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What Is Precise Petcare?

Customizable solution that helps streamline client interaction & other related operations through scheduling, alerts & more.

Who Uses Precise Petcare?

Pet care management solution that enables pet sitters and pet care businesses to manage staff & client communication, sitter accountability & more.

Precise Petcare Software - tracking
Precise Petcare Software - Booking
Precise Petcare Software - Billing

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Precise Petcare

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Reviews of Precise Petcare

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.7
Features
4.5
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
53%
4
24%
3
12%
2
12%
Daniel Alejandro
Daniel Alejandro
Ingeniero senior de ventas Hidraulica y Neumatica in Colombia
Verified LinkedIn User
Consumer Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

The best option in animal care

5.0 6 years ago

Comments: This application has worked a lot to take control of my pet that suffers from calculations, give medication at the indicated time and always keep in mind the visit of controls.

Pros:

This application is very good because it allows you to control all the data of your pets, age, weight, controls, diseases that have had and their treatments, upcoming appointments to the veterinarian among many other things. I liked how functional it is.

Cons:

sometimes it is a bit difficult to use since it has many links in which you lose, the rest is an application that gives you many benefits in the care of your pet

Courtney
Pet Care Provider in US
Veterinary, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Comprehensive and Convienent

4.0 6 years ago

Comments: Precise Petcare has made it easy for me to be more efficient in my work and to be able to access client information on the go. It also serves as a great portal to contacting clients in a professional manner.

Pros:

Precise Petcare makes it easy for me to keep track of my daily schedule and help me plan my routes for the day. I also find it extremely helpful when it comes to storing client information such as addresses, vet locations, and feeding instructions. The ability to see weekly earnings is also a great feature.

Cons:

It can be cumbersome and clunky when it comes to preforming simple actions such as looking at a single days schedule. Instead of just taking one click to get to this very frequently viewed information, it requires 3+ clicks to navigate to it.

Corinne
Owner in US
Used the Software for: Not provided
Reviewer Source

Wishing they could get their act together

3.0 9 years ago

Comments: We have been using Precise Petcare for a little over a year. We love the scheduling system, the detailed profiles available for both clients and pets, and the note and journal features. What we don't love: their server goes down frequently, usually for just a few minutes but sometimes for hours. We have 8 walkers that use this system to keep track of their schedules and obtain the information necessary to complete each visit, including how to access the home. To say this causes problems would be an understatement. Additionally, the GPS tracking leaves a lot to be desired. Even when our walkers follow all of the instructions on the Precise Petcare site, it still records them checking into and out of their location miles away from where they actually are. This makes it impossible to accurately audit their visit times. While we have come to accept this, I am waiting for the day that a client realizes this is a feature available to them and fires us for falsifying our check in and check out times.

Precise Petcare Response

9 years ago

Thank you for your comments. We're glad to hear that you love our online scheduling, client/pet profiles as well as the note and pet care journal features! As a provider of web-based software that our clients depend on for immediate, on-demand access, the reliability of our system is our highest priority. We cannot guarantee that there will never be any outages, but we'll certainly work to take immediate action 24/7 until the problem is resolved and make sure they are as brief as possible. We do provide the ability to sync your schedule using iCal, export data on-demand and receive daily schedule emails as alternative ways to access to your data. We have previously shared with you with a possible cause of why the GPS locations may have been incorrect. We'll follow up with that through email in case you didn't see our response. Your clients will only see the GPS maps with the captured locations/times if you have turned on that setting.

Raphael
Raphael
Founder & Owner in Luxembourg
Verified LinkedIn User
Veterinary
Used the Software for: 2+ years
Reviewer Source

Great software overall.

4.0 6 years ago

Comments: Huge peace of mind and efficient management both for my team and for my clients. The reporting option is amazing and gives me a great overview of the statistics I need for my business.

Pros:

It's customizable with your own company graphics which give it a personal look, it is very complete, regular updates and improvements on the software, user-friendly

Cons:

It is not yet possible for my clients to use another language other than English. Some features could still be added but as I said above I wouldn't be surprised these improvements will come with future updates

Denise
Denise
Owner in US
Verified LinkedIn User
Veterinary, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Really great customer service

4.0 6 years ago

Comments: This is a very well thought out, robust system for pet sitting and dog walking. The customer service is really good, very prompt and open minded to suggestions. I used Bluewave Professional Pet Sitter before and this software is lightyears ahead.

Pros:

The way the scheduling and assigning visits is good. Very robust overall.

Cons:

The ability to know which sitters are "available" at any moment. System allows us to see who is unavailable but that doesnt' work well with how we assign visits to our sitters. I regularly ask for an upgrade in this area. It is also confusing sometimes for clients to know how to request visits. That is our biggest complaint from clients.