud based design w/a beautiful & customizable UI (HTML5)
- Key social features centered around content & recognition
- Communication Portals, [email protected]'s & News allow for integrated communication to users from directly in the system
- Share features allow your learners to upload videos, documents & links, therefore, becoming leaders & teachers themselves.
- Leaderboards & points encourages involvements
- Content Advocates give transparency to the question "Who endorsed this content?"
- Extensive Reporting, SCORM & progress tracking keeps leadership informed about metrics and KPI's
- Easy to use, intuitive & simple interface Area of Growth - (Cons)
- Search is functional, but lacks finesse.
- Not fully functional on IE8 or below (May be difficult for companies using ancient browsers) Summation:
The team at Wisetail is truly exceptional. They listen to their customers and excel in customer service in a way NO LMS out there does. It is this level of customer service that drives their development and constant innovation. The dreams of those of us who use the Wisetail learning ecosystem daily is the foundation for new features that make Wisetail great. This just how learning should be: Driven by the learners needs.

Employee Enrollment

Comments: Customer service is lacking. It takes several weeks to get an answer to a troubleshoot question. Plus they are not very timely with updates to the system. I feel our system is outdated

Pros:

The ability to have all digital materials and videos live in one place

Cons:

Limited to the size of videos and powerpoint presentations for uploading. uploading a powerpoint presentation more than a certain size has to be broken down into parts. Not ideal for someone who is downloading a presentation to use for a class.

Wisetail has moved the needle in a huge way for our nonprofit organization.

Comments: We are able to disseminate information with remote employees and train volunteers with the click of a button and at a fraction of the cost using Wisetail.

Pros:

The customer service and ability to easily customize to our ever-changing needs. We have been able to use Wisetail as an intranet AND as a tool to engage and train volunteers at a fraction of the cost.

Cons:

The current admin side is a little clunky, but at the most recent Apex conference, it was revealed that BIG changes are happening to make the backend much more sleek and user-friendly.

Wisetail "rocks"...enough said.

Comments: I had been looking for an LMS for a few years before coming in contact with Wisetail. Their program is exactly what I was wishing would be available for businesses to create their own content but have a delivery system (Wisetail) to get the training delivered to the team. Shooting a quick video or creating a quick training segment wasn't the issue, the issue was how do we deliver the content, test on their knowledge of the training, and track who has completed the training. Wisetail has developed the solution that allows our business to create our own content, deliver, test and have record of all our training. My opinion of Wisetail....the greatest asset in any organization is the people. Listen and watch Wisetail's story. It's real and it speaks volumes about their culture and how they run their business. Visit them in Bozeman sometime and you will be able to see for yourself....they are the real deal. I honestly cannot come up with a con off the top of my head. Their system is unique and takes some time to learn how it works, but it is not difficult. Just like any new program, it takes effort on the user's part to understand. Once you see how it works, it just clicks. Also, they are great about modifications or tailoring the system to your needs where they can. They will be honest if the request is outside their ability to deliver. I highly recommend Wisetail to anyone that is looking to improve their training across a company that may span multiple locations.